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Consumer Advocate
Ron Burley
— Art Streiber
Ron Burley, who has championed consumer rights since his days as a local TV and CNN correspondent, writes the On Your Side column for AARP The Magazine. A pilot in his spare time, Ron is the author of Unscrewed: The Consumer's Guide to Getting What You Paid For.
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On Your Side
Top 10 Most Common Consumer Complaints
The 7 Things You Should Always Say to Customer Service
Sometimes a few words of praise can resolve your dispute with a company. read
7 Things You Should Never Say to Customer Service
Which words or phrases will make a customer service rep your enemy rather than your ally? read
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