Are any of the items available to download for free? All of the documents on the ED Pubs website are free. We have also made many publications available for download. If an item is available for download there will be a link HTML or PDF link available.
How can I order bulk quantities of financial aid material? Special bulk ordering is available to postsecondary institutions, high schools, libraries, and nonprofit counseling centers by visiting Federal Student Aid’s bulk publication ordering site, http://www.FSAPubs.gov. Please remember you will need your school’s ML or OPE ID to order from this site.
How can I order additional copies over the maximum order limit? The ED Pubs web site facilitates ordering small quantities of educational publications. To inquire about larger quantities, please contact us at: 1-877-4ED-PUBS (1-877-433-7827) or email us at: edpubs@edpubs.ed.gov.
How can I view PDF files? PDF files must be viewed with an Adobe Acrobat Reader. If you do not have a copy, it can be downloaded for free from the http://www.adobe.com/products/reader/ . How long does it take to get an order? In stock items will ship within 7-10 business days from the date you placed the order. If the item is not in stock and has been advance ordered, the item will be shipped shortly after it is received at our warehouse. Depending on the size of your order, you may receive multiple packages. How can I expedite an order? If you need to receive an in stock item sooner please call EDPubs at 1-877-4-ED-PUBS (877-433-7827) to make arrangements for expedited shipping. How will I know if my order has been successfully submitted? When your order is submitted, the system will display a confirmation screen with your official order number. You will also receive an order confirmation via e-mail. How can I order an item not available on this site? If you cannot find an item in this store that you want to order, call ED Pubs at 1-877-4-ED-PUBS.
Why do you need my telephone number? We request a daytime telephone number in case there is a problem with the shipping or delivery of your order. We do not share or sell this information. Can my order be shipped to a P.O. Box? We prefer to have a physical street address versus a P.O. Box. We ship a majority of the orders via traceable methods and the carrier will not deliver to a P.O. Box. How can I order additional copies over the maximum order limit? The ED Pubs web site facilitates ordering small quantities of educational publications. To inquire about larger quantities, please email us at: edpubs@edpubs.ed.gov.