Cargo & Freight Agents
Also called:
Dispatcher, Logistics Service Representative, Drop Shipment Clerk, Load Planner
What they do:
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
On the job, you would:
- Negotiate and arrange transport of goods with shipping or freight companies.
- Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
- Advise clients on transportation and payment methods.
Transportation
- movement of people or goods by air, rail, sea, or road
Business
Arts and Humanities
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Basic Skills
- talking to others
- listening to others, not interrupting, and asking good questions
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- bringing people together to solve differences
- understanding people's reactions
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- make general rules or come up with answers from lots of detailed information
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People interested in this work like activities that include
data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Independence
- Dependability
- Integrity
- Cooperation
- Persistence
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You might use software like this on the job:
Spreadsheet software
Mobile location based services software
- Transportation management software
- Web-based dispatch software
Word processing software
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Get started on your career:
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New job opportunities are very likely in the future.
$38,210
per year, on average
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You might like a career in one of these industries:
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