Highlights:

The 2011 Federal Employee Viewpoint Survey measured employee perceptions that drive satisfaction, commitment, and engagement and which ultimately contribute to the mission of agencies. The survey focused on four key areas: overall satisfaction, leadership, performance, and diversity.  This year FCSIC compared its employee responses with responses from 266,000 full-time permanent Federal Government employees.  The results are highlighted below:

The 2011 Federal Employee Viewpoint survey shows that FCSIC employees are positive about their agency and the work they do.

• One-hundred percent of FCSIC employees were satisfied with their organization compared to seventy percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees thought their work was important compared to ninety-two percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees liked the work they did compared to eighty-five percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees knew how their work related to their agency’s goals and priorities compared to eighty-four percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees believe they are given a real opportunity to improve their skill compared to sixty-five percent of employees in the Federal Government.
• One-hundred percent of FCSIC feel encouraged to come up with new and better ways of doing things compared to fifty-nine percent of employees in the Federal Government.

Favorability toward agency leadership continues.

Competent, ethical, and dedicated senior leaders who foster the confidence and respect of the workforce are critical to agency success. Effective leaders motivate and communicate effectively with employees.

Overall, leadership findings remained consistent from 2010.

• One-hundred percent of FCSIC employees believe their leaders work well with employees of different backgrounds, communicate goals and priorities of the organization, and review and evaluate work progress compared with approximately two-thirds of respondents in the Federal Government.
• One-hundred percent of FCSIC employees have a high level of respect for their senior leaders and believe they are doing a good job. Employees also report their leaders maintain high honesty and integrity, and support collaboration.  This compares favorably to Federal Government Employees perception of management in which only fifty percent responded favorably to the same questions.
• Ninety percent of FCSIC employees are satisfied with the information they receive from management on what’s going on in their organization compared with half of respondents in the Federal Government.
• Ninety percent of FCSIC employees felt their leaders generated high levels of motivation and commitment in the workforce and were satisfied with the policies and practices of their senior leaders.  Approximately 45 percent of respondents in the Federal Government felt the same way.

Performance management continues as an issue in the Federal Government as a whole, but FCSIC continues to shine in this area.

• Seventy percent of FCSIC employees thought that promotions were based on merit compared to thirty-six percent of respondents in the Federal Government.
• Ninety-percent percent of FCSIC employees thought that pay raises were connected with job performance compared to twenty-four percent of employees in the Federal Government.
• Eighty-percent of FCSIC employees thought that steps were taken to deal with poor performers compared to thirty percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees thought that supervisor performance discussions are seen as worthwhile compared to sixty-three percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees perceived performance appraisals as fair compared to seventy percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees thought that creativity and innovation are rewarded compared to forty percent of employees in the Federal Government.

Diversity is still a strength for FCSIC.

• One-hundred percent of FCSIC employees believed that supervisors were committed to workforce diversity compared to fifty-nine percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees believed managers and supervisors worked well with employees of different backgrounds compared to sixty-five percent of employees in the Federal Government.
• One-hundred percent of FCSIC employees thought policies and programs promoted diversity, compared to fifty-nine percent of employees in the Federal Government.

Results show a favorable view towards leadership and positive growth.

FCSIC employees:

• Believe their work is important; it gives them a feeling of personal accomplishment, and they know what is expected of them.
• Have increasingly favorable attitudes towards supervisors and top leadership.
• Increasingly believe that performance appraisals are fair, performance discussions are worthwhile and differences in performance are recognized.

Complete employee survey results can be found here "2011 Employee Survey Results"