Usability in Health IT: Strategy, Research, and Implementation
July 13, 2010
National Institute of Standards and Technology
Gaithersburg, MD
Agenda
8:00 - 9:00
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Registration / Coffee |
9:00 - 9:30 |
Greetings / Introduction / Opening Remarks - (ONC)
Moderator - Janice (Ginny) Redish, PhD
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9:30 - 10:30 |
Current State and Need for Action
- HITECH (ONC)
- Current State of EHRs (AHRQ)
- Current Federal and Private EHR Usability Initiatives Government (ONC, NIST, AHRQ, FDA); Private (HIMSS, EHRA, Miscrosoft); Academia
- Meaningful use (AHRQ, FDA, Academia) – Standard Formats, PSO program, etc.
- Adoption (ONC, HIMSS, EHRA, Industry)
- Innovation (Industry, Academia)
Q&A
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10:30 - 10:45 |
Coffee Break |
10:45 - 11:45 |
"Points of Pain" - Prevention of Cognitive Overload
- Current Research (Academia)
- Prevention of Cognitive Overhead during Initial Adoption / Transition from Paper
- Prevention of Cognitive Overhead during Transition from Systems in Multiple Settings (One User / Many Systems Issue)
- Insufficient System Feedback (Critical Issue on Alert Overload)
- Dense Displays of Data (Prevention of Excessive Complexity of System)
Q&A
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11:45 - 1:00 |
Lunch (NIST Cafeteria) |
1:00 - 1:30 |
"Points of Pain" – Addressing EHR User Disparities
- Clinical Workforce Characteristics and Limitations (NIST, Access Board, Academia)
- Accessibility Issues – Low/Poor Vision; Mobility/Dexterity; Cognitive Disabilities
- English Proficiency
- Lower Socioeconomic Demographics - Digital Divide
Q&A
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1:30 - 1:45 |
Coffee Break |
1:45 - 2:45 |
Usability Framework (NIST, AHRQ, Academia)
- Best Practices and Gaps based on Experience from other Industries / Sectors
- Usability Standards Development (NIST)
- Measurement Domains
- Objective Measures of Human Performance
- Effectiveness and Efficiency
- User Satisfaction and User Acceptance
- Ongoing Projects and Research Initiatives (AHRQ Toolkit, SHARP, NIST grants, Common Formats, etc.)
- Usability Framework for Product Lifecycle
Q&A
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2:45 - 3:00 |
Coffee Break |
3:00 - 4:00 |
Recommendations to support HITECH / Certification
- Accreditation Program, Certification
- Test Methods for Products and Users (Pass / Fail Criteria for Usability Standards)
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4:00 - 4:45 |
Recommendations and Next Steps
Moderator: Janice (Ginny) Redish, PhD
- Research and Implementation
- Recommendations for Usability and Adoption
- Recommendations for Innovation
- Next steps
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