During her tenure, Ms. Hyland has spearheaded a number of key initiatives. As the leader of an internal working group, Ms. Hyland released a Supplemental Capital White Paper in April 2010 as part of an initiative to accelerate consideration of supplemental capital approaches. In June 2009, she hosted and moderated a two-day Symposium to celebrate the 75th Anniversary of the Federal Credit Union Act. The Symposium provided a forum for robust and frank conversation about credit unions’ unique business model and its future sustainability. In 2007, she was Chair of NCUA’s Outreach Task Force and helped author the Task Force’s report. The Task Force was created to provide a better understanding of and evaluation of the NCUA’s outreach efforts, credit union service documentation requirements, and executive compensation disclosure. That same year, she facilitated a summit to discuss payday lending alternatives and credit unions’ involvement in the Volunteer Income Tax Assistance (VITA) program. An innovator and strategic thinker, Ms. Hyland initiated the use of webinar technology at NCUA and has fostered direct communication with examiners and regional offices at the agency to assure alignment of policy decisions and examination practice.

Ms. Hyland serves as the Board’s liaison to the World Council of Credit Unions (WOCCU), other international organizations and the Export/Import Bank.

Ms. Hyland also is NCUA’s representative on the NeighborWorks® America (NWA) Board of Directors. She serves as Chairman of the Board, Chair of its Corporate Administration Committee and is on the Audit Committee. She also chaired the NWA Board’s CEO Search Committee in 2011.

From 2003-2005, she was Senior Vice President, General Counsel for Empire Corporate Federal Credit Union in Albany, New York. While at Empire, she represented the corporate by serving as a board member of the National Cooperative Business Association. From 1997-2002, she served concurrently as Vice President, Corporate Credit Union Relations of the Credit Union National Association, Inc. and Executive Director for the Association of Corporate Credit Unions. Ms. Hyland is a Credit Union Development Educator and received the DE Volunteer of the Year Award for Advocacy in March 2006. Ms. Hyland began her career as an attorney at the family firm of Hyland & Hyland.

A graduate of the College of William and Mary with a B.A. in comparative literature, Ms. Hyland also earned her J.D. from George Mason University School of Law and an Advanced Diploma in International Law from McGeorge School of Law.