Se hai una domanda per noi di Piwik che non ha trovato risposta prima, contattaci scrivendo a hello@piwik.org e noi pubblicheremo la risposta qui in modo da renderla visibile a tutti. Grazie!
New to Piwik
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What is Piwik?
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How is Piwik different to Google Analytics and other web analytics tools?
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How does Piwik work?
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Is there an online demo available?
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Can Piwik manage multiple user accounts?
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How do I track several websites, domains and multiple subdomains in Piwik?
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How do I define and track Goal conversions?
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How do I improve accuracy of visitors' Country detection, and enable Cities and Regions tracking?
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How do I track Ecommerce orders, details of purchased products and abandoned carts on my website?
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How does Piwik ensure Privacy of my Analytics data, and Privacy of my website Visitors?
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How does Piwik track downloads?
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What are Outlinks, Clicks or Unique clicks?
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Does Piwik track visitors without Javascript? Does Piwik track search engine bots or other spider / robots?
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Can I use Piwik and Google Analytics / Yahoo! Analytics / WebTrends etc. at the same time?
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How do I know when new versions are released?
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Where can I get support?
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How much does Piwik cost?
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Is there any Data Limit in Piwik? Is it possible to keep all historical data?
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Does Piwik track visits from Mobile devices (iOS, Android, BlackBerry, Palm Pre, low end mobile phones, etc.)?
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Can I use Piwik and provide analytics Hosting service? What are the requirements for Piwik Hosted as a service?
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Can I rebrand or sell or reuse or re-license or include Piwik in my product, company, or website?
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Does Piwik work on high traffic websites? What is the performance like with millions of pages views per month?
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Can I customize the Piwik logo in the reports, emails and login screen?
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Can I get the data from the Piwik API web services and publish, reuse, process this data in a non GPL software?
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Does Piwik work in a load balanced environment? How do I setup Piwik for high scale tracking?
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Where does the name Piwik come from?
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How do I pronounce Piwik?
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Who is the team behind Piwik?
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Where do I find Video Tutorials teaching how to use Piwik?
Installation
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How do I install Piwik?
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What are the requirements for installing Piwik?
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Is there a Video that explains how to Install Piwik?
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Can I use a database other than MySQL, like Postgresql, SQLite, Oracle?
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Do I need to create a MySQL database?
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How do I find out which version of PHP I have?
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My Web host supports PHP4 by default. How can I enable PHP5?
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Do I need to use PHP on my websites to use Piwik?
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Is Piwik compatible with Nginx?
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Is Piwik available as one click installation in cPanel, Softaculous, SimpleScripts, Webmin or other tools?
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Is Piwik compatible with Windows, IIS or Apache, or Microsoft Web Platform Installer?
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How do I configure Piwik when the server is installed behind a proxy?
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How do I specify to use Mysql on a custom port or to connect Mysql over a socket?
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How can I reinstall Piwik? Can I keep the existing data?
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I want to migrate Piwik and move it to a new domain or a new subdomain URL, with the same MySQL server. How should I proceed?
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How can I move Piwik from one server to another, also migrating the data from one mysql server to another?
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How do I use the database to store session files, instead of storing sessions in files?
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How do I uninstall Piwik?
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How do I backup Piwik data and files?
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How do I enable unicode characters (Japanese, Chinese, Russian, Hebrew, Arabic, etc.) in graphs in PDF/HTML reports and Piwik Mobile graphs?
Update
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What version of Piwik do I have?
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What should I do when I want to update Piwik to the latest version?
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How do I backup my MySQL database?
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How do I restore my MySQL database?
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How do I enable Maintenance mode (to display a maintenance message in Piwik, and disable tracking) prior to updates?
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What should I do when the upgrade failed with "Syntax error or access violation: 1142 INDEX command denied to user"
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After the update, I get sql errors, I would like to try the update again. How do I force Piwik to re-upgrade the database from a past version?
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I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions?
How to
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How do I make Piwik faster?
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How do I import Google Analytics data in Piwik?
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How do I White Label Piwik, to change the Logo, the Colors, add custom widgets, etc.
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How do I exclude traffic from an IP or a range of IP addresses?
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How do I exclude URL query parameters from the URLs tracked, and from Pages reports?
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How do I set the time zone for my reports?
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How do I specify the currency used in the Goals revenue reports?
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How do I specify which websites to load by default in Piwik?
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How to specify the date used by default in Piwik reports?
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How do I control the categories tree structure in the Page URLs and Page titles reports?
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After the top 500 or top 1000 rows, Piwik automatically groups pages, keywords, websites, etc. under the label "Others"; How can I force Piwik to not limit the data?
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How do I force the reports to be re-processed from the logs?
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How do I force Piwik to use SSL (https) for improved security?
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How to track error pages (404 pages) in Piwik? Which URLs are 404 and which referers lead to these pages?
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How do I track visits on my intranet?
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How do I automatically login my users in Piwik when they go from my CMS to Piwik?
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How do I enable users to login into Piwik inside an iframe?
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How do I delete all statistics for a given website, or for all websites?
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How do I set some of my website directories or pages to not be tracked?
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How do I get reports for a custom date range?
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How do I change the default email address "From:" in PDF reports emails?
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How do I send Piwik emails using Gmail SMTP server?
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On a Windows server using IIS, the pages "Default.aspx" and "default.aspx" are tracked as different pages, but they are the same. How do I force Piwik to record them as the same page?
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How do I track my RSS/Atom feed subscribers?
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How do I momentarily disable Piwik User Interface and/or Piwik visitor Tracking?
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How do I enable "Unique Visitors" metric for Yearly reports and for Custom Date Ranges?
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How do I setup Piwik to track multiple websites without revealing the Piwik server URL footprint which appears in the Javascript code in all websites?
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How do I enable third party tracking cookies, as well as the existing first party cookies?
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How do I customize the Piwik Campaign parameters pk_campaign and pk_kwd?
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How do I configure outgoing (forward) proxy in Piwik (eg. squid)?
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How do I exclude / ignore my traffic from Piwik?
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I forgot my password or username, how do I reset my password?
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How do I find the visitor IP Addresses?
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How do I select IP addresses or Visitor ID directly from the database?
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How do I record tracking data in the past, and tell Piwik to re-process the past reports?
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How do I get the GeoIP databases to improve accuracy of Country detection, and detect visitors' Cities and Regions?
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How do I install the GeoIP Geo location PECL extension?
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How do I install the GeoIP module for Apache for accurate Geo location data?
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How do I install the GeoIP module for Nginx?
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How do I apply accurate geolocation to old visits, after updating to Piwik 1.9?
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How do I get company and ISP information using GeoIP databases?
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How do I make "Transitions" feature work faster on high traffic websites?
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How do I see the pages that most visitors landed on? How do I access the top pages people use before leaving the websites?
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How do I tell Piwik to track Unique Visitors based on the Visitor ID cookie, instead of using IP Address?
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How do I enable tracking for visitors without Javascript?
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How do I take notes of particular events influencing my traffic?
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How do I get the Visitor Geo Location data from the Visitor IP?
Plugins
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List of Piwik plugins
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How do I install a new plugin?
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How can I build a Piwik plugin?
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How do I report a bug in a plugin?
General
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Are Piwik reports in real time?
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How is a 'unique visitor' counted in Piwik?
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How is a 'visit' defined in Piwik?
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What is an 'Entry page'?
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What is an 'Exit Page'?
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What is the 'super user' in Piwik?
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What is the 'admin' permission in Piwik?
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What is the 'view' permission in Piwik?
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What is the token_auth and where can I find this token to use in the API calls?
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Can I install Piwik on one server and track visits on websites that are hosted on other servers?
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How long does the Piwik archiving process take for high traffic websites - or hundreds of websites?
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Is the Piwik Javascript Tracking Code XHTML 1.0 compatible?
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Why are there sometimes 0 visits, but some conversions recorded, for example for a Keyword, a Website or a Custom Variable?
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Piwik attributes conversions to the last seen referrer by default. How do I credit conversions to the first referrer instead?
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A search engine is counted as a website referer. How can I add the search engine to Piwik?
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What is "page title not defined" in the Page titles report?
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What is "page url not defined" in the Pages report?
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In the Providers report, what does "IP" mean?
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What does "Keyword not defined" mean in the Referers > Search Engines keywords report?
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Can I help translate Piwik into my native language, or improve the existing translation?
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Does the Piwik Tracking tag work on https (SSL) pages?
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Does Piwik support Google Analytics campaign parameters (utm_campaign, utm_medium, utm_source, utm_term)?
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What is a Product SKU in the Ecommerce Analytics report?
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When I enable "Purge old logs" in the Privacy settings, how do I make sure that no historical data is lost?
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How many Custom Variables can I set to visitors and/or page views?
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How can I become an official Piwik Consultant?
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Privacy policy: How do I update my privacy policy to explain Piwik Analytics?
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What are the cookies created by Piwik?
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How do I disable all cookies for a visitor?
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When cookies are disabled by a visitor, how does it impact Piwik reports accuracy?
Troubleshooting
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Piwik doesn't track any visits and pages, and shows "There is no data for this report" in all reports.
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Visits from search engines or campaigns are not recorded, Piwik shows "There is no data for this report" for all Referrers reports.
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Piwik doesn't track Downloads and Outlinks on my website.
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Piwik doesn't detect accurately the Country and/or Continent of my visitors.
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Piwik is slow! It takes a long time to load widgets, reports and pages.
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Statistics from Piwik and my other web analytics tool (log analyzer, webalizer or javascript based) are different, why?
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After I updated Piwik, it stopped working (blank page, widgets not loading, error message, etc.). How can I fix this?
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The graphs (pie chart, bar chart, evolution graph) are not showing in my Piwik.
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The sparklines (small graphs like ) are not showing in my Piwik.
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Piwik reporting UI doesn't have any css style or, the menu text appears on a white background. How to fix this display problem?
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When tracking visits on an intranet website, Piwik assigns all page views to a few visitors who have very high page views count. How to fix it?
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The World map is not showing in my Piwik.
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The Piwik Javascript code shows a red cross (on IE) or a broken image icon instead of the 1*1 transparent Pixel, what is the issue?
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How do I configure Piwik when mod_security is enabled?
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Only one or a small number of days/months/date ranges are showing 0 zero visits, but other periods are working as expected.
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The numbers from Transitions don't match other numbers shown in Piwik. Why?
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How do I delete historical Piwik data? (purge old logs and/or old processed reports)
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I would like to import an existing Users database (login, password, emails) in Piwik, but the usernames and passwords are more permissive than what Piwik allows. How do I disable the checks on the Logins & Passwords?
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Piwik doesn't show me when new updates are available, and the SEO plugin doesn't work.
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"Segmentation fault Error". Piwik reporting or via cron crashes with Segmentation Fault error. What to do?
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I get the error message: "Fatal error: require_once() [function.require]: Failed opening required XYZ in /path/piwik/XYZ.php on line X". How can I get Piwik to work?
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What should I do when I get the error message: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11)
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I get the error "Warning: gzuncompress() [function.gzuncompress]: data error" when looking at my Piwik reports.
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Emails sent from Piwik use the email address @defaultHostnameIfEmpty.example.org, how do I specify my domain name instead?
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Piwik reports this error and fails: "Fatal error: Allowed memory size of X bytes exhausted (tried to allocate X bytes)". What should I do?
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Piwik reports this error and doesn't continue: "Fatal error: Maximum execution time of 30 seconds exceeded in ..."
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Graphs in PDF/HTML reports and/or Piwik Mobile do not display characters correctly in my language (display squares instead).
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When I use http with force_ssl_login=1 or force_ssl=1, I get "Too many redirects". Also when I use https, CSV/PDF reports and graphs don't work.
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Why am I getting a warning about an untrusted hostname?
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When included in an IFrame, Piwik reports do not load. How do I allow Piwik reports to load from within an iframe?
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I'm a developer, how do I enable logging (and / or SQL profiling) in Piwik?
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Widgets don't load. I get the error message: "Fatal error: Class '...' not found in ... What's wrong?
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How do I fix the error 'Unable to find the wrapper "https" - did you forget to enable it when you configured PHP?'
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How do I disable the OPTIMIZE queries which take too long on my server?
Piwik and OpenX
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What is OpenX?
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What is the link between Piwik and OpenX?
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What does the OpenX ad server do?
Piwik and phpMyVisites
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What is Piwik?
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How is Piwik different to phpMyVisites?
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What is going to happen to phpMyVisites?