You must submit a Certification Request (CR) and have it approved by the appropriate party, within your agency, to become certified.  Contact your ACM (www.fai.gov/acm/who.asp) to inquire as to what the application process is for your agency, so that they may provide you with guidance.

Yes, the FAITAS application is available from any computer. However, a federal email address is required in your profile and all notifications will be sent to your government inbox. If you intend to take online training at home, be sure you have access to the mail being sent to your federal email address. If you do not have access, it is recommended that the training request is submitted from the workplace and notifications containing credentials for the virtual campus are forwarded to a personal email address.

Currently, there is no upload feature in FAITAS for certificates to be attached to an application or to add training taken through an outside organization to your training record. This feature is coming soon! Be advised that an FAI registrar will reach out to you, via email, if a completion certificate for a prerequisite is needed to approve a new training request.

Visit www.fai.gov/acm/who.asp and find the Acquisition Career Manager (ACM) listed next to your agency.  Your ACM is an expert in agency-specific requirements for certification.  They will confirm whether or not certain education/training or work-experience is relevant, and able to be used to fulfill certification requirements.    Your ACM is also familiar with equivalencies and can advise you as to whether or not certain training can be used in place of another class.

FAI does not cover any cost for travel and lodging associated with training. These costs are the responsibility of the student or their agency.

The FAITAS help desk can be reached through the trouble ticket tool available from the FAI website.  Visit www.FAI.gov and click the Help Desk tab on the upper left side of the homepage. 

You can find approved equivalent providers in the DAU iCatalog (http://icatalog.dau.mil/) by clicking the Equivalent Products tab, and then selecting either Colleges & Universities or Commercial Vendors. Pay close attention to the approval period that each organization is approved to teach different classes, as this will affect whether or not training would be considered acceptable and for what duration of time.

Once logged into FAITAS, go to My Status: Profile and input updated information in the appropriate fields.  Once the new data has been input, click Update Information at the bottom of the profile page to ensure it is saved.

You will still be able to login with the email address linked to your account, as long as you remember you password.  Once logged in, go to My Status: Account to update your email address and click the Update button to save the newly input address.   If you cannot remember your password, you will need to contact the FAITAS Help Desk to request that your user name is updated to your current email address.  Please use the trouble ticket tool on the FAI website to submit your request.  Visit www.fai.gov and click the Help Desk tab on the upper right side of the homepage.  Be sure to include the old address in addition to what you would like to have you user name changed to.  The address must be a .gov, .mil, or another preapproved federal email address. 

Although online courses are registered for through the Federal Acquisition Institute Training Application System (FAITAS), they are only able to be launched in the DAU Virtual Campus.  Once an individual is approved for an online course, a confirmation email is sent to the registrant from DAU, within 48 hours.  Confirmation emails for first time users will be sent as a set of three.  One will provide a user name, the other a password and the third will contain a link to the virtual campus.  Students who have previously registered for online courses will be sent one email containing their user name and a link to the virtual campus.  If you have not received these emails for any reason, contact the DAU (ATLAS) helpdesk and request to have them resent/expedited.  The DAU helpdesk can be reached, via email, at DAUhelp@DAU.mil or by phone at 703-805-3459.

To attach supporting documentation to any of the sections within your CR, click the link that reads ‘Attach Supporting Documentation’.  A search window appears from which you will be able to ‘Browse…’ files saved on your computer; select a ‘Document Type’ and enter a ‘File Description’.  Supporting documentation is required if all of the training requirements, in the Training section, do not have a green checkmark next to them.  Please note, also, as to whether or not supporting documentation is Required, in each of the three section of the certification request.  Supporting documentation must be attached int eh proper sections of the certification request, in order to successfully submit the application.

A transcript request should be sent to FAICustomerService@asmr.com. In the subject line type ‘Transcript Request.’ You will need to provide your full name, the agency you are employed by and an address, department included, for the educational institution that you would like to have your transcript sent to. A copy can also be sent to you, via email, upon request.

In order to request an Employee Identification Number (EIN) to be used in place of an SSN, you must contact the ATRRS helpdesk.  The ATRRS helpdesk can be reached via email at ahelp@asmr.com.  Be sure to include your full name and country of origin when sending your request.  They will respond in approximately 72 hours, at which time you will be able to use the EIN to login and register for courses in FAITAS.  Be advised that the EIN will be sent as a reply to the email you send, so be certain that you are following up regularly with the email account you sent the request from, while you await a response.

To discuss new COR certification requirements, contact your Acquisition Career Manager (ACM).  Visit http://www.fai.gov/drupal/community/acquisition-career-managers-acms to find the ACM designated to your agency.  This individual is an expert in agency-specific requirements and should be familiar with any newly implemented policies.

The registration process is the same for all users.  From the login screen click the Register Here link and input your federal email address into the pop-up window.  You will receive a system-generated email, which contains a link that will direct you to the registration page, so that you may begin creating your profile.    There is no specific way for the supervisor to indicate he/she is a supervisor during the registration process.  One is marked as a Supervisor once their employee(s) select them within their own profile.  The system will then recognize the role of each individual and send training requests to the appropriate party, accordingly.     If a supervisor does not intend to take training, it is not necessary for them to select a supervisor when creating their profile.  They will be able to manage their employees training requests without doing so.  Be advised, however, that a supervisor must be selected in order to apply for training.

FAITAS v.2 is a Training Application System (TAS) that is used by non-DOD federal employees to submit training requests for, both, onsite and online training courses.

Roles in FAITAS v.2 include Employee, Supervisor, Training Manager, Bureau Certification Manager, Agency Certification Manager, Bureau Continuous Learning Manager, IDP Manager, Registrar and System Administrator   Please reach out to the FAITAS help desk with questions pertaining to role assignment, using the Trouble Ticket tool: http://www.fai.gov/drupal/content/help-desk

The FAI Helpdesk is open Monday through Friday, from 730 a.m. to 530 p.m. Eastern Standard Time (EST).  The service desk is closed on Federal holidays.

Elective courses are agency-specific and you should contact your ACM to inquire as to which course should be taken to fulfill an elective requirement.  Visit www.fai.gov/acm/who.asp to find the ACM listed next to your agency.

This status is the indication that your CR is pending the approval of your Certification Manager.  To find your (CM) go to Manage Career: Certification:  My Certifications. There will be a link in the second bullet at the top of the page that reads ‘Certification Manager’. Clicking this link should open a Certification Programs menu from which you may select the desired certification category.  You may follow up with this individual to inquire about the status of your CR.

Once a CR is submitted by a federal employee, the request is sent to the user’s Supervisor for action.  The Supervisor has the option to “Recommend Approval” or “Recommend Disapproval.” If the Supervisor recommends approval  the CR is forwarded to the Bureau Certification Manager (BCM/ for action if they are part of the workflow; as with the Supervisor the BCM may Recommend Approval, or they may Disapprove the CR. A CR that is recommended for Approval is sent the Agency Certification Manager for final Approval/Disapproval.

You will be marked as a "No Show" if you do not attend a resident class for which you are registered. You will not be able to register for the same course for a period of three (3) months. A “No Show” notification is sent to you, as well as to your Supervisor and Bureau Training Manager. To avoid the “No Show” penalty, you must submit a cancellation request by going to Manage Career> Training> My Training Request. Then click on View/Edit in the left hand column of the course to see the option to cancel your course. Cancellation requests cannot be generated or processed after the Reservation Cutoff Date.

You must submit a Certification Request (CR) and have it approved by the appropriate party in your agency to become certified.  Contact your ACM (www.fai.gov/acm/who.asp) to inquire as to what the application process is for your agency, so that they may provide you with guidance.

Your Agency Certification Manager is responsible for reviewing and approving your Certification Request (CR) in FAITAS v2.0. They are also responsible for uploading old certifications if you have any.  Contact your Agency Certification Manager to discuss any discrepancies in your certification record in FAITAS v2.0. Your Acquisition Career Manager is an expert in agency-specific requirements for all the acquisition certifications available. Contact your Acquisition Career Manager to discuss certification requirements, waiver requests, and information regarding equivalency courses.

Certification requirements can be found by clicking on the various links under Certification and Career Development on the FAI website www.fai.gov >.  You may also contact your Acquisition Career Manager (ACM) to discuss certification requirements.  Visit www.fai.gov/acm/who.asp to find the ACM designated to your agency.

Upon logging into FAITAS v2.0, your supervisor will see their dashboard.  Your CR should be pending in the widget that reads ‘Certification Requests Pending Your Review’.  They may also retrieve your CR by going to Manage Employees: Certification: Review Certification Requests.

Prerequisites are displayed during the registration process, and can also be verified using the DAU iCatalog, in most cases. Visit www.DAU.mil Click iCatalog tab at the top of the page  In the first block of tabs, labeled Course Information... Click the Training Courses tab for details of residence courses and online training courses, which are NOT continuous learning modules. Click the Continuous Learning tab for Continuous Learning modules. Clicking on either of these will take you to tabbed browsing of the courses that fall under each category.  Find the course you are looking for, and click on the underlined course code.  This process will lead you to the details of each course.  The CLPs can be found on the lower, right side of the page.    

Please do not generate a Certification Request (CR) for previously awarded certifications as your Agency Certification Manager can manually add a previously awarded certification.  Contact your Certification Manager (CM) to discuss any discrepancies in your certification record.  To find your CM go to Manage Career: Certification: My Certifications.   There will be a link in the final bullet of the following page that reads ‘Certification Manager’.  Clicking this link opens a Certification Programs menu from which you may select the desired certification category, in order to send a message your Bureau Certification Manager (BCM), who will then reach out to your Agency Certification Manager, on your behalf. If your BCM is unable to assist, please reach our to the FAITAS helpdesk to inquire as to whom your Agency CM is, using the trouble ticket tool on the following link:  http://www.fai.gov/drupal/content/help-desk.

To discuss the possibility of being granted a waiver for a certification requirement, please contact your Acquisition Career Manager (ACM).  Visit http://www.fai.gov/drupal/community/acquisition-career-managers-acms and move the cursor over your agency to reveal the name and contact information for your agency POC.  Clicking your agency will automatically open a new email, addressed to your ACM. If your agency is not listed on the webpage provided above, please contact the FAITAS helpdesk to request contact information for the appropriate POC for your agency, using the Trouble Ticket tool: http://www.fai.gov/drupal/content/help-desk.

To find your CM go to Manage Career: Certification: My Certifications. There will be a link in the final bullet of the following page that reads ‘Certification Manager’.  Clicking this link opens a Certification Programs menu from which you may select the desired certification category, in order to send a message to the appropriate party.

To follow up with training requests submitted through the Federal Acquisition Institute Training Application System (FAITAS v.2), contact the FAI Helpdesk. The helpdesk can be reached via Help Desk Ticket http://www.fai.gov/drupal/content/help-desk, or by phone at 703-752-9604.

If you are experiencing technical difficulties with accessing FAITAS v.2 www.atrrs.army.mil/FAITAS >, while logged onto a government network, it is because of your agency's internal firewalls.  Please provide your IT department with the following guidance so they may assist you with gaining access. Download the new DOD Certificates by clicking to following link: http://dodpki.c3pki.chamb.disa.mil/rel3_dodroot_2048.p7b. A “File Download” window should appear; click ‘Open’.  In the following window, “Certificates”, left-click the C:\DOCUMENTS AND SETTINGS folder, then double left-click the ‘Certificates’ folder.  Scroll to the bottom and double click the last certificate in the list: DoD Root CA 2’, and click ‘Install Certificate’.  Left-click ‘Next >’ in the Certificate Import Wizard and ‘Next’ again, while the radio button next to ‘Automatically select the certificate store based on the type of certificate’ is highlighted (this option should already be selected). Lastly, click ‘Finish’ to install the certificate.  After downloading certificates, add the FAITAS v.2 Homepage www.atrrs.army.mil/FAITAS > to the trusted sites.  Be advised that if technical updates are done in the future, you may need to reinstall the certificate.

The Federal Acquisition Institute (FAI) and DAU operate on a fiscal year rotation, not a calendar year.  As a result, the start and end dates of online classes are shown as being October through September of the current fiscal year.  Online courses can be taken any time through the year, thus there is not actual start and end-date associated with these courses.  The course(s) will not appear in FAITAS with the registration date.  However the time-frame you are given to complete the training is based off of this date; in which case, you are given 21 days to acknowledge/begin the course before being dropped for inactivity. 

DOD employees take priority in DAU classes, which results in non-DOD federal employees being automatically waitlisted for their course offerings. If DAU cannot fill their classes with DOD employees, non-DOD applicants are added to the class roster. In addition, if DAU has more DOD applicants than there are seats in the class and Defense employees are added to the waitlist, civilian federal employees will be bumped from their original waitlist position to ensure that DOD employees remain the priority. Unfortunately, there is no way to provide details on one’s waitlist position, as it is subject to change. If you have not been added to the roster two weeks prior to the start-date, one should submit an application for a later offering or explore course offering options available through FAI.