Occupational Employment and Wages, May 2011

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
390,800 1.1 % $16.24 $33,770 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.35 $12.54 $15.35 $18.66 $23.05
Annual Wage (2) $21,540 $26,080 $31,920 $38,810 $47,940


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 104,060 12.77 $14.36 $29,870
Nondepository Credit Intermediation 45,150 8.04 $16.80 $34,950
Offices of Physicians 29,340 1.25 $16.35 $34,010
Depository Credit Intermediation 24,010 1.40 $16.73 $34,800
Management of Companies and Enterprises 19,080 1.00 $17.55 $36,490

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 104,060 12.77 $14.36 $29,870
Nondepository Credit Intermediation 45,150 8.04 $16.80 $34,950
Activities Related to Credit Intermediation 13,250 5.10 $15.89 $33,050
Office Administrative Services 8,610 2.13 $16.73 $34,800
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 12,960 1.56 $16.89 $35,120

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Pharmaceutical and Medicine Manufacturing 110 0.04 $25.57 $53,180
Scientific Research and Development Services 290 0.05 $22.36 $46,500
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing 280 0.07 $22.24 $46,260
Communications Equipment Manufacturing 40 0.03 $22.08 $45,920
Securities and Commodity Contracts Intermediation and Brokerage 430 0.09 $21.99 $45,740


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 40,700 2.90 0.95 $18.92 $39,350
Texas 37,540 3.64 1.20 $15.42 $32,070
Florida 32,270 4.51 1.48 $15.42 $32,070
New York 25,350 3.01 0.99 $17.98 $37,400
Ohio 19,390 3.90 1.28 $14.90 $31,000




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 4,080 10.38 3.41 $13.94 $28,990
Tennessee 12,620 4.85 1.59 $14.54 $30,240
Arizona 11,490 4.83 1.58 $16.68 $34,690
Florida 32,270 4.51 1.48 $15.42 $32,070
Kansas 5,860 4.48 1.47 $13.68 $28,450




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 690 1.07 0.35 $21.08 $43,850
Connecticut 3,960 2.46 0.81 $19.69 $40,950
Alaska 570 1.82 0.60 $19.42 $40,390
California 40,700 2.90 0.95 $18.92 $39,350
Massachusetts 6,210 1.97 0.65 $18.79 $39,090





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 14,000 3.66 1.20 $19.22 $39,980
Dallas-Plano-Irving, TX Metropolitan Division 12,260 6.00 1.97 $15.70 $32,660
Chicago-Joliet-Naperville, IL Metropolitan Division 11,050 3.08 1.01 $17.82 $37,070
New York-White Plains-Wayne, NY-NJ Metropolitan Division 10,220 2.02 0.66 $20.81 $43,280
Atlanta-Sandy Springs-Marietta, GA 10,110 4.54 1.49 $15.73 $32,720
Phoenix-Mesa-Glendale, AZ 9,950 5.86 1.92 $16.89 $35,130
Houston-Sugar Land-Baytown, TX 8,500 3.33 1.09 $15.06 $31,330
Tampa-St. Petersburg-Clearwater, FL 7,360 6.70 2.20 $15.38 $32,000
Philadelphia, PA Metropolitan Division 6,250 3.44 1.13 $19.08 $39,680
Minneapolis-St. Paul-Bloomington, MN-WI 6,050 3.54 1.16 $18.24 $37,930




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Johnson City, TN 2,160 28.07 9.21 $12.71 $26,430
Sioux Falls, SD 2,260 16.80 5.52 $14.22 $29,590
Pueblo, CO 780 14.26 4.68 $9.13 $19,000
San Angelo, TX 470 11.01 3.61 $13.57 $28,230
Buffalo-Niagara Falls, NY 5,560 10.50 3.45 $15.26 $31,730
Jackson, TN 580 10.25 3.36 $13.05 $27,140
Youngstown-Warren-Boardman, OH-PA 2,030 9.40 3.09 $11.68 $24,290
Charleston-North Charleston-Summerville, SC 2,600 9.12 2.99 $14.59 $30,340
Jacksonville, FL 5,240 9.11 2.99 $15.16 $31,530
Sherman-Denison, TX 370 9.09 2.99 $10.63 $22,100




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-San Mateo-Redwood City, CA Metropolitan Division 1,670 1.74 0.57 $22.42 $46,630
San Jose-Sunnyvale-Santa Clara, CA 1,500 1.72 0.56 $22.21 $46,200
Barnstable Town, MA 100 1.06 0.35 $21.91 $45,570
Oakland-Fremont-Hayward, CA Metropolitan Division 2,070 2.18 0.71 $20.87 $43,410
New York-White Plains-Wayne, NY-NJ Metropolitan Division 10,220 2.02 0.66 $20.81 $43,280
Bridgeport-Stamford-Norwalk, CT 1,450 3.53 1.16 $20.77 $43,200
Bethesda-Rockville-Frederick, MD Metropolitan Division 1,080 1.94 0.64 $20.58 $42,810
Atlantic City-Hammonton, NJ 60 0.46 0.15 $20.21 $42,040
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 3,400 1.47 0.48 $20.12 $41,840
Santa Rosa-Petaluma, CA 350 2.02 0.66 $20.06 $41,720

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kansas nonmetropolitan area 950 2.49 0.82 $13.12 $27,290
Southwest New York nonmetropolitan area 880 4.60 1.51 $13.39 $27,850
Southwest Maine nonmetropolitan area 760 4.06 1.33 $16.41 $34,130
Northeast Mississippi nonmetropolitan area 720 3.47 1.14 $11.48 $23,890
Eastern South Dakota nonmetropolitan area 700 5.67 1.86 $13.01 $27,050

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Western South Dakota nonmetropolitan area 230 6.61 2.17 $13.85 $28,800
Eastern South Dakota nonmetropolitan area 700 5.67 1.86 $13.01 $27,050
Southwest New York nonmetropolitan area 880 4.60 1.51 $13.39 $27,850
Northeast Iowa nonmetropolitan area 430 4.31 1.42 $13.20 $27,450
Southwest Maine nonmetropolitan area 760 4.06 1.33 $16.41 $34,130

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Gulf Coast Texas nonmetropolitan area 120 0.97 0.32 $21.87 $45,490
Southeast Alaska nonmetropolitan area 50 1.40 0.46 $19.76 $41,100
Northwestern Connecticut nonmetropolitan area 40 1.08 0.36 $19.19 $39,910
Northern Vermont nonmetropolitan area (8) (8) (8) $18.86 $39,220
Southern Indiana nonmetropolitan area 130 0.85 0.28 $18.74 $38,970


About May 2011 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2011 National Occupational Employment and Wage Estimates

May 2011 State Occupational Employment and Wage Estimates

May 2011 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2011 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2011 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

 

Last Modified Date: March 27, 2012