Mexico - Mexico City Field Office
Field Office Director
Jack McCarthy
Service Area
The Mexico City Field Office has jurisdiction over immigration matters in Canada (except form I-601 waivers) and the following Mexican states: Distrito Federal, Estado de Mexico, Campeche, Chiapas, Colima, Guanajuato, Guerrero, Hidalgo, Jalisco, Michoacan, Morelia, Nayarit, Puebla, Queretaro, Quintana Roo, Tabasco, Veracruz, and Yucatan.
The Mexico City Field Office has jurisdiction over applications and petitions only for the following areas: Baja California Norte, Baja California Sur, Sinaloa, and Sonora.
Street Address
U.S. Citizenship & Immigration Services (USCIS)
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500
Mailing Address from the US
Field Office Director
U.S. Citizenship and Immigration Services
P.O. Box 9000
Brownsville, TX 78520
Mailing Address from Outside the US
Field Office Director
U.S. Citizenship and Immigration Services
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500
Mexico
Express Mail address
Field Office Director
U.S. Citizenship and Immigration Services
United States Embassy
Paseo de la Reforma #305 Room 118
Colonia Cuauhtemoc
Mexico DF 06500
Mexico
Office Location
Our office is located in the U.S. Embassy in Mexico City. The main entrance is on Paseo de la Reforma.
Hours of Operation
The office is open to the public on Mondays and Thursdays from 9:00 AM to 1:00 PM. The office is closed on all U.S. and Mexican holidays.
Phone, Fax Numbers & Email
Phone: For general inquiries in Spanish or English, please call the following numbers:
011-52-55-5080-2000 (from the USA)
01-55-5080-2000 (from within Mexico)
5080-2000(from Mexico City)
Fax:
Our fax number is:
011-52-55-5080-2313 (from the USA)
01-55-5080-2313 (from within Mexico)
5080-2313 (from Mexico City)
E-mail:
For specific case status inquiries, an e-mail is preferable.
Please send e-mails to: mexico.uscis@dhs.gov
E-mail for Canadian customers:
For customers residing in Canada, please send e-mails to USCIS.Canada@dhs.gov
Visiting the office in person
Appointments:
An appointment is not necessary to visit the USCIS Mexico City Field Office on Mondays and Thursdays from 9:00Am to 1:00 PM. If you would like to make an appointment to speak with an officer, please call the number listed above.
Walk-ins:
The immigration information office is open to the public, on a walk-in basis, on Mondays and Thursdays from 9:00 AM to 1:00 PM. Our office is closed on all U.S. and Mexican holidays.
Public Transportation
Taxi or other public transportation is recommended.
Parking & Handicap Accessibility
Paid parking is available at the Hotel Maria Isabel Sheraton Garage on Paseo de la Reforma or in the Sheraton Parking Garage on Calle Rio Lerma, which is located behind the Embassy.
Accessibility for those with special needs is available.
Paying Fees
Fees for applications and petitions are listed in the Forms section on the USCIS website. The fees for all applications and petitions submitted to this office must be paid with a U.S. Postal Money Order, a U.S. Treasury Check, a cashier's check, a bank draft, or a bank money order (drawn in U.S. dollars) and issued by a U.S. banking institution. Personal checks are not accepted.
Customer Feedback
We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field OfficeDirector at the mailing address given above.
If you feel you were mistreated by a U.S. immigration employee, or wish to make a complaint of misconduct by a U.S. immigration employee, you may write to the Field Office Director, or write directly to:
Department of Homeland Security
USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100
Forms
Immigration forms are available in the Forms section of the USCIS website which can be found to your right under Related Links.
Visas
For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website.
Form I-407
The relinquishment of lawful permanent resident status is irrevocable. An individual who relinquishes lawful permanent resident status must qualify again for such status. Therefore, one should give careful thought to relinquishing lawful permanent resident status.
If you wish to relinquish your permanent residence and surrender your Permanent Resident Card (Green Card), please contact us by phone or in writing for further instructions.
International Adoption
For specific information on intercountry adoptions and procedures please see the State Department Website and www.uscis.gov Adoption section which can be found to your right under Related Links.
Form I-130
United States citizens who reside in Mexico with Migration Form (FM) - 2 or 3 may file a Petition for Alien Relative (Form I-130) at the Mexico City District Office by mail or in person during normal business hours.
Form N-400
USCIS offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs) who live overseas. See the USCIS Website's Citizenship section which can be found to your right under Related Links, for eligibility criteria and proper filing procedures.
Form I-131 Parole
All requests for Humanitarian Parole for individuals who reside under the jurisdiction of the Mexico City Field Office must be submitted to:
For US Postal Service (USPS) Deliveries:
USCIS Dallas Lockbox
USCIS
PO Box 660865
Dallas, TX. 75266
For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067
Form I-131 Re-entry
The Mexico City District Office does not issue or extend Re-entry Permits. To find instructions on how to obtain or replace a Re-entry permit see the How Do I Get A Travel Document section of the USCIS website which can be found to your right under Related Links.
Form I-590
The Mexico City Field Office does not directly accept refugee resettlement applications. These applications should be filed with the State Department's local designated voluntary agencies in Mexico City. We are also unable to check the status of any pending refugee resettlement application. Please contact the voluntary agency to which the application was submitted. Inquiries on previously rejected refugee applications should also be addressed to the voluntary agency with which the application was submitted.
For general information and processing criteria please see the State Department website and the Refugee section of the USCIS Online Website which can be found to your right under Related Links.
Forms I-601 and I-212
If you are outside of the United States and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filingForm I-601, Application for Waiver of Grounds of Inadmissibility.
If you left the U.S. voluntarily after being issued an order of deportation or removal, were deported or removed, or reentered the United States unlawfully after having cumulatively accrued more than one year of unlawful presence, you may apply for readmission the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal.
Where to File
USCIS has changed where waiver applications are filed. This may provide you with faster and more efficient application processing and will enable you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.
Please read the directions below carefully so we can process your application as quickly as possible.
If you have not yet submitted your application:
• Beginning June 4, 2012, you must mail your waiver application and supporting evidence directly to the USCIS Lockbox facility specified in the form instructions.
If you have an appointment to submit your application before July 4, 2012:
• You may keep your appointment.
OR
• You may cancel your appointment and mail your application to the USCIS Lockbox facility specified in the form instructions.
If you submitted your application before July 4, 2012, and:
• Our office received it between June 4 and July 3, 2012, we will process it.
• Our office received it on or after July 4, 2012, we will return it to you. Please mail your application directly to the USCIS Lockbox facility specified in the form instructions.
You may find the address for the appropriate USCIS Lockbox facility in the form instructions or see, Direct Filing Addresses for Form I-601, Application for Waiver of Grounds of Inadmissibility, and I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal.
I-601 Expedited Adjudication Requests
Applicants for Waivers of Inadmissibility, Form I-601, may request that the USCIS office expedite adjudication of the Form I-601 waiver application when there are extraordinary circumstances that are time-sensitive, compelling, and necessitate the applicant’s presence in the United States sooner than would be possible if the application were processed under normal processing times. The strong desire to immigrate to the United States as soon as possible is not by itself “extraordinary.”
A request to expedite adjudication must be made in writing and delivered to the USCIS Field Office Director. The applicant must provide evidence of the extraordinary and compelling circumstance. If the request to expedite the adjudication of an I-601 waiver is approved, the USCIS office will notify the applicant within 15 days of receipt of the request. If no response is received with 15 days, the applicant must presume the request for the expeditious adjudication has been denied.
Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee approval of the I-601 waiver application, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled. If the request for expedited processing is denied, the waiver will be adjudicated within normal processing times.
For current I-601 processing times for international offices, please select the "Processing Times" link on the right, under “More Information.”
Transportation Boarding Letters
Lawful Permanent Residents of the U.S. who are not in possession of their Permanent Resident Cards (Green Card) and need a transportation boarding letter, should contact U.S. Customs and Border Protection (CBP).
