Telephone
- Call Splashing [1] | (PDF [2])
- Calls Made From Payphones [3] | (PDF [4])
- Empowering Consumers: FCC Asks Questions About Providing More Information [5] | (PDF [6])
- Hang Up on High Public Pay Phone Rates [7] | (PDF [8])
- Inmate Telephone Service [9] | (PDF [10])
- International Long Distance Calling Made Simple Tip Sheet [11] | (PDF [12])
- Military Servicemembers and Mobile Phone Plans [13] | (PDF [14])
- Pre-Paid Phone Cards: What Consumers Should Know [15] | (PDF [16])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Toll-Free Numbers And How They Work [21] | (PDF [22])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Understanding Your Telephone Bill [25] | (PDF [26])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Hearing Aid Compatibility for Wireless Telephones [31] | (PDF [32])
- Hearing Aid-Compatibility for Wireline Telephones [33] | (PDF [34])
- Internet Protocol (IP) Relay Service [35] | (PDF [36])
- IP Captioned Telephone Service [37] | (PDF [38])
- National Deaf-Blind Equipment Distribution Program [39] | (PDF [40])
- Payphone Relay Service [41] | (PDF [42])
- Telecommunications Access for People with Disabilities [43] | (PDF [44])
- Telecommunications Relay Service (TRS) [45] | (PDF [46])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [47] | (PDF [48])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [49] | (PDF [50])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [51] | (PDF [52])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
- Speech-To-Speech Relay Service [55] | (PDF [56])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Video Relay Services [61] | (PDF [62])
- 711 for Telecommunications Relay Service [65] | (PDF [66])
Telephone: Making Service Accessible
- Lifeline: Affordable Telephone Service for Income-Eligible Consumers [67] | (PDF [68])
- Promoting Telephone Subscribership on Tribal Lands [69] | (PDF [70])
- Rural Health Care Pilot Program [71] | (PDF [72])
- Universal Service Program for Rural Health Care Providers [73] | (PDF [74])
- Universal Service Program for Schools and Libraries [75] | (PDF [76])
- Universal Service Support Mechanisms [77] | (PDF [78])
Telephone: Fraud, Scams and Alerts
- Auto Warranty Scams [79] | (PDF [80])
- Call Splashing [1] | (PDF [2])
- Caller ID and Spoofing [81] | (PDF [82])
- Calls from 809, 649, 284 Area Codes [83] | (PDF [84])
- Careless Dialing Could Cost You Money [85] | (PDF [86])
- Cell Phone Fraud [87] | (PDF [88])
- Fax Advertising [89] | (PDF [90])
- IP Relay Fraud [91] | (PDF [92])
- Mexico Collect Call Scam [95] | (PDF [96])
- Robocalls [97] | (PDF [98])
- Slamming: Switching Your Authorized Telephone Company Without Permission [99] | (PDF [100])
- Spam: Unwanted Text Messages and Email [101] | (PDF [102])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Unwanted Telephone Marketing Calls [105] | (PDF [106])
- Using or Importing Jammers is Illegal [107] | (PDF [108])
- Voice Mail Fraud [109] | (PDF [110])
- 90# Telephone Scam [111] | (PDF [112])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
Telephone: Wireless, Cellular and Mobile
- Accidental 911 Calls From Wireless Phones [113] | (PDF [114])
- Cell Phone Fraud [87] | (PDF [88])
- Commercial Mobile Alert System (CMAS) [115] | (PDF [116])
- Hearing Aid Compatibility for Wireless Telephones [31] | (PDF [32])
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites [117] | (PDF [118])
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers [119] | (PDF [120])
- International Long Distance Calling Made Simple Tip Sheet [11] | (PDF [12])
- Military Servicemembers and Mobile Phone Plans [13] | (PDF [14])
- Portability: Keeping Your Phone Number When Changing Service Providers [121] | (PDF [122])
- Protecting Children from Objectionable Content on Wireless Devices [123] | (PDF [124])
- Spam: Unwanted Text Messages and Email [101] | (PDF [102])
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You [125] | (PDF [126])
- Stolen and Lost Wireless Devices [127] | (PDF [128])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Texting While Driving [129] | (PDF [130])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Truth About Wireless Phones and the National Do-Not-Call List [131] | (PDF [132])
- Understanding Wireless Telephone Coverage Areas [133] | (PDF [134])
- Understanding Your Telephone Bill [25] | (PDF [26])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Wireless Devices and Health Concerns [135] | (PDF [136])
- Wireless Devices on Airplanes [137] | (PDF [138])
- Wireless Phones at Gas Stations [139] | (PDF [140])
- Wireless World Travel [141]
- Wireless World Travel Made Simple [142] | (PDF [143])
- Wireless 911 Services [144] | (PDF [145])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Emergency Communications [146] | (PDF [147])
- Inmate Telephone Service [9] | (PDF [10])
- Interference - Defining the Source [148] | (PDF [149])
- Local, Local Toll, and Long Distance Calling [150] | (PDF [151])
- Personal Radio Services (PRS) - Keeping in Touch [152] | (PDF [153])
- Portability: Keeping Your Phone Number When Changing Service Providers [121] | (PDF [122])
- Protecting Your Privacy [154] | (PDF [155])
- Protecting Your Telephone Calling Records [156] | (PDF [157])
- Recording Telephone Conversations [158] | (PDF [159])
- Suicide Prevention National Hotline [160] | (PDF [161])
- Voice Over Internet Protocol (VoIP) [162] | (PDF [163])
- When Your Telephone Company Discontinues Service or Files for Bankruptcy [164] | (PDF [165])
Broadcasting, Cable and Satellite
Broadcasting, Cable and Satellite: Rules Regarding Content
- Broadcast Advertising Complaints [166] | (PDF [167])
- Broadcast Journalism Complaints [168] | (PDF [169])
- Broadcasting Contests, Lotteries, and Solicitation of Funds [170] | (PDF [171])
- Broadcasting False Information [172] | (PDF [173])
- Emergency Video Programming Accessibility to Persons with Hearing and Visual Disabilities [174] | (PDF [175])
- FCC and Freedom of Speech [176] | (PDF [177])
- Obscenity, Indecency and Profanity [178] | (PDF [179])
- Payola Rules [180] | (PDF [181])
- Loud Commercials and the CALM Act [182] | (PDF [183])
- Public Television Stations in the Digital Age [184] | (PDF [185])
- Radio Call-In, Shock Jock, or Open Microphone Programs [186] | (PDF [187])
- Religious Broadcast Rumor Denied [188] | (PDF [189])
Broadcasting, Cable and Satellite: Television
- Antennas and Digital Television [190] | (PDF [191])
- Cancellation, Rescheduling, or Refusal of Radio and Television Programs [192] | (PDF [193])
- Children's Educational Television [194] | (PDF [195])
- Closed Captioning [196] | (PDF [197])
- Closed Captioning and Digital-to-Analog Converter Boxes [198] | (PDF [199])
- Closed Captioning for Digital Television (DTV) [200] | (PDF [201])
- Converter Boxes and Digital Televisions: Troubleshooting [202] | (PDF [203])
- Digital Cable Compatibility: CableCARD-Ready Devices [204] | (PDF [205])
- Digital-to-Analog Converter Box Features [206] | (PDF [207])
- Digital-to-Analog Converter Box Setup (Basic) [208] | (PDF [209])
- Digital-to-Analog Converter Box Setup (Basic with twin-lead antenna) [210] | (PDF [211])
- Digital-to-Analog Converter Box Setup (For Viewing Analog and Digital Broadcasts) [212] | (PDF [213])
- Digital-to-Analog Converter Box Setup With a VCR [214] | (PDF [215])
- Display of Captioning on Equipment Used to View Video Programming [216] | (PDF [217])
- DTV and Over-the-Air Viewers Along U.S. Borders [218] | (PDF [219])
- DTV Transition and LPTV - Class A - Translator Stations [220] | (PDF [221])
- Installing Consumer-Owned Antennas and Satellite Dishes [222] | (PDF [223])
- Low Power Television (LPTV) Service [224] | (PDF [225])
- Public Television Stations in the Digital Age [184] | (PDF [185])
- Receiving Broadcast TV Stations Dropped From Pay TV Service [226] | (PDF [227])
- V-Chip - Putting Restrictions on What Your Children Watch [228] | (PDF [229])
- Video Description [230] | (PDF [231])
- Video Descriptions and the Digital Television Transition [232] | (PDF [233])
Broadcasting, Cable and Satellite: Radio
- Cancellation, Rescheduling, or Refusal of Radio and Television Programs [192] | (PDF [193])
- Digital Radio - The Sound of the Future [234] | (PDF [235])
- Interception and Divulgence of Radio Communications [236] | (PDF [237])
- Low Power FM Radio (LPFM) [238] | (PDF [239])
- Low Power FM Radio Scams - Beware [240] | (PDF [241])
- Radio Call-In, Shock Jock, or Open Microphone Programs [186] | (PDF [187])
- Unauthorized Radio Operation [242] | (PDF [243])
Broadcasting, Cable and Satellite: Cable and Satellite
- Cable Company Record Retention and Cable Subscriber Privacy [244] | (PDF [245])
- Cable Signal Leakage [246] | (PDF [247])
- Cablevision Subscribers and Fox-Owned Stations WNYW, WWOR, and WTFX [248] | (PDF [249])
- Choosing Cable Channels [250] | (PDF [251])
- Digital Cable Compatibility: CableCARD-Ready Devices [204] | (PDF [205])
- DTV Transition Did Not Require Cable Systems to Switch to Digital [252] | (PDF [253])
- Installing Consumer-Owned Antennas and Satellite Dishes [222] | (PDF [223])
- Receiving Broadcast TV Stations Dropped From Pay TV Service [226] | (PDF [227])
- Regulation of Cable TV Rates [254] | (PDF [255])
- Satellite TV (DBS) Subscribers and the DTV Transition [256] | (PDF [257])
- Service Options for Satellite Subscribers [258] | (PDF [259])
- Signal Bleed - How to Prevent Viewing of Scrambled Cable TV Programs [260] | (PDF [261])
- Signal Quality Standards For Cable Subscribers [262] | (PDF [263])
Broadcasting, Cable and Satellite: Miscellaneous
- Amber Plan (America's Missing Broadcast Emergency Response) [264] | (PDF [265])
- Cancellation, Rescheduling, or Refusal of Radio and Television Programs [192] | (PDF [193])
- EEO Rules and Policies for Broadcast and Non-Broadcast TV [266] | (PDF [267])
- Emergency Alert System (EAS) [268] | (PDF [269])
- Emergency Alert System Nationwide Test (EAS) [270] | (PDF [271])
- Emergency Communications [146] | (PDF [147])
- Emergency Video Programming Accessibility to Persons with Hearing and Visual Disabilities [174] | (PDF [175])
- Interference - Defining the Source [148] | (PDF [149])
- Review of the Broadcast Ownership Rules [272] | (PDF [273])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
Broadband and Internet
- Captioning of Internet Video Programming [274] | (PDF [275])
- Children's Internet Protection Act [276] | (PDF [277])
- Getting Broadband [278] | (PDF [279])
- Home Wireless Safety Checklist [280] | (PDF [281])
- How to Protect Yourself Online [282] | (PDF [283])
- Internet Protocol (IP) Relay Service [35] | (PDF [36])
- Internet Protocol Version 6: IPv6 for Consumers [284] | (PDF [285])
- IP Captioned Telephone Service [37] | (PDF [38])
- Modem Redialing [286] | (PDF [287])
- Open Internet [288] | (PDF [289])
- Protecting Children from Objectionable Content on Wireless Devices [123] | (PDF [124])
- Protecting Your Wireless Network [290] | (PDF [291])
- Spam: Unwanted Text Messages and Email [101] | (PDF [102])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [47] | (PDF [48])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [49] | (PDF [50])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [51] | (PDF [52])
- Unauthorized Equipment Sold on the Internet and in Publications [292] | (PDF [293])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Voice Over Internet Protocol (VoIP) [162] | (PDF [163])
- VoIP and 911 Service [294] | (PDF [295])
Disabilities
- Captioning of Internet Video Programming [274] | (PDF [275])
- Closed Captioning [196] | (PDF [197])
- Closed Captioning and Digital-to-Analog Converter Boxes [198] | (PDF [199])
- Closed Captioning for Digital Television (DTV) [200] | (PDF [201])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Display of Captioning on Equipment Used to View Video Programming [216] | (PDF [296])
- Hearing Aid Compatibility for Wireless Telephones [31] | (PDF [32])
- Hearing Aid-Compatibility for Wireline Telephones [33] | (PDF [34])
- Internet Protocol (IP) Relay Service [35] | (PDF [36])
- IP Captioned Telephone Service [37] | (PDF [38])
- National Deaf-Blind Equipment Distribution Program [39] | (PDF [40])
- Payphone Relay Service [41] | (PDF [42])
- Speech-To-Speech Relay Service [55] | (PDF [56])
- Telecommunications Access for People with Disabilities [43] | (PDF [44])
- Telecommunications Relay Service (TRS) [45] | (PDF [46])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [47] | (PDF [48])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [49] | (PDF [50])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [51] | (PDF [52])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Video Description [230] | (PDF [231])
- Video Descriptions and the Digital Television Transition [232] | (PDF [233])
- Video Relay Services [61] | (PDF [62])
- 711 for Telecommunications Relay Service [65] | (PDF [66])
Fraud, Scams and Alerts
- Auto Warranty Scams [79] | (PDF [80])
- Broadcast Advertising Complaints [166] | (PDF [167])
- Call Splashing [1] | (PDF [2])
- Caller ID and Spoofing [81] | (PDF [82])
- Calls from 809, 649, 284 Area Codes [83] | (PDF [84])
- Careless Dialing Could Cost You Money [85] | (PDF [86])
- Cell Phone Fraud [87] | (PDF [88])
- Fax Advertising [89] | (PDF [90])
- IP Relay Fraud [91] | (PDF [92])
- Low Power FM Radio Scams - Beware [240] | (PDF [241])
- Mexico Collect Call Scam [95] | (PDF [96])
- Modem Redialing [286] | (PDF [287])
- Robocalls [97] | (PDF [297])
- Slamming: Switching Your Authorized Telephone Company Without Permission [99] | (PDF [100])
- Spam: Unwanted Text Messages and Email [101] | (PDF [102])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Unauthorized Equipment Sold on the Internet and in Publications [292] | (PDF [293])
- Unwanted Telephone Marketing Calls [105] | (PDF [106])
- Using or Importing Jammers is Illegal [107] | (PDF [108])
- Voice Mail Fraud [109] | (PDF [110])
- Wireless Microphones 700 MHz Band Prohibition After June 12, 2010 [298] | (PDF [299])
- 700 MHz Wireless Microphones Distribution, Sale and Use Prohibited [300] | (PDF [301])
- 90# Telephone Scam [111] | (PDF [112])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
Health, Safety and Emergencies
- Accidental 911 Calls From Wireless Phones [113] | (PDF [114])
- Amber Plan (America's Missing Broadcast Emergency Response) [264] | (PDF [265])
- Commercial Mobile Alert System (CMAS) [115] | (PDF [116])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Emergency Alert System (EAS) [268] | (PDF [269])
- Emergency Alert System Nationwide Test (EAS) [270] | (PDF [271])
- Emergency Communications [146] | (PDF [147])
- Emergency Video Programming Accessibility to Persons with Hearing and Visual Disabilities [174] | (PDF [175])
- Human Exposure to RF Fields From Mobile Antennas [302] | (PDF [303])
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites [117] | (PDF [118])
- Rural Health Care Pilot Program [71] | (PDF [72])
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You [125] | (PDF [126])
- Suicide Prevention National Hotline [160] | (PDF [161])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [47] | (PDF [48])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [49] | (PDF [50])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [51] | (PDF [52])
- Texting While Driving [129] | (PDF [130])
- Universal Service Program for Rural Health Care Providers [73] | (PDF [74])
- VoIP and 911 Service [294] | (PDF [295])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Wireless Devices and Health Concerns [135] | (PDF [136])
- Wireless Devices on Airplanes [137] | (PDF [138])
- Wireless Phones at Gas Stations [139] | (PDF [140])
- Wireless 911 Services [144] | (PDF [145])
Privacy and Security
- Cable Company Record Retention and Cable Subscriber Privacy [244] | (PDF [245])
- Children's Internet Protection Act [276] | (PDF [277])
- Home Wireless Safety Checklist [280] | (PDF [281])
- How to Protect Yourself Online [282] | (PDF [283])
- Interception and Divulgence of Radio Communications [236] | (PDF [237])
- Protecting Children from Objectionable Content on Wireless Devices [123] | (PDF [124])
- Protecting Your Privacy [154] | (PDF [155])
- Protecting Your Telephone Calling Records [156] | (PDF [157])
- Protecting Your Wireless Network [290] | (PDF [291])
- Recording Telephone Conversations [158] | (PDF [159])
- Truth About Wireless Phones and the National Do-Not-Call List [131] | (PDF [132])
- V-Chip - Putting Restrictions on What Your Children Watch [228] | (PDF [229])
International
- Calls from 809, 649, 284 Area Codes [83] | (PDF [84])
- DTV and Over-the-Air Viewers Along U.S. Borders [218] | (PDF [219])
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers [119] | (PDF [120])
- Pre-Paid Phone Cards: What Consumers Should Know [15] | (PDF [16])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Wireless World Travel [141]
- Wireless World Travel Made Simple [142] | (PDF [143])
Becoming Involved and Miscellaneous Consumer Information
- About the FCC [304] | (PDF [305])
- Empowering Consumers: FCC Asks Questions About Providing More Information [5] | (PDF [6])
- Fees [306]
- Filing an Informal Complaint [307] | (PDF [308])
- Freedom Of Information Act (FOIA) [309]
- How to File Paper Documents with the FCC [310]
- How To Comment [311] | (PDF [312])
- How To Comment Electronically [313]