Receptionists & Information Clerks
Also called: Receptionist, Administrative Assistant, Office Manager, Secretary
What they do:
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
On the job, you would:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
Business
Arts and Humanities
Engineering and Technology
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Basic Skills
Social
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Verbal
Attention
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People interested in this work like activities that include
data, detail, and regular routines. They do well at jobs that need:
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You might use software like this on the job: Data base user interface and query software
Electronic mail software
Office suite software
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You might like a career in one of these industries:
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See more details at O*NET OnLine about receptionists and information clerks.