We are The Office of Defects Investigation (ODI), an office within the National Highway Traffic Safety Administration (NHTSA). ODI conducts defect investigations and administers safety recalls to support the NHTSA's mission to improve safety on our Nation's roadways.
File a Complaint for Child Seats, Tires, Equipment, Vehicles
Monday-Friday (8 am to 8 pm ET)
(888) 327-4236
TTY: (800) 424-9153
Your complaint information will be entered into NHTSA-ODI's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists. More...