Wireless Consumer Checklist Initiative

The Initiative provides two different guides that offer consumers standardized questions to ask customer representatives when choosing their wireless service and plans.

• FAQ: Guide about a provider’s general service and device offerings  
• Checklist for Choosing Your Service and Device: Helps individuals ask the right questions to get detailed information on available options  

Check Your Wireless Usage

Whether traveling internationally or staying closer to home, many wireless carriers offer shortcuts so you can check voice, data or text message usage on your device 24/7.

• Manage Your Account: Shortcuts
• International Travel: Carrier Tips