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Welcome to the DoD NCR Mass Transportation Benefits Program SmartBenefits CommuterDirect.com and WMATA Allocation Page
The transportation providers listed below accept SmartBenefits, but do not have SmarTrip® card readers installed for direct use. Please follow the instructions below to establish your allocation. Failure to complete the allocation step will cause your benefits to be sent directly to your SmarTrip card for MetroRail/bus use. This step must be completed in the month prior to allocation.
Riders of VRE and MARC
- Submit a claim - https://mtbp.whs.mil/claim this makes
benefits available to your SmarTrip card (you do this each month)
- Create an account with CommuterDirect.com to move your
benefit, or a portion of your benefit from your card to Commuter Direct each
month. (you only do this step once).
- Deadline is the 15th of the month prior to benefit
delivery!
- Select the light bulb icon “SmartBenefits” and follow the on screen
instructions.
- Receive your pass in the mail each month or arrange to pick it up at a
Commuter Store location.
Contact: CommuterDirect.com 703-228-7433 or questions@CommuterDirect.com
Riders of Vanpools
- Submit a claim - https://mtbp.whs.mil/claim this makes
benefits available to your SmarTrip card (you do this each month)
- Establish a passenger allocation account with Metro to move your benefit
from your card to your vanpool provider each month (you only do this step
once)
- Ask your vanpool provider for specific information to identify your vanpool
in the allocation.
- Benefits will be delivered directly to the vanpool’s account on the first of
the month.
Contact: SmarTrip Customer Service 888-762-7874 or smartrip@wmata.com
Riders of MTA Commuter Buses: Dillon's Bus, Keller Bus, EYRE
Bus
- Submit a claim - https://mtbp.whs.mil/claim this makes
benefits available to your SmarTrip card (you do this each month)
- Establish a passenger allocation account with Metro to move your benefit, or
a portion of your benefit from your card to the MTA web store each month (you
only do this step once) .
- Buy a pass using your benefits through the MTA web store (you do this each
month)
- Find your pass in the listing and add your pass to the cart
- Under “Add SmartBenefits to your Order” provide your 9 digit SmarTrip card
number, your benefit amount to be allocated and click add to order.
- If the price of the pass equals the amount you allocated, you should see a
zero balance in the subtotal. If you are allocating less than the full ticket
price, you should see the difference in cost listed in the subtotal. Click
“Checkout”
Free shipping. Orders must be placed by the 25th of each month.
Contact: MTA Web Store at 410-454-7973 or transitstore@mta.maryland.gov
Riders of Martz Group/National Coach
- Submit a claim - https://mtbp.whs.mil/claim this makes benefits available to your SmarTrip card (you do this each month)
- Establish a passenger allocation account with Metro to move your benefit, or a portion of your benefit from your card to Martz Group/National Coach each month (you only do this step once)
-
Select "National Coach Works/Martz Bus" as your provider
- Pick up your pass from the conductor on the first of every month
Contact: Martz Group 866-466-2789
Riders of Quicks Bus
- Submit a claim - https://mtbp.whs.mil/claim this makes
benefits available to your SmarTrip card (you do this each month)
- Establish a passenger allocation account with Metro to move your benefit, or
a portion of your benefit from your card to D&B Bus Inc./Quick's Commuter
each month (you only do this step once)
- Listed as D&B Bus Inc./Quick's Commuter
- Pick up your pass from the conductor every month
Contact: Quicks Bus 800-786-4192
Riders of Metro Access
Riders of AMTRAK
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