Bill & Account Collectors
Also called: Collector, Patient Account Representative, Debt Collector, Account Representative
What they do:
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
On the job, you would:
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Advise customers of necessary actions and strategies for debt repayment.
Business
Arts and Humanities
Math and Science
Engineering and Technology
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Basic Skills
Social
Problem Solving
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Verbal
Ideas and Logic
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People interested in this work like activities that include
data, detail, and regular routines. They do well at jobs that need:
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You might use software like this on the job: Customer relationship management CRM software
Information retrieval or search software
Spreadsheet software
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You might like a career in one of these industries:
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See more details at O*NET OnLine about bill and account collectors.