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Sales Representatives, Wholesale & Manufacturing, Technical & Scientific Products

Also called: Sales Representative, Account Manager, Sales Manager, Inside Sales Representative

What they do:
Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.
On the job, you would:
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Answer customers' questions about products, prices, availability, or credit terms.
  • Quote prices, credit terms, or other bid specifications.

Knowledge

Business
  • sales and marketing
  • customer service
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics
Manufactured or Agricultural Goods
  • manufacture and distribution of products

Skills

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Social
  • talking people into changing their minds or their behavior
  • understanding people's reactions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • use rules to solve problems
  • notice when problems happen
Memory
  • remember words, numbers, pictures, or steps

Personality

People interested in this work like activities that include
leading, making decisions, and business.
They do well at jobs that need:
  • Initiative
  • Independence
  • Achievement/Effort
  • Persistence
  • Dependability
  • Attention to Detail

Technology

You might use software like this on the job:

Customer relationship management CRM software
  • ActionWare
  • FrontRange Solutions Goldmine software
Electronic mail software
  • IBM Lotus Notes
  • Microsoft Exchange
Data base user interface and query software
  • Data entry software
  • Microsoft Access

Education

Education: (rated 4 of 5)
bachelor's degree or
associate's degree
usually needed

Get started on your career:

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Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$74,750
per year, on average
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Green
This work is part of the green economy.

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See more details at O*NET OnLine about sales representatives, wholesale and manufacturing, technical and scientific products.