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Disaster relief

When disaster strikes, AT&T employees assist victims and affected communities through corporate giving and assistance, employee support, volunteerism and network preparedness and response.

AT&T is committed to delivering the highest levels of service, quality and reliability for customers under all circumstances including during natural disasters.

Ensuring Connectivity for Customers

We are committed to delivering the highest levels of service, quality and reliability for customers under all circumstances. That's why we've invested billions of dollars in our networks to prepare for natural disasters. And, that's how we help ensure that customers have continued connectivity to stay informed and in touch with family and friends.

A critical element of our efforts to maximize network reliability is our ability to swiftly respond when disaster strikes. Through AT&T's Network Disaster Recovery (NDR) organization, we bring unmatched resources to help ensure the flow of both wireless and wired communications during times of need, all backed by centralized command and control designed to ensure maximum effectiveness and efficiency.

We've invested more than $600 million in our NDR program which includes a fleet of more than 320 technology and support trailers and specialized equipment that can be quickly deployed anywhere in the world in response to natural or man-made disasters.

We monitor and maintain our networks 24/7 and conduct several readiness drills throughout the year to ensure that our networks and personnel are prepared to respond in a moment's notice. When disaster strikes, AT&T technicians and employees work around the clock to keep the network up and running.