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Thursday, February 18, 2010

Dallas restaurants grapple with foodie photo-taking brigade

Most likey, some do not.

Have you met the hot new dining companion showing up at Dallas-area restaurants and foodie events? He's a little guy named Canon. He doesn't eat much but he's a bit of a voyeur. Some restaurants don't mind; others kick him out.

Photo being taken at scallops tasting
Photo being taken at scallops tasting

Whether it's a scallops tasting at a North Dallas fish restaurant or a clubby food dinner at a Denton sushi house, you'll find Canon and his friends Nikon and Fuji clicking away, as bloggers and hobbyist diners go about documenting their dinner.

Previously, cameras turned up in restaurants for birthday parties and celebrations. Now they're used by diners who want to share the details of their dinner among friends or online.

Most restaurants tolerate it, as long as it doesn't affect other diners. But some places, such as Snappy Salads at Preston and Forest, enforce a strict ban, usually out of fear that a competitor is stealing their recipes or ideas.

"The owner doesn't allow pictures to be taken, no," says Snappy Salads staffer Cynthia Schobert. "I had a guy just recently, I noticed a flash -- he was trying to take a picture of our line. He was taking pictures of the restaurant. If we notice somebody taking photos, we ask them not to. We feel that our concept is unique."

Cowboy Chow is another place with a no-photos policy.

"If it's someone having dinner with friends or at a party, we don't disturb them, but not just someone sitting there taking photos of the place," said an employee at the Deep Ellum branch.

Salum owner Abraham Salum says it doesn't usually bother him, but he did have one recent occasion where he had to intervene.

"It was a party of 20 and they were snapping away with a flash, and some of the other guests were like, 'Can you tell them to stop?' I stepped in because other people were bothered by it. It's the same thing as when someone gets noisy in a restaurant. It's a delicate thing but at some point you have to tell them."

At TruFire Kitchen, they once had a guest who began videotaping the interior of the restaurant.

"Pictures are not a problem if they're taking pictures of themselves, but not of the restaurant," says TruFire's Omar Adame. "The guy was walking around trying to take video and pictures, all of the restaurant. We had no idea who it was. We asked him gently to stop. You want to provide good service, but taking pictures of the kitchen makes you suspicious."

Brad Murano, who takes photos for his The Brad's Adventures in Food blog, notes that cameras are especially verboten in chain restaurants.

"They're told not to allow it, it's espionage," he says. "The only time I ever had a problem, I wrote about it last year, was at Cowboy Chow, when the manager just really got upset. Generally, I don't like doing it, and flashes are absolutely no way."

Frozen-yogurt places are especially resistant. At Tutti Frutti in Richardson, I once started to photograph the mural on the wall and the counter guy came around from behind the counter and shouted, "My business! My business!" until I left.

Which, says Julie Machal-Fulks, a lawyer with Scott & Scott who specializes in intellectual property, he has every right to do.

"The mural is protectable," she says. "And I think that, even if it weren't, a restaurant could establish a policy much like restaurants have policies against cellphone usage. It's perfectly acceptable to say, 'We don't allow cellphone usage,' as long as they're not applying it in a discriminatory manner."

If something has a copyright, you can't take a picture of it without permission. But can a plate of food be copyrightable?

"The requirement is that it has to be in a sufficiently permanent or stable state, and I would argue that food is not," she says. "You can protect a photograph, or an architectural drawing, or a book, because they're sufficiently established in the medium where it won’t change. A plate of food? I’m not sure that would be sufficiently stable. The fact that you bought it does help. The fact that it's in their establishment would weigh against you."

Serious Eats offers tips on how to do it politely, summed up as, "Don't use flash, don't move around the table too much, and don't take so many photos that the dish's temperature drastically changes by the time you get to eat it."

Murano's day job as a professional cinematographer gives him a heightened awareness of camera gear.

"I use a camera that’s extremely small and low-light sensitive so I can get decent pictures without bothering anybody," he says. "Everyone's got an iPhone. I know chefs that do it. If you look at [Stephan Pyles chef] Matt McCallister's Facebook page, he was just in Spain with Stephan Pyles doing the Madrid thing and he posted everything he ate on Facebook. It's a fun thing. People are passionate about food. The danger for a restaurant comes in when you take a photo that comes out poorly and the dish isn't fully portrayed."

Go Fish chef Tiffany Derby takes it as a compliment.

"If people come in and see something so pretty to them that they'll take a picture, I'm excited that they like it," she says. "I don't think of it as an invasion. There is nothing new under the sun."

Second Floor chef J Chastain has not only seen the occasional camera, he's received calls from food bloggers who'll take photos and write a review in exchange for a free meal.

"We've had a couple of food bloggers call the restaurant, and say that if we give them a free meal, they'll blog about us on their website," he says. "We've done it for a couple of them. I won't say who. It's PR, in one form or fashion. You're basically paying for a PR ad."

Aurora co-owner Celeste Samuel says the sight of the occasional diner, "sitting there with their little iPhone, some even taking notes, it can make you a little bit nervous. On the other hand, it is PR. If someone is putting something out there about you, it’s only going to help."



  • Staff
  • Verified User
  • Anonymous

Billusa99, says:

The review of Watel’s World Piece Cafe is a classic example of 'lousy pictures, leave the camera at home, please."

Anonymous

1 day ago
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OEsophagus, says:

Restaurants with vestigial policies against cameras are just old school. Photos and video are pervasive today. Really, is there anybody who doesn't know what the inside of a McDonald's looks like?

The disturbing thing is "bloggers" who demand free food—and restauranteurs who aren't aware that giving leeches freebies hurts the industry. They should all be outed.

Anonymous

1 day ago
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OEsophagus, says:

Also: "heightened awareness of camera gear?"

IT'S A CAMERA! IT'S REALLY A CAMERA!! A TANGIBLE, FUNCTIONING, EXISTENTIAL CAMERA!!!

Anonymous

1 day ago
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Steven Doyle, says:

Asking for anything free in kind is absolutely insane. What is more insane is a restaurateur complying. I have been offered free things, including (harmlessly I can assure) white and black truffles. I would have loved to grab, but it just isn't kosher.

I recently spoke to a long time restaurant owner that told me how he 'bought' a cover story for 600 bucks in the 60's. I was floored.

I feel horribly uncomfortable bringing a camera to dine. However, there I am. I have even taken pics of my snack during intermission at the Winspear. (Tiny horrible sandwiches catered by Puck.)

Never use the flash. Besides being intrusive, it makes for a rotten photo.

Brad's photos are amazing The best in Dallas, to be sure.

Verified

23 hours, 22 minutes ago
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luniz, says:

wow where is the review of Second Floor that was paid for? Any guesses? Who has the legitimacy to make such a demand?

Anonymous

23 hours, 12 minutes ago
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Teresa Gubbins, says:

btw, i accidentally left out a big ol' quote from crack lawyer Julie Machal-Fulks which has now been re-inserted. it adds some important beef! must re-read!

Staff

21 hours, 34 minutes ago
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QuestforBurgers, says:

I'll take a camera phone and take a few pictures of the burgers i am eating but I don't want to be intrusive. I would like to have better pictures but I feel funny taking a better camera with me.

Anonymous

21 hours, 31 minutes ago
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Worzel_Gummidge, says:

Canon is a flasher.

Anonymous

20 hours, 41 minutes ago
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air, says:

Flash usually ruins food pictures from my experience, especially when it bounces off the plate. Certainly no need to set a big budget for photography though because some point and shoot cameras can perform pretty well under low lighting.

If I remember correctly didn't someone else mention food blog ethics recently ;D

Anonymous

20 hours, 37 minutes ago
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James Scott, says:

Great story TG...I've found the majority of establishments don't mind taking pics of the food if you ask ahead of time - but sometimes you're caught in a spontaneous moment when you feel you just have to take a pic, no matter what cost!

The only time I've been called-out was indeed in a fast-food restaurant (although I've been to other fast-food restaurants and taken pics without issue).

Verified

20 hours, 32 minutes ago
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egordon75208, says:

I've taken tons of food photos over the last 5years - everywhere from Asian hole-in-the-walls to Aurora and Salum. Never had a problem or a question. Of course, I do try to be discreet and I never use a flash.

Anonymous

20 hours, 3 minutes ago
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hellofromfw, says:

Great story. Sometimes I take photos of new places - and their dishes -to show off to my Facebook friends that I went to some new restaurant. I also take pictures of the waitresses at Jake's - but that's for a different web site! :)

Anonymous

18 hours, 47 minutes ago
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Clay213, says:

LMFAO @ people taking pictures of their food. Y'all fat.

Anonymous

18 hours, 4 minutes ago
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leicaphile, says:

Clay, surely you can't be serious. Yes, everyone who takes pictures of their food are morbidly obese. sigh It can certainly be helpful for the prospective diner to establish a reasonable idea of what to expect from a restaurant. As long as it's not obtrusive or disturbing to those around, I don't see any problem. I agree that food on a plate is not set in concrete (thankfully) and is therefore a veritable moving target as far as IP laws are concerned. I am a professional editorial/documentary photographer in NYC that dabbles in street photography as well which is simultaneously a legal grey area and an interesting social experiment. I am not in the habit of taking pictures of the dishes that end up before me but I don't see any reason why it should be banned altogether as long as the diner is respectful of the owner(s), staff and patrons and is able to get a pic quickly and inconspicuously and ultimately enjoy their food. That is, after all, what we're there to do, are we not? Good point made to get your damn pics and get to eating before it gets cold or wilts. A good photog should be able to get a keeper within one or two shots (this is the bane of the digital camera and why I mainly shoot film but that's another story). On the other hand I also don't see any reason why a given establishment should not be able to create a no-photo policy. If it was in place, I would respect it. Ideally, patrons would know that use of flash and excessive picture-taking is as unwelcome as an undercooked pufferfish liver and staff would know when and how to ask a patron to stop. Is this too much to ask?

Anonymous

15 hours, 46 minutes ago
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barrykooda, says:

I'm an avid food foto taker. I share 'em on Facebook and have been told that the photos have helped restaurants business. I only publish the ones I really enjoy and all the restaurants seem cool with it. http://www.facebook.com/profile.php?v...

Anonymous

13 hours, 6 minutes ago
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dgonzalez201, says:

Nice pickup of this story by Nations Restaurant News in their AM Newsletter. Congrats, Teresa. (I'd already read the story yesterday, but IJS)

Anonymous

1 hour, 1 minute ago
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Teresa Gubbins, says:

thanks for the heads-up, dgonzalez201 - excited!

Staff

57 minutes ago
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DC, says:

The author of this piece cleverly chose not to state the obvious: taking pictures of your food in a restaurant is rather rude. I understand for the professionals, it's part of the job, but for the foodie-blogger it says to everyone in the restaurant "look at me, I'm important, I really am!" Besides, are you really enjoying your meal when snapping shots of your soup?

Anonymous

13 minutes ago
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What do you think?

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