Customer Service Center

(800) 827-3168

UNICOR operates a fully staffed Customer Service Center. The CSC will take your purchase orders, credit card orders, waiver requests, answer order status questions, and will be happy to send you copies of printed catalogs.

For Product Technical Help Form, Click Here

You can write, fax or email us at:

UNICOR, Customer Service Center
P.O. Box 13640
Lexington, KY 40583-3640
Fax: (859) 254-9692
E-mail: UNICOR.CUSTOMER.SERVICE@usdoj.gov

Cage Code 54736
Agency Location Code 15080007
Dunns# 794034553

Remittance Inquiries:

Federal Prison Industries (UNICOR)
P.O. Box 11890
Lexington, KY 40578-1890

tel: 800-827-3168
fax: 859-253-8877

AccountsReceivable@usdoj.gov

To contact our Customer Service Center Management Team:

Randy Toy
Associate Warden (I&E)
Randy.Toy@usdoj.gov

Mark Brickner
Teleservice Group Manager
Mark.Brickner@usdoj.gov

Mark Barnes
Order Processing Group Manager
Mark.Barnes@usdoj.gov