Books Help

Reporting an upside down page

This form is for reporting an upside down page displaying in Google Books. Please include the necessary information below, including the page number of the upside down page, and our team of specialists will work to improve and correct this issue in the near future.

Reporting an incorrect cover on a book

This form is for reporting a book with an incorrect cover. Please include the necessary details below and our team of specialists will work to improve and correct this issue in the near future.

Reporting a book with missing pages

This form is for reporting a book that is missing pages. Please include the necessary details below, including the missing pages you noticed, and our team of specialists will work to improve and correct this issue in the near future.

Reporting pages in the wrong order

This form is for reporting pages out of order in a book. Please include the necessary details below, including the details of pages in question, and our team of specialists will work to improve and correct this issue.

Reporting two books merged together

This form is for reporting a book incorrectly displaying content that is mistakenly merged together. Please include the necessary details below and our team of specialists will work to improve and correct this issue in the near future.

Reporting a book with bad scan quality

This form is for reporting issues with the quality of scans of books in Google Books. Scan quality issues can include streaks, blurry images, obscured pages, or other issues. Please include the necessary details below, and our team of specialists will work to improve and correct this issue in the near future.

Reporting typos or OCR errors in the text of a book

This form is for reporting typos or OCR (optical character recognition) errors in the text of a book. Please include the necessary details below, including the page on which you saw the typos, and description of the incorrect text, and our team of specialists will work to improve and correct this issue in the near future.

Reporting a book displaying a title that doesn't match the content

This form is for reporting a book with content not matching the displayed title and bibliographic information. Please include the necessary information below, including the correct book details we should display, and our team of specialists will work to improve and correct this issue in the near future.

Reporting an error with a book's title

This form is for reporting an error with a book's title. Please include the necessary information below, including the correct book details we should display, and our team of specialists will work to improve and correct this issue in the near future.

Reporting issues with the listed authors or contributors

This form is for reporting errors with the author or contributors listed for a book. Please include the necessary information below, including the names not listed correctly, and our team of specialists will work to improve and correct this issue in the near future.

Reporting an error with a book's Table of Contents

This form is for reporting an issue with the listing or functionality of a books Table of Contents menu. Please include the necessary information below, including the page number of the upside down page, and our team of specialists will work to improve and correct this issue in the near future.

Reporting an error with a book's Review section

This form is for reporting an error with the Reviews section of the About this Book page for a title in Google Books. Please include the necessary information below, including the page number of the upside down page, and our team of specialists will work to improve and correct this issue in the near future.

An error in the References from web pages section

This form is for reporting an error with the Reference section of the About this Book page for a title in Google Books. Please include the necessary information below, and our team of specialists will work to improve and correct this issue in the near future.

Reporting a book listed with an incorrect subject category

This form is for reporting a book listed with the wrong subject category, such as a Travel book listed a Young Adult Fiction. Please include the necessary information below, including the correct subject category, and our team of specialists will work to improve and correct this issue in the near future.

Reporting a book that should be displayed in full view

This form is for reporting a book you believe is in the public domain and should be displayed in full view in Google Books. Please include the necessary details below and our team of specialists will work to improve and correct this issue in the near future.

Report illegal or offensive content

Use this contact form to report inappropriate or illegal content in Google Books and Books on Google Play. We can't guarantee a response, but we will use your feedback to improve our products.

If your complaint is about copyright, please do not fill out this form: instead, please follow the instructions found on our Digital Millennium Copyright Act - Google Books page.

After submitting this form, we will give you an opportunity to request a full refund for your Google eBook. You may also skip this form and Request a Refund immediately.

Digital Millennium Copyright Act - Google Books

It is our policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act (the text of which can be found at the U.S. Copyright Office Web Site, http://www.copyright.gov) and other applicable intellectual property laws. Responses may include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating subscribers. If we remove or disable access in response to such a notice, we will make a good-faith attempt to contact the owner or administrator of the affected site or content so that they may make a counter notification pursuant to sections 512(g)(2) and (3) of that Act. It is our policy to document all notices of alleged infringement on which we act. As with all legal notices, a copy of the notice may be sent to one or more third parties who may make it available to the public.

• Counter notification

YOUR COPYRIGHTED WORK

Identify in detail the copyrighted work that you believe has been infringed upon (for example, "The copyrighted work at issue is the third image that appears on the left side of the page at(http://www.mywebsite.com/gn/shared/12345678910111213141516/test.jpg)" or "The copyrighted work at issue is the "Touch Not This Cat" by Dudley Smith, published by Smith Publishing, ISBN #0123456789 ).

LOCATION OF INFRINGING MATERIAL

Identify the material that you claim is infringing the copyrighted work listed above.

SWORN STATEMENTS

Please note that a copy of each legal notice we receive is sent to a third-party which may publish and/or annotate it. In particular, your letter (with your personal information removed) will be forwarded to Chilling Effects (http://www.chillingeffects.org) for publication. You can see an example of such a publication at http://www.chillingeffects.org/dmca512/notice.cgi?NoticeID=861. A link to your published letter will be displayed in Google's search results in place of the removed content.

SIGNATURE

Please note that we will not process your complaint if it isn't properly filled out or if the complaint is incomplete. If multiple Google products are affected, please note that you must submit a notice for each affected product. Instructions for filing a DMCA notice for each product can be found at http://www.google.com/dmca.html (refer to the sidebar on the left-hand side of the page).

Account Termination

Many Google Services do not have account holders or subscribers. For Services that do, Google will, in appropriate circumstances, terminate repeat infringers. If you believe that an account holder or subscriber is a repeat infringer, please follow the instructions above to contact Google's DMCA agent and provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer.

Please submit the completed form by clicking the submit button.

If you would like to submit your complaint by mail, please provide us with all information requested in the online form and send your notice to one of the following addresses:

Google Inc.
Attn: Google Legal Support, Google Books DMCA Complaints
1600 Amphitheatre Parkway
Mountain View, CA 94043

OR Fax to the written communication to:

(650) 618-8507, Attn: Google Books Support, DMCA