It is a great honor and privilege to be named MC4’s new commander and product manager. Having shadowed Lt. Col. Ed Clayson over the past month, I realize the important role I am assuming and I am looking forward to continuing past successes, while paving the way for future improvements. To learn more about me, feel free to read my biography online.
To be relevant and viable, organizations must continue to grow and improve from within. I can assure users on the frontlines that they remain MC4’s top priority as we continue to focus on new and existing challenges.
Your use of the system is critical to meeting the digital medical recording and logistics missions on the battlefield, and your voices and concerns will continue to be heard. I will travel widely over the next several months to hear about your concerns directly. I look forward to our dialogue.
Next month, MC4 will be unveiling its new User Survey, also via the user’s helpdesk site, providing all MC4 users with a streamlined way of communicating directly with MC4 management, and allowing a forum for detailed assessments on MC4 system performance, training and support.