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Protecting privacy

AT&T is committed to protecting customers and enforces comprehensive privacy policy.

Consumer Privacy

AT&T takes customer privacy very seriously. Our privacy commitments are fundamental to the way we do business every day. The following applies to everyone who has a relationship with AT&T — including customers and website visitors:

  • We will protect your privacy and keep your personal information safe. We use powerful encryption and other security safeguards to protect customer data.
  • We will not sell your personal information to anyone, for any purpose. Period.
  • We will fully disclose our privacy policy in plain language, and make our policies easily accessible to you.
  • We will notify you of revisions to our privacy policy, in advance. No surprises.
  • You have choices about how AT&T uses your information for marketing purposes. Customers are in control.
  • We're listening. You can send us questions or feedback on our privacy policies.

Our customers told us they wanted clear, easy-to-read information about our privacy commitments and policies. We listened and we made our privacy policies easier to find and easier to read.

In 2010, AT&T updated its privacy policy to better serve its customers. Policy updates clarified and expanded our policies to help our customers better understand our policy. We offered customers an opportunity to review and provide feedback to the new policies before they went into effect.

In February 2010, the Ponemon Institute, an information security research company, named AT&T a Most Trusted Company in Privacy.

Read more information on the AT&T privacy policy.