Policies Relating to Web Accessibility
Page Contents
Disclaimer
The policy links on this page are compiled as a resource by the World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI) Education and Outreach Working Group (EOWG). This page is not a comprehensive or definitive resource for all applicable laws and policies regarding Web accessibility. The information contained on this page is not legal advice. If you have questions about the applicability of the referenced laws to specific situations, please consult legal authorities in the appropriate jurisdiction.
Status and Updates
This page is under continual development. If you know of additional legislation or policies in addition to those listed here, corrections needed, or developments related to legislation listed here, please see Submitting Updates to Policies Relating to Web Accessibility.
Contents
- Introduction
- Australia
- Canada
- Denmark
- European Union
- Finland
- France
- Germany
- Hong Kong
- India
- Ireland
- Israel
- Italy
- Japan
- New Zealand
- Portugal
- Spain
- Switzerland
- United Kingdom
- United States of America
Introduction
The Web's emergence as a pivotal form of Information and Communications Technology
(ICT) raises interesting questions about application of existing laws and
policies to this new medium, and the importance of all members of society,
including people with disabilities, being able to access this information
medium.
There is a growing body of national laws and policies which address accessibility
of ICT, including the Internet and the Web. There is also great variety of
approaches among these laws and policies: some take the approach of establishing
a human or civil right to ICT; others the approach that any ICT purchased
by government must be accessible; others that any ICT sold in a given market
must be accessible; and there are still other approaches.
The links on this page provide a starting point for locating information on
government policies relating to Web accessibility in different countries around
the world. Information linked from this page may include laws, regulations,
policies, directives, government-related standards or guidelines, or implementation
guidance which relates to Web accessibility, as well as government speeches,
press releases, etc. Links are roughly grouped under the following categories:
laws, responsible ministries, relevant documents, discussion, and additional
information or comments. Since legal practices, and terminology regarding
legal practices, vary from country to country, categorization of information
on this page is approximate, not definitive.
Absence of links to policies in a given country does not indicate that that
country does not have, or is not in the process of establishing, policies
regarding Web accessibility. If you are aware of information which should
be included on this page, please notify us as explained in the status section
above.
A separate document, Developing Organizational
Policies on Web Accessibility, addresses issues which frequently arise
when establishing policies on Web accessibility. These include, for instance,
simple and comprehensive sample policy statements; conformance levels for
Web sites as well as Web related software; defining the scope, milestones,
and monitoring processes for Web accessibility, and more.
Australia
Legislation: Disability Discrimination Act 1992
Responsible Ministry: Attorney General's Department; Human Rights and Equal Opportunity Commission
Relevant Documents:
- Human Rights and Equal Opportunity Commission (HREOC):
- The Guide to Minimum Website Standards
- Better Practice Examples - Accessibility
- A Brief Guide to the [Australian] Disability Discrimination Act from the Human Rights Commission
Additional information:
- Accessible E-Commerce in Australia: A discussion paper about the effects of electronic commerce developments on people with disabilities" by Tim Noonan, for Blind Citizens Australia
- Decision of HREOC in SOCOG case
- Digital Divide Narrows for People with Disabilities - HREOC Press Release October 2002
- Internet still covered under Australian Discrimination Law - HREOC Press Release September 2002
Canada
Legislation: Canadian Human Rights Act of 1977
Responsible Ministry: Attorney General; Canadian Human Rights Commission; Treasury Board of Canada, Secretariat
Relevant documents:
- Canadian Human Rights Act of 1977 Office Consolidation [formerly at http://www.chrc-ccdp.ca/LEGISLATION/chra-lcdp.asp?l=e]
- Common Look and Feel for the Internet
- Government of Canada Internet Guide, [French] Guide d'Internet du Gouvernement du Canada - in particular, the section on Universal Accessibility [formerly at http://www.canada.gc.ca/programs/guide/3_1_4e.html]
- Policy on the Provision of Accommodation for Employees with Disabilities, [French] Politique sur l'obligation de prendre des mesures d'adaptation pour les personnes handicapées dans la fonction publique fédérale
Denmark
Legislation: -
Responsible Ministry: [Danish] Ministeriet for Videnskab, Teknologi og Udvikling (Ministry of Science, Technology and Innovation)
Relevant documents:
- [Danish]
Handicap ingen hindring, 2002 (Disability, No Problem (Action
plan for use of information technologies and telecommunication by people
with disabilities))
- Action for Change: IT Policy Plan [formerly at http://www.fsk.dk/fsk/publ/1997/action97/] , 1997
- Freedom to Choose: Action Plan for IT Use by People with Disabilities [formerly at http://www.fsk.dk/fsk/publ/1997/freedom/], 1996
- [Danish] Netpublikationer - Statens standard for elektronisk publicering (Internet Publications - Standards for Electronic Publishing)
- [Danish] Rapport fra Arbejdsgruppen om tilgængelighed og grafiske brugergrænseflader, 1998 (Report from a working group on accessibility and graphical user interfaces) [formerly at http://www.fsk.dk/fsk/div/270298-2/]
Additional information:
- [Danish] Offentlige hjemmesiders tilgængelighed, 1998 (The Accessibility of Governmental Homepages, by the Equal Opportunities Center for Disabled Persons)
European Union
Legislation: -
Responsible Ministry: European Commission, Information Society
Relevant documents:
- European Commission: index of accessibility documents [formerly at http://europa.eu.int/information_society/topics/citizens/accessibility/web/index_en.htm]
- European Union, Council of the European Union: Accessibility of Public Websites -- Accessibility for People with Disabilities: Council Resolution, 2002
- European Union, Economic and Social Committee: Opinion of the Economic and Social Committee, 2002
- European Union, Committee of Regions:
Opinion of the Committee of Regions, 2002
- European Parliament: eEurope 2002, Accessibility of Public Websites and their Content, 2002
- European Commission: eEurope 2002, Accessibility of Public Websites and their Content, 2001 [formerly at http://europa.eu.int/information_society/topics/citizens/accessibility/web/wai_2002/cec_com_web_wai_2001/index_en.htm]
- eEurope 2000-2001, An Information Society for All, Participation for all in the knowledge-based economy, 2001
- Text of HEART Study Horizontal European Activities in Rehabilitation Technology [formerly at: http://www.hi.se/fou/forelasning/gunnar.htm], 1993
- Europe's Information Society - Challenges: Online Availability
- Europe's Information Society - eContentplus programme
Additional information:
- EC: Speech from Commissioner Erkki Liikanen on "Making Websites Accessible to People with Disabilities" [formerly at: http://europa.eu.int/information_society/topics/citizens/accessibility/web/wai_2002/cec_lkn_speech_web_wai_2001/index_en.htm]
- Draft petition for accessibility of the Internet in the European Union [formerly at http://www.acessibilidade.net/eeurope/], 1999
- Request for feedback on draft petition by Francisco Godinho of PASIG [formerly at http://www.acessibilidade.net/index_eng.html], 1999
Finland
Legislation: -
Responsible Ministry: [Finnish] Sisäasiainministeriö (Ministry of the Interior), [Finnish] Julkisen hallinnon tietohallinnon neuvottelukunta (JUHTA) (Advisory Committee on Information Management in Public Administration)
Relevant documents:
- [Finnish] Julkishallinnon WWW-sivuston suunnittelun ohjeet (Instructions for the design of a Web site in public administration)
France
Legislation: -
Jurisdiction: -
Relevant documents:
- [French]
Circulaire du 7 octobre 1999 relative aux
sites internet des services et des établissements publics de l'Etat,
1999 (Government circular of 7 October 1999 concerning internet sites
by state public establishments and services)
Additional information:
- Translation of extract from government circular: "People responsible for web site will particularly pay attention to provide access to information to all Internet users, notably people with disabilities, blind users, visually impaired or hearing impaired. They will find on the MTIC site [formerly at http://www.mtic.pm.gouv.fr/standards/accessibilite/] a document on this topic. They can also refer to the level 1 recommendations of the World Wide Web Consortium devoted to accessibility of Web Content which are available at the same address.
Germany
Legislation: [German] Gesetz zur Gleichstellung behinderter Menschen und zur Änderung anderer Gesetze vom 27. April 2002 [PDF file] (Act on Equal Opportunities for Disabled Persons of 27 April 2002)
Responsible Ministry: [German] Bundesministerium für Gesundheit und Soziale Sicherung (BMGS) (Federal Ministry of Health and Social Security [formerly at: http://www.bmgs.bund.de/eng/gra/index.cfm])
Relevant Documents:
Hong Kong
Legislation: -
Responsible Ministry: -
Relevant documents: -
Additional information:
- Hong Kong Special Administrative Region (HKSAR) 2001 Hong Kong Digital 21 Strategy, 2001
- Building a Digitally Inclusive Society, Web Accessibility
India
Legislation: -
Responsible Ministry: -
Relevant documents:
Additional information:
Ireland
Legislation: The Disability Act, 2005 [PDF file]; The Equal Status Act, 2000; The Employment Equality Act, 1998
Responsible Ministry: Department of the Taioseach and Government Information Services
Relevant documents:
- New Connections, March 2002
- Recommended Guidelines for Public Sector Organizations [formerly at http://www.irlgov.ie/taoiseach/publication/webpg/guidelines.htm]
- Programme for Prosperity and Fairness, Feb 2000
Additional information:
- Taioseach Launches New Guidelines for User Friendly Public Sector Web Sites [formerly at http://www.irlgov.ie/taoiseach/press/current/16-11-99.htm]
Israel
Legislation: [Hebrew] חוק שוויון זכויות לאנשים עם מוגבלות, התשנ"ח - 1998 (The Equal Rights for People with Disabilities Law 5758-1998 [DOC File])
Responsible ministry: [Hebrew] נציבות שוויון לאנשים עם מוגבלות (Commission for Equal Rights for sPeople with Disabilities)
Relevant documents:
Italy
Legislation: [Italian] Legge Stanca - "Disposizioni per favorire l'accesso dei soggetti disabili agli strumenti informatici", January 2004 (Provisions to support the access to information technologies for the disabled)
Responsible ministry: -
Relevant documents:
- Directive of the Government of Italy regarding Web Accessibility [formerly at http://www.governo.it/sez_dossier/linee_web/direttiva.html]
Additional information:
- [Italian] Atto Camera 3486: Norme per il diritto di accesso ai servizi e alle risorse telematiche pubbliche e di pubblica utilita' da parte dei cittadini diversamente abili (Chamber of Deputy Act nr. 3486: Norms for the right to access to the services and the resource of public administrations and public utilities for people with disabilities)
Japan
Legislation: -
Responsible Ministry: Ministry of Public Management, Home Affairs, Posts and Telecommunications
Relevant documents:
- e-Japan Priority Policy Program, 2001
- Press release mentioning Web accessibility from Ministry of Post and Telecommunications [formerly at http://www.mpt.go.jp/pressrelease/japanese/tsusin/000523j501.html]
- Press release:
Toward Diffusion of Websites with Excellent Accessibility Verification
experiments for the diffusion of websites with excellent accessibility
for the elderly and people with disabilities
Additional information:
- The Role of Universal Design: Closing the Gap of Digital
Divide in Japan [PDF file]
New Zealand
Legislation: The Human Rights Act 1993; Human Rights Amendment Act 2001
Responsible Ministry: State Services Commission; Government Information System Managers' Forum (GOVIS)
Relevant documents:
Portugal
Legislation: [Portuguese version formerly at http://www.mct.pt/novo/legislacao/despachos/cneinter.htm], 1999 ( Resolution of the Council of Ministers Concerning the Accessibility of Public Administration Web Sites for Citizens with Special Needs)
Responsible Ministry: -
Relevant Documents:
- [Portuguese] Comissão de Assuntos Constitucionais, Direitos, Liberdades e Garantias Petição pela Acessibilidade da Internet Portuguesa, 1999 (Report and Resolution of the Portuguese Parliament concerning the "Petition for the Accessibility of the Portuguese Internet")
- Phase I Accessibility Requirements for Implementation of
Resolution 97/99
Additional information:
- Links to policy documents at Portuguese Ministry of Science
and Technology [Portuguese formerly at http://www.acesso.mct.pt/doc.htm]
- [Portuguese] Proposta de alteração à legislação (Portaria nº. 989/93) - Prescrições mínimas de segurança e saúde respeitantes ao trabalho com equipamentos dotados de visor (Discussion of amendments to Health and Safety (Display Screen Equipment) Regulations law)
Spain
Legislation: [Spanish]
LEY 34/2002, de 11 de julio, de servicios
de la sociedad de la información y de comercio electrónico (LSSICE)
[PDF file], 2002 (LAW 34/2002, of 11 of July, services of the information
society and electronic commerce).
Accessibility addressed in [Spanish] "Quinta. Accesibilidad
para las personas con discapacidad y de edad avanzada a la información
proporcionada por medios electrónicos." ("Fifth. Accessibility for
elderly and disabled persons to information provided by electronic media") on
page 293.
Responsible Ministry: [Spanish] Ministerio de Industria Turismo y Comerico; [Spanish] Comunidades Autónomas, (Regional Governments)
Relevant documents: -
Additional information:
- [Spanish] INFO XXI: La Sociedad de la Información para todos (INFO XXI: Information Society for All) [formerly at http://www.infoxxi.es/]
- [Spanish] Legislación Española sobre Accesibilidad para la Sociedad de la Información (Spanish legislation about Information Society Accessibility)
Switzerland
Legislation: [French] Loi sur l’égalité pour les handicapés; [French] Ordonnance sur l’égalité pour les personnes handicapées
Responsible Ministry: [French] Bureau de l’égalité pour les handicapés (BFEH) (Federal Bureau for the Equality of People with Disabilities FBED)
Relevant documents:
Additional information:
United Kingdom
Legislation:
- The Disability Discrimination Act 1995, Part III Access to Goods and Services
- Special Educational Needs and Disability Act 2001
- The Disability Discrimination Act 1995, Part IV Education
Jurisdiction: -
Relevant Documents:
- Department for Education and Skills, Ministry of Equal Opportunities
- e-Government Unit
- Disability Rights Commission
- Disability Policy Division of the Department for Work and Pensions
Additional information:
- List of Web guidelines related publications
- Disability Rights Commission Formal Investigation report: web accessibility
- PAS (Publicly Available Specification) 78 Guide to Good Practice in Commissioning Accessible Websites
- The New Code of Practice to Part III of this Act [formerly at http://www.drc-gb.org/drc/InformationAndLegislation/Page331a.asp]
- Guidance notes from the Disability Rights Commission regarding The Disability Discrimination Act 1995 - Part IV Education
- DISinHE's (Disability Information Systems in Higher Education) Disability Legislation [formerly at http://www.disinhe.ac.uk/resources/topics/dda/]; questions/answers on Disability Discrimination Act [formerly at http://www.disinhe.ac.uk/resources/topics/dda/dda.asp]; Implications for Higher Education Institutions [formerly at http://www.disinhe.ac.uk/resources/topics/dda/implications.asp]; Disability Legislation and Implications for Higher Education [formerly at www.disinhe.ac.uk/resources/bulletins/bulletin.asp?id=21]
- JISC Senior Management Briefing Paper 15, Disability, Technology and Legislation: New Pressures and New Opportunities for Further and Higher Education Institutions and Staff
- Cabinet Office Press Release on Net Gain for Britain's Public Services [formerly at http://www.cabinet-office.gov.uk/1999/news/991209_services.htm]
United States of America
(USA) Section 255 of the Telecommunications Act
Legislation: Telecommunications Act of 1996
Responsible Ministry: Federal Communications Commission; Access Board
Relevant Documents:
- Access Board's Final Rule on Section 255: Telecommunications Act Accessibility Guidelines
- Report of the TAAC (Telecommunications Access Advisory Committee)
Additional information:
- Access Board's Section 255 FAQ
- FCC's Section 255 Information
(USA) Rehabilitation Act, Section 504
Legislation: Rehabilitation Act, Section 504 (1973)
Responsible Ministry: Department of Justice; Department of Education
Relevant Documents:
- US Department of Education's Requirements For Accessible Electronic and Information Technology Design
Additional information: -
(USA) Rehabilitation Act Amendments of 1998, Section 508
Legislation: Rehabilitation Act, Section 508 (1986, amended 1992, amended 1998)
Jurisdiction: Department of Justice; Access Board; General Services Administration
Relevant Documents:
- General Services Adminstration's Section 508 site on FirstGov
- Section 508
Final Rule
[formerly at http://www.access-board.gov/sec508/508standards.htm]
- Section 508 Proposed Rule: Overview to NPRM and Notice of Proposed Rulemaking text
- EITAAC Final Report (Report delivered to the Access Board by the Electronic and Information Technology Access Advisory Committee).
- Section
508 Federal Acquisition Regulations
- Section 508 Questions and Answers by the Access Board
- Department of Justice Section 508 Home Page (includes self-evaluation information for US federal agencies [formerly at http://www.usdoj.gov/crt/508/508docs.html], and US Attorney General's memorandum to all federal agencies on Section 508 )
- US Department of Education's Requirements for Accessible Software Design
Additional information:
- FCC's discussion of Section 508 [formerly at http://www.fcc.gov/dtf/ab508.html]
- Assistive Technology Act of 1998
- Working space for EITAAC maintained by the Trace Research & Development Center
- WAI comments on Section 508 Notice of Proposed Rulemaking
- Attorney General's speech on Section 508
(USA) Americans with Disabilities Act (ADA)
Legislation: Americans with Disabilities Act (1990)
Responsible Ministry: US Department of Justice, Civil Rights Division
Relevant Documents:
- Hooks vs. OKBridge, No. 99-50891, Brief of the United States as Amicus Curiae in Support of Appellant. Addresses issues including "Whether a company that offers services solely on the internet is subject to the public accommodations provision of Title III of the ADA."
- Opinion issued by the US DOJ in September, 1996 discussing the applicability of ADA Titles II and III to accessibility of the Web.
Additional information:
- Applying the ADA to the Internet: A Web Accessibility Standard
- Hearing on applicability of
ADA to the Internet and Web
- Hearing transcript
- Some summary thoughts about the hearing
- General information about hearing [formerly at http://www.house.gov/judiciary/na020800.htm]
- Witness testimonies [formerly at http://www.house.gov/judiciary/con0209.htm]
- Brewer testimony
- Vanderheiden addition to the record
- DOJ ADA Home Page
- Is Your Site ADA-Compliant -- or a Lawsuit-In-Waiting?
- The Growing Digital Divide in Access for People with Disabilities: Overcoming Barriers to Participation
- " University Settles Suit, Pledges to Improve Access at Campus," from the San Francisco Examiner
- W3C Brief in Regards to Access Now, Inc. v. Southwest Airlines, Co. Case, 2002
Other Countries?
If you are aware of other national legislation or policies relating to Web Accessibility, please send any available URI's to <wai-eo-editors@w3.org>.