Security Levels

National Terrorism Advisory System (NTAS) check current status
National Maritime Center (NMC)
Providing Credentials to Mariners
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CUSTOMER SERVICE CENTER
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Mariner Credentialing expired forms are still being accepted by NMC
 
Temporary Customer Service Center Closures on September 20th
 
Thank you for visiting the Customer Service Center (CSC) webpage, we are available to assist you in a number of ways. Select FAQ to view the "Top 5 Questions and Answers". To contact us electronically, select Email and fill out the easy to use Web Form. In addition, we are always interested in hearing from our customers. Please select the Feedback button below to tell us how we are doing.
Frequently Asked Questions Email Feedback
If you’d prefer to speak to one of our friendly and knowledgeable customer service representatives, please give us a call at 1-888-IASKNMC (1-888-427-5662).
 

Phone Options:
   
1 For status of an application.
2 For our mailing address and fax number.
3 For information on how to become a merchant mariner, to request an application package, for REC information, or to Schedule an exam.
4 For issues with a current application, problems with a recently issued credential, or any other questions.
 

Press * at any time to repeat options.

Operational Hours are 8 AM to 8 PM EST, Monday through Friday.

NMC is closed for all federal holidays.
 

CSC Brochure

NMC Customer Service Center (CSC): 1-888-IASKNMC (1-888-427-5662) email (IASKNMC@uscg.mil)

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Merchant Mariner Credential List Server

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Last Modified 9/10/2012