Baltimore City Services Directory
If you're not sure which agency to call for assistance - contact the City's One Call Center by dialing 311 or (443) 263-2220. The Municipal Telephone Exchange is responsible for the Baltimore City Government’s communications systems, including the operation of the CENTREX '396' , '545' network. For Information call (410) 396-3100.
Service Numbers
Children and Youth Services
Service |
Phone Number |
BrightSTARTS workshops for Children |
(410) 396-4575 |
To receive health services at Healthy Teens Young Adults Center |
(410) 396-0353 |
To locate employment preparation programs for schools dropouts (Youth Opportunities) |
(410) 396-JOBS |
To become involved in City's Youth Council |
(410) 396-5411 |
To find summer jobs and career preparation programs for in-school youth (CommonWealth) |
(410) 396-JOBS |
To find out about arts and cultural activities for children |
(410) 396-4575
TTY or voice |
Daycare |
(410) 396-7470 |
Head Start |
(410) 396-7415 |
To receive a Cultural Resource Guide |
(410) 396-4575
TTY or voice |
Education
Service |
Phone Number |
Enoch Pratt Free Library, Baltimore's Public Library |
(410) 396-5430 |
To contact the School Superintendent |
(410) 396-8803 |
To find out about school closings, holiday schedule |
(410) 396-8577 or
(410) 783-1800
Ext. 6912 |
To receive a Cultural Resource Guide |
(410) 396-4575
TTY or voice |
The Ripken Learning Center |
(410) 752-3595 |
To find out about adult literacy or pre-employment training program |
(410) 576-7323 |
Emergency
Service |
Phone Number |
The RUMOR CONTROL number is to obtain factual information on emergency situations. |
(410) 396-1188 |
To receive assistance from medical, fire or Police personnel for an immediate life threatening situation |
911 |
To report Child Abuse/Neglect |
(410) 361-2235 |
Domestic Violence Resources, Links, and Information |
|
Homeless and seeking temporary shelter |
(410) 361-4677
24 hr:
(800) 81-shelter |
Gas Leak |
(410) 685-0123 |
First Call for Help |
(410) 685-0525 |
Poison Control Center |
(800) 222-1222 |
Public Assistance |
(410) 361-4600 |
Sexual Assault Hotline |
(410) 828-6390 |
Domestic Violence Hotline |
(410) 889-7884 |
Clogged Storm Drains, flooding, open fire hydrant, water service or sewer complaints and other water related matters (24 hrs.) NOTE: Baltimore County residents should call (410) 396-5352. |
311 |
Crisis Centers: East: |
(410) 396-4433 |
West: |
(410) 396-0260 |
Food Assistance |
(410) 396-6606 |
Weather-related (ALL) |
(410) 545-NEED |
Snow Removal |
311 |
Health
Service |
Phone Number |
AIDS - Information |
(410) 945-AIDS |
To get information on drug treatment |
(410) 637-1900 |
To test your child for free for lead |
(443) 984-2480 |
To find out where and when free Immunizations for children are given |
(410) 396-4454 |
To report School health complaints (asbestos, bad water, head lice, lead, mold, or pests) |
311 |
To report environmental health complaints (workplace or residential conditions, hazardous waste, sewage, or water quality) |
311 |
To report a complaint about a food facility or food-borne illness |
311 |
To receive referral for mental health problems |
(410) 837-2647 |
To obtain medical information on lead poisoning |
(443) 984-2480 |
To obtain information on lead abatement |
(410) 396-4530 |
To obtain information on other health services |
(410) 396-4398 |
Rat Rub Out |
311 |
Tobacco Control Hotline (to report violations of minors' access laws) |
(410) 361-9766 |
Legal Information
Service |
Phone Number |
Marriage License Department |
(410) 333-3780 |
Consumer Protection |
(410) 528-8662 |
Legal Aid Bureau Inc. (non-governmental, non-profit) |
(410) 951-7777 |
Parole and Probation |
(410) 585-3500 |
TTY |
(800) 735-2258 |
Office of the Inspector General |
(800) 417-0430 |
Lawyer Referral and Information Association |
(410) 539-3112 |
Parks and Recreation Services
Service |
Phone Number |
To obtain a listing of Recreation Services |
(410) 396-7000 |
For other information regarding Recreation and Parks Service |
(410) 396-7459 |
Forestry |
311 |
Park Maintenance |
311 |
Senior Citizen Services
Service |
Phone Number |
To participate in volunteer activities |
(410) 396-4932 |
To obtain a senior companion for frail elderly |
(410) 396-5247 |
To become a senior aide |
(410) 396-4486 |
To report abuse of a senior citizen |
(410) 361-5000 |
To report complaints about nursing home care |
(410) 396-3144 |
TaxiCard program |
(410) 664-1123 |
Housing for seniors |
(410) 396-3225 |
To learn of other services for seniors |
(410) 396-2273 |
Additional Senior Services |
|
Utilities
Service |
Phone Number |
Look up Water Bill Information |
|
To obtain information about gas and electric bills |
(410) 685-0123 |
To request energy assistance |
(410) 396-5555 |
To obtain information about weatherization |
(410) 396-6046 |
Visitor Information
Service |
Phone Number |
Visit Baltimore |
(410) 837-INFO |
Dockmaster: visiting by water & security restrictions |
(410) 396-3174 |
This page contains links to files which may require additional software to view. You may download free viewers below.