Customer Service

PRODUCT ACTIVATION

• Adobe Activation FAQ
• Activation Help – CS4 and Acrobat 9
• Activation Help – All Other Adobe Versions

SERIAL NUMBER HELP

• Find a product serial number
• Serial number doesn't work

FAQs

• Order and Payment FAQ
• Shipping and Delivery FAQ
• Membership FAQ
• EDU Online store North America FAQ

Order Information

• Check the status of your purchase

Getting the Trial

• Downloading trials
• Download help
• Trial CD/DVD

Expiration and Error Messages with Trial

• Early expiration
• Expiration
• Date change
• Trial will not run on my computer
• Missing serial number

• CS4 Upgrade FAQ
• Upgrade policy
• Adobe post-announce upgrade policy

• End User License Agreements
• End User License Agreement FAQ
• Installation on multiple machines
• Educational requirements
• About network license detection

• Training overview
• Training materials

• Pop-up advertisements
• Download Adobe Flash Player

• Upgrade policy
• Free upgrade policy
• Return policy

• Replacement CDs
• Replacement manuals