Utah Health Insurance Consumer Help
Utah does not operate a Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the law still apply to you, however.
The agencies listed below can help you take advantage of some of these new protections and benefits. They can answer your questions about different types of coverage.
If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder. It will help you find and compare health care coverage options in your area.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Utah, contact:
Utah Insurance Department
State Office Building, Room 3110
Salt Lake City, UT 84114
Health Insurance Division Consumer Service: (801) 538-3077
TDD: (801) 538-3826
http://www.insurance.utah.gov
health.uid@utah.gov
If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:
Utah Medicaid Program
Utah Department of Health
Division of Medicaid and Health Financing
Street Address:
288 North 1460 West
Salt Lake City, UT 84114
Mailing Address
P.O. Box 143106
Salt Lake City, UT 84114-3106
Program: (801) 538-6155
Program: (800) 662-9651(from Utah, Idaho, Wyoming, Colorado, New Mexico, Arizona, and Nevada)
http://www.health.utah.gov/medicaid/
imagingops@utah.gov
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Utah Children’s Health Insurance Program (CHIP)
Utah CHIP
P.O. Box 144102
Salt Lake City, UT 84114-4102
(435) 722-6500
(866) 435-7414
Salt Lake County only: (801) 526-0950
http://health.utah.gov/chip/
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 4-USA-DOL (866-487-2365)
http://www.dol.gov/ebsa/consumer_info_health.html
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Senior Health Insurance Information Program (SHIP)
Dept of Human Services
Aging and Adult Services
195 North 1950 West
Salt Lake City, UT 84116-3097
Toll Free: (877) 424-4640
Local: (801) 538-3910
http://www.hsdaas.utah.gov/insurance_programs.htm
If you have been denied health insurance by private insurance companies because of a pre-existing condition, you may be eligible for Utah’s Pre-Existing Condition Insurance Plan (PCIP). Go to:
Federal-HIPUtah (PCIP)
SelectHealth
5381 Green Street
Murray, UT 84123
(801) 442-6660
(800) 705-9173
http://www.healthcare.gov/law/provisions/preexisting/states/ut.html
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www1.va.gov/health/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.