Our Progress on Our Open Government Plan
On April 7, 2010, we launched our Open Government Plan on this web page. We published a revision on June 24, 2010, following additional review and feedback. We made several commitments in our plan, and will share our progress with you regularly. Below is our report on milestones.
Goal I: Increase Transparency
Milestone |
Projected Completion Date |
Status |
Develop Data Quality Framework Plan for Federal spending information |
04/2010 |
Completed: data quality framework plan sent to the Office of Management and Budget and posted on socialsecurity.gov. We prepared this plan as required in a memorandum the OMB Deputy Director for Management issued on February 8, 2010 -- Framework for the Quality of Federal Spending Information. This memorandum outlines a data quality framework for Federal spending information for agencies to follow, and requires agencies to submit a data quality plan for Federal spending information. |
Reach out to key stakeholders to inform them of available information |
04/2010 + ongoing |
Comprehensive outreach underway: targeted meetings with advocate groups, presentations and exhibits at conferences, online networking. Advocate meeting held in October 2011 after the release of new datasets at which we explained new data and sought input for future releases. |
Enhance our Freedom Of Information Act (FOIA) webpage |
04/2010 initially and ongoing thereafter |
Completed-posted FOIA homepage Completed-posted new Open Government link from FOIA homepage We are currently developing an enhanced FOIA webpage. We plan to continue closely monitoring FOIA requests and other technology initiatives in 2012 through 2014. |
Deliver mandatory and entitlement payment data for 2007–2009 in the new FAADS Plus data format. |
05/2010 |
Completed: The delivery of the mandatory and entitlement payment data in the new FAADS Plus data format was brought current in May 2010. |
Educate employees and the public about Open Government initiatives. |
07/2010 + ongoing |
In progress: We facilitated an Open Government Employee Awareness Day to educate our employees about Open Government initiatives in July 2010. In addition, we hold frequent meetings (internally and externally) to further educate individuals about our Open Government goals. |
Conduct an inventory of high value information and datasets |
9/30/2010. |
Completed: Ongoing effort began in 2009. Target date for completion was September 30, 2010.. We completed and posted "Data Inventory and Plan for Releasing High-Value Data on that date. |
Migrate to a new grants management system, which includes Federal Funding Accountability and Transparency Act (FFATA) reporting capabilities and, thereby, report via the Data Submission and Validation Tool (DSVT), which is the required delivery process. |
10/31/2010 |
Completed. We migrated to a new grants management system (GrantSolutions) in October 2010 and completed the migration in March 2011; it includes FFATA reporting capabilities submitted via the DSVT. |
| Evaluate the requirements to migrate from the quarterly Federal Assistance Award Data System (FAADS) reporting to Census to monthly reporting in the FAADS Plus format per the requirements of M-09-19. The due date had been changed from 9/30/10 to 12/31/10. | 5/2011 |
Completed. We completed the FAADS Plus project with the first monthly report produced in May 2011 displaying April 2011’s program activity as required by the Federal Funding Accountability Transparency Act (FFATA). |
Post at least five new high value datasets/information holdings to Data.gov in 2010 |
12/31/2010 |
Completed. We published five new high-value datasets on our Open Government portal and the government-wide Data.gov website. These postings contain data on Internet applications for retirement, disability, Medicare replacement cards, direct deposit and change of address. |
Review publicly available information to assure appropriate format |
12/31/2010 |
Completed on December 21, 2010. As part of Social Security’s annual certification and review, we verified that our publicly available information is in the appropriate format. |
Release new datasets for 2011
|
09/30/2011 |
We have released several new datasets during FY 2011. There are currently 35 datasets available. |
Produce new statistical datasets to enable users to generate their own custom statistical information |
09/30/2011 |
In progress: Delayed, new projected completion date is CY 2012 |
Meet and consult with research firms and academia to benchmark best practices and to understand research needs. |
12/31/2011 |
In 2010 we met with:
In 2011, we used research firm meetings to meet with peers (e.g., military, private, not-for-profit) to continue our benchmarking of best practices, while fostering the use of Social Security data and information at those same meetings. We met with academia to understand research needs and learn about their impressions of Open Government implementation. |
| Evaluate satisfaction levels and use (of published info) | Completed. We continue to use Webtrends, and began using Google Analytics in November 2011. | |
| Monitor outcomes related to new applications and uses | Completed. We are using Webtrends and began using Google Analytics in November 2011. We use the ACSI surveys to measure eService customer satisfaction. | |
| Name focal point for agency OG sharing, share materials, and collaborate extensively with public and private partners | Completed. Lead executive for Open Government was named and contact information can be found at http://www.ssa.gov/open/. | |
| Implement enhancements to IT Dashboard | Completed. SSA is in full compliance with requirements. | |
| Field Office Waiting Time Datasets | Not completed. The agency is pursuing other high-value data for release at this time. |
Goal II: Expand Participation and Collaboration
Milestone |
Projected Completion Date |
Status |
Continue portal and idea sharing opportunities for employees |
04/2010 + ongoing |
In progress: Employee and Public dialogue about original Open Government Plan April 7, 2010 through May 19, 2010. We also hosted an employee dialogue soliciting potential content for the next Agency Strategic Plan from December 6-17, 2010. Most recently, we hosted another employee and public dialogue about our refreshed Open Government Plan, March 8, 2012 through April 5, 2012. We will explore future opportunities for the idea sharing for employees. |
Inform public and employees about ideas received and adopted |
04/2010 + ongoing |
Completed: posted first idea report on April 29, 2010 and we update this report on an ongoing basis. We have also highlighted difficult-to-find information under our Requested Info section. |
Provide information about other means to provide feedback |
04/2010 |
Completed: We created an Open Government email at open.government@ssa.gov, an account dedicated to providing employees and the public another means to provide feedback. |
Post information about Federal Advisory Committee Act (FACA) groups online |
05/2010 |
Completed: Posted new links to FACA groups
|
Make decision on posting list of national public meetings held by agency |
06/2010 |
Completed August 31, 2010. We posted on our Open Government web portal a list of certain national public events held by Social Security. On April 5, 2012, we revised this page to reflect information about various opportunities for public participation. |
Make decision on hosting Open Government education webcasts for colleges and universities |
06/2010 |
Completed: We hosted a webcast for a college or university on March 10, 2011. We will apply lessons from that experience towards planning for future webcasts. |
Investigate the use of innovative tools for the public to provide input into the agency decision–making processes |
07/2010 + ongoing |
Completed: We researched and determined additional tools for use in future public engagements and are working on implementing them. |
Create internal hosting capacity based on Drupal platform and share experience with Federal community |
7/2010 + ongoing |
In progress: Several components are currently hosting both internal and external sites using the Drupal platform. In addition, the Office of Open Government is creating a prototype development server that will initially run Drupal and Wordpress but will also serve as a method to test other open-source applications for internal hosting. We ultimately will use this server as a “sandbox” for other components to internally host open source content management and other collaboration tools. |
Post list of national public meetings held by agency |
08/31/2010 + ongoing |
Completed: We posted a list of national public meetings held by Social Security in August 2010. We have continued to update our calendar as appropriate. On April 5, 2012, we revised this page to reflect information about various opportunities for public participation. |
Explore competitions and offer prizes to the public for creating beneficial tools and applications using our public datasets |
09/30/2010 + ongoing |
Completed: We launched our first-ever YouTube video contest, “How Social Security Has Made a Difference In My Life” in September 2010. We plan to hold future challenges. |
Use social media tools to capture public input and feedback during development of the Agency Strategic Plan(ASP) in FY 2011 |
Spring 2011 |
Completed. Hosted Idea Scale engagement to collect public input and feedback for the development of the Agency Strategic Plan (ASP) from December 6-17, 2010. |
Host Open Government education webcasts for colleges and universities |
12/31/2010 + ongoing |
Completed. Hosted webinar for college students and young workers on March 10, 2011. At least 66 colleges/universities participated. We posted the recorded webinar video on open government portal and YouTube to allow for continued viewing. |
| Increase use of webinars | 12/31/2011 | Completed: We have hosted over 25 webinars, including such topics as retirement planning, applying online for disability benefits, online business services, benefits for young workers, and online services available in Spanish. |
| Work with other agencies to jointly release data, when appropriate | Completed (and ongoing). For example, we work with DHHS/CMS to release data about Low Income Subsidy for Medicare Part D. | |
| Develop social media policies | Ongoing. Policy is pending approval. Working groups have moved ahead in a collegial way to launch some “use cases” for social media in the agency. The draft policy language helped identify issues and pitfalls for undertaking these first uses by various offices. | |
| Hold town hall meetings - input for policy development | Completed. For example, we solicit input for new online services prior to final design and for development of Compassionate Allowances conditions. | |
| Link OG to achieving agency results; monitor and measure | Completed. OG participation and collaboration efforts are cheaper and more effective while producing better results for policy and software development. | |
| Launch new platforms using cloud environment | Underway. In an effort to foster collaboration, avoid duplication, and retain organizational knowledge, we are initiating a partnership with NTIS to provide an integrated cloud based collaboration platform for select SSA knowledge workers as part of our Shared Service strategy. We expect to have the collaboration platform operational by December 2012. | |
| Explore competitions regarding development of tools based on our data | Not completed. The agency decided not to pursue this item. |
Goal III: Implement Open Government Flagship Initiatives
Milestone |
Projected Completion Date |
Status |
Initiative 3: Implement online life expectancy calculator |
|
Completed ahead of schedule: posted on July 9, 2010. |
Initiative 1: Implement Spanish Retirement Estimator |
|
Completed ahead of schedule: posted on December 13, 2010. |
Initiative 2: Implement Online Service Enhancement |
|
Completed. On November 15, 2010, we unveiled our newly redesigned home page, which helps users more quickly and easily find information and services they need. One of the key features is a service channeling guide linking visitors directly to the pages they most likely want to use. |
Goal IV: Make Open Government Sustainable
Milestone |
Projected Completion Date |
Status |
Participate in cross–government workgroups and share best practices |
04/2010 + ongoing |
In progress: We have participated in various cross-government workgroups and serve as a leader in Section 508. We have shared our experiences, including those on Section 508 with other government workgroups. We plan to continue collaborating with these workgroups in 2012 and beyond. |
Post Open Government materials on agency Intranet |
04/2010 |
Completed: We established an internal webpage specifically on Open Government for employees. We also posted a link on our intranet site to our Open Government portal on April 7, 2010. |
Issue Draft Open Government Plan (containing Communications Plan Summary) and share it with public and employees |
04/2010 |
Completed: We developed the Open Government Plan from input we solicited from the public and our employees on April 7, 2010. Based on additional input we received from the public and our employees, we revised the Open Government Plan June 24, 2010. |
Post Open Government Scores on Website |
As soon as available |
Completed on June 25, 2010. We posted the scoring rubric from our initial self-assessment of our Open Government Plan in June 2010. In addition, an external group openthegovernment.org has evaluated agencies' implementation of the open government initiative and posted scores on their website. Social Security Administration ranked sixth place among government agencies evaluated. |
Announce new employee honor award for open government |
Summer 2010 + ongoing |
Completed. We developed an employee honor award for open government. |
Align Information Resources Management Plan and Open Government Plan |
07/01/2011 |
In progress. |
Incorporate our Open Government plans and activities in Agency Strategic Plan (ASP) 2011 |
02/2012 |
Completed. We included activities related to OG principles in the ASP for FYs 2013-2016. |
| Share Open Government updates with employees and distribute them periodically | 12/31/2011 | In progress: We have sent out periodic Open Government Updates and will continue to send out regular updates. |
| Incorporate disclosure review process into agency planning | Completed. Executive Steering Committee provides oversight and ensures integration of Open Government initiatives with agency planning. | |
| Incorporate Open Government principles into appropriate training; monitor and collect feedback | Completed. Education of employees was primary focus of Open Government Employee Awareness Day held in July 2010. Social Security sponsors a National Privacy Day focusing on the Privacy Act requirements. The OG intranet site contains a vast array of information and background about Open Government principles and activities supporting their adoption and use. | |
| OG communication plan - include specific actions to involve employees | Completed. We conduct brown bag lunches, presentations, and broadcast messages. |
- 2012 Open Government Plan 2.0
- 2012 Open Government Plan 2.0 Implementation Progress
- 2010 Open Government Open Government Plan
- 2010 Open Government Plan Implementation Progress
- 2010 Open Government Plan Self-Evaluation
We used our idea-sharing tool, "OpenSocialSecurity," to capture your ideas for creating our Open Government Plan. We received many ideas on how we could increase our transparency, participation, collaboration and innovation.
- Press Releases
- Radio Public Service Announcements
- Television Public Service Announcements
- Social Security Update Newsletter
- eNews
- Legislative & Congressional Affairs
Under certain circumstances, Social Security can provide a speaker to discuss our programs, benefits, and services. We provide speakers free of charge, and they are generally available during business hours only. Please note that we are not able to fulfill all requests.
The Administration is committed to creating an open and transparent government through the following initiatives:
- Data.gov
- USASpending.gov
- Regulations.gov
- Recovery.gov
- WhiteHouse.gov's OpenGov
- Federal Government Web Reform
- Open Government Documents
Alan Lane
Associate Commissioner for Open Government
Address:
6401 Security Blvd
West High Rise Rm. 1126
Baltimore, MD 21235
Email: open.government@ssa.gov