Welcome to the Permits Online Homepage

System Status

Outage Alert
Permits Online will be unavailable from 9 p.m. ET September 20 to 6 a.m. ET September 21, 2012, for system maintenance. Please contact the PONL Help Desk at (855) 882-7665 or Permits.Online@ttb.gov if you experience issues after the outage.

HOW DO I?

Permits Online Customer Resources

CONTACT US

Email: Permits.Online@TTB.gov Phone: 855-TTB-PONL
(855-882-7665)
Fax: 202-453-2989

CLICK THE LOGO TO GET STARTED.

Permits Online is TTB’s new method for drafting, submitting, and tracking original and amended applications to operate alcohol and tobacco businesses, and register to make tax free sales of firearms and ammunition.

The benefits to you when using our new online submission process include:

A Safe and Secure System
Self Registration
Instant Status Checks
Save and Continue Your Work
Better Organization

AVERAGE PROCESSING TIMES

TUTORIALS

ANNOUNCEMENTS

As of: 07/31/2012
Online	78 Days
Paper	80 Days

Videos of our Permits Online tutorials will be coming soon, but you can request the PowerPoint versions of the tutorials now!

Permits Online: More Applications and Amendments Now Available

TELL US WHAT YOU THINK

ADDITIONAL INFORMATION

We are always looking for ways to
better serve you. Please send us
your comments at permitsonlinefeedback@ttb.gov.

Permission to Operate Alcohol and Tobacco-related Businesses

Sign up to receive e-mails on Permits Online updates. Questions about Permits Online should be sent to permits.online@ttb.gov.

Page last reviewed/updated: 08/20/2012