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Points of Contact Information

Note: If you need to change your designation information or you do not see a specific company listed, please contact the FCC's Consumer and Governmental Affairs Bureau via email SECTION255_POC@fcc.gov to update or add the information. The SECTION255_POC@fcc.gov mailbox should be used only to add/update contact information for Manufacturers of Equipment and Service Providers. All other inquiries should be sent to fccinfo@fcc.gov.



Other Section 255 Links


Orders, Public Notices, Notices and Press Releases

    4-26-10
    FCC to Hold Workshop on Expanding Disability Access with Wireless Technologies, May 13, 2010.
    News Release: Word || PDF
    Workshop Written Statements: Word || PDF

    4-23-10
    FCC Releases First-Ever Paper on Accessibility and Technology Issues. The FCC issued the agency's first-ever working paper addressing accessibility and technology issues. Part of a series of working papers released in conjunction with the National Broadband Plan.
    News Release: Word || PDF

    4-2-10
    Report on Informal Consumer Complaints Regarding Access to Communications for People With Disabilities.
    Second Quarter 2009: Text || PDF
    Third Quarter 2009: Text || PDF

    9-8-09
    Report on Informal Consumer Complaints Regarding Access to Telecommunications for People with Disabilities. The Consumer & Governmental Affairs Bureau (CGB) announces information regarding informal consumer complaints processed by the Disability Rights Office (DRO) during the first quarter of the calendar year 2009.
    News Release: Word || PDF

    5-6-09
    Report on Informal Consumer Complaints Regarding Access to Telecommunications for People with Disabilities. The Consumer & Governmental Affairs Bureau (CGB) announces information regarding informal consumer complaints processed by the Disability Rights Office (DRO) during the fourth quarter of the calendar year 2008.
    News Release: Word || PDF

    4-4-08
    IP-Enabled Services; Implementation Of Sections 255 And 251(a)(2) Of The Communications Act Of 1934, As Enacted By The Telecommunications Act Of 1996: Access To Telecommunications Service. Extend and modify the current waivers, as they apply to interconnected VoIP providers and traditional TRS providers. (Docket number(s) 92-105, 96-198, 03-123, 04-36)
    Order: Word || PDF

    6-15-07
    Disability Access Requirements Extended to VOIP Services.
    Order: Word | PDF
    News Release (5/31/07): Word | PDF
    Martin Statement: Word | PDF
    Copps Statement: Word | PDF
    Adelstein Statement: Word | PDF
    Tate Statement: Word | PDF
    McDowell Statement: Word | PDF

    07-21-06
    The Consumer & Governmental Affairs Bureau Reminds Telecommunications Equipment Manufacturers and Telecommunications Service Providers of Obligation to Designate Agent for Complaints Received by the FCC. (DA 06-1485) Public Notice: Word || PDF

    06-14-05
    The Consumer & Governmental Affairs Bureau Reminds Telecommunications Equipment Manufacturers and Telecommunications Service Providers of Obligation to Designate Agent for Complaints Received by the FCC.
    [ Public Notice DA 05-1653 in Word || Public Notice DA 05-1653 in PDF ]

    06-30-04
    The Consumer & Governmental Affairs Bureau Reminds Telecommunications Equipment Manufacturers and Telecommunications Service Providers of Obligation to Designate Agent for Complaints Received by the FCC. (DA No. 04-1978)
    [ Public Notice DA 04-1978 in Word || Public Notice DA 04-1978 in PDF ]

    01-05-04
    Dr. Bonnie O'Day V. Audiovox Communications Corporation. Granted a joint motion to dismiss with prejudice the formal complaint filed by O'Day and Audiovox and terminated the proceeding.
    [ Order released 1-5-04 [DA 03-4116] in Word || Order released 1-5-04 [DA 03-4116] in PDF ]

    12-19-01
    The Consumer and Governmental Affairs Bureau Notifies Telecommunications Manufacturers and Service Providers of OMB Approval of Collection of Point of Contact Public Information for Section 255 Covered Entities. (DA No. 01-2730) WTB Docket 96-198
    Section 255 Public Notice in Text || Section 255 Public Notice in pdf

    09-22-00
    FCC Enforcement Bureau Reminds Companies That They Must Make Interactive Voice Menu Products and Services Disability Accessible Under Section 255 of the Telecom Act in a Public Notice Released September 22, 2000.
    Public Notice in HTML Format

    07-07-00
    Petitions for Reconsideration and Clarification of Action in Rulemaking Proceedings Filed with the Commission; Reference: Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities. Public Notice dated July 7, 2000.
    Public Notice (Microsoft Word) || Public Notice (Text Format)

    05-30-00
    Complaint Filed Against Sprint Relay (Sprint) by Disabilities Rights, Inc. (DRI) Dismissed. Order Adopted May 25, 2000 and Released May 30, 2000.
    Order Dismissing DRI Complaint in Microsoft Word Format

    11-04-99
    Order granting extension of time for Section 255 NOI comments. Order Adopted 11/4/99.
    Order - Text format
    Order - Word97 format

    09-29-99
    Section 255 Report and Order (R&O), released September 29, 1999. The Report and order also has a Notice of Inquiry (NOI) proceeding to study how the development of Internet telephony will impact accessibility. Comments on the NOI are due November 14, 1999; reply comments are due December 14, 1999.
    [ Report and Order - PDF Format |
    Report and Order - ASCII Text Format |
    News Release - MS Word Format |
    News Release - ASCII Text Format ]

    WT DOCKET NO. 96-198 - Internet Telephony COMMENTS AND REPLY COMMENTS

    07-14-99
    FCC Open Meeting on July 14, 1999 adopts Report and Order and Notice of Inquiry on the Implementation of Section 255 of the Telecommunications Act of 1996
    Press Release on Section 255 Item - ASCII Text Format
    Summary of Section 255 Item - ASCII Text Format
    Statement of Commissioner Powell - ASCII Text Format
    Statement of Commissioner Tristani - ASCII Text Format

    04-20-98
    FCC Proposes Rules to Promote Access to Telecommunications Services and Equipment to Americans with Disabilities.
    [WT Docket No. 96-198, FCC 98-55]
    [News Release and Statements]

    09-19-96
    Notice of Inquiry on Access to Telecommunications Services, Telecommunications Equipment, and Customer Premises Equipment By Persons with Disabilities (WT Docket 96-198, FCC 96-382)



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last reviewed/updated on 6-10-10  


If you have questions, concerns or need assistance in regard to disability issues, please do not hesitate to contact us at dro@fcc.gov

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