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Glossary

Term Definition
Home Health Agency Name, Address, and Phone Number

Agency name, address, and phone number including street, city, state, and zip code.


This information is obtained from the Quality Information Evaluation System (QIES) database maintained by the State Survey Agency and updated monthly.


It is important to check with the agency for the most current information.

Home Health Aide Services

Services to help you with daily living activities (such as getting up, bathing, getting dressed, and making a meal).

Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey

Also known as the Patient Experience of Care Survey, the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey is a national survey that asks patients about their experiences with a home health agency. This information helps you learn what patients think about how well home health agencies in your area cared for them. Compare home health agencies by looking at patient survey results.


The survey covers 5 topics:

  • How well did the home health team communicate with patients?
  • How often did the home health team give care in a professional way?
  • Did the home health team discuss medicines, pain, and home safety with patients?
  • How do patients rate overall care from the home health agency?
  • Would patients recommend the home health agency to friends and family?

View information about the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey.

Homebound

To be homebound means:


  • Leaving your home isn’t recommended because of your condition
  • Your condition keeps you from leaving home without help (such as using a wheelchair or walker, needing special transportation, or getting help from another person)
  • Leaving home takes a considerable and taxing effort

A person may leave home for medical treatment or short, infrequent absences for non-medical reasons, such as attending religious services. You can still get home health care if you attend adult day care, but you would get the home care services in your home.



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