Digital Government Strategy

The United States Agency for International Development (USAID), Office of the CIO, began work to support the Presidential Directive entitled ‘Building a 21st Century Digital Government’.

This launched a comprehensive Digital Government Strategy (Strategy) aimed at delivering better digital services to the American people. Ensuring that USAID makes the best use of emerging technologies in serving the public.

Digital Government Strategy Report for the United States Agency for International Development

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2.1. Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.

Overall Status: in-progress

2.1.1. Paragraph on customer engagement approach

Paragraph on customer engagement approach:

2.1.2. Prioritized list of systems (datasets)

System Name: USAID Portfolio Map
System Description: Map depicts the locations of USAID-funded projects to better monitor development results, improve aid effectiveness and coordination, and enhance transparency and social accountability. The map depicts the total number of unique projects at the administrative one boundary level (i.e. region, state, province). For example, a Global Health project may operate in several provinces within a country, in which case it will be given a count of one in each of those provinces. A project count will not be given to a province if that project does not operate there. National projects are depicted across all administrative one boundaries to show the impact of where the work is taking place.
System Scope: both
Main Customer: International Development Community and American Public

System Name: Famine Early Warning System Network (FEWS NET)
System Description: A USAID-funded food security and famine early warning system covering more than 30 of the most food insecure countries in the world
System Scope: both
Main Customer: International Development Community and American Public

System Name: U.S. Overseas Loans and Grants (Greenbook)
System Description: These data are U.S economic and military assistance by country from 1946 to 2010. This is the authoritative data set of U.S. foreign assistance. The data set is used to report U.S foreign assistance to Congress as required by the Foreign Assistance Act, Section 634.
System Scope: external
Main Customer: Congress

7.1. Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.

Overall Status: in-progress

7.1.1. Paragraph on customer engagement approach

Paragraph on customer engagement approach:

7.1.2. Prioritized list of systems (datasets)

System Name: Development Experience Clearinghouse
System Description: USAID's Development Experience Clearinghouse (DEC) is the largest online resource for USAID funded technical and program documentation, with over 141700 documents available for electronic download. Search USAID's online database of agency-funded technical and program-related documents to download USAID documents in PDF format for free.
System Scope: both
Main Customer: International Development Community

System Name: USAID Portfolio Map
System Description: The Portfolio Map is a mobile app for accessing information about the development work USAID is performing every day. The app will give mobile device users the ability to browse our portfolio for a subset of the countries in which USAID is working. The app will provide general country overviews at a glance and also will allow users to access more detailed information as needed.
System Scope: both
Main Customer: International Development Community

4.2. Establish an agency-wide governance structure for developing and delivering digital services

Overall Status:
Link to governance document:

4.2.1. Goals

Goal:
Measure:
Target completion date:

4.2.3. Set specified agency-wide policies and standards

5.2. Develop an enterprise-wide inventory of mobile devices and wireless service contracts

Overall Status:

5.2.1. Develop mobile device inventory

Link to inventory:

5.2.2. Develop wireless service contract inventory

8.2. Implement performance and customer satisfaction measuring tools on all .gov websites

Overall Status:

8.2.1. Implement performance measurement tool

Describe Implementation:

8.2.2. Implement customer satisfaction tool

Describe Implementation:

1.2. Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages

Overall Status:

1.2.1. Document policy for architecting new IT systems for openness by default

URL of policy:
Describe policy:

1.2.2. Operationalize /developer page

URL of page:

2.2. Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems

Overall Status:

2.2.1. Make 2+ systems (datasets) available via web APIs with metadata tags

2.2.2. Publish plan on future activity

5.3. Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements

Overall Status:
Paragraph on policy:

6.3. Ensure all new digital services follow digital services and customer experience improvement guidelines

Overall Status:
Paragraph on policy:

7.2. Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services

Overall Status:
URL of plan:

7.2.1. Report on services