Online Ad questions

For all your Online Ad questions, please call 1-877-223-7355 or send us an e-mail.

If you need assistance with website registration or a classified ad you placed online, we'll respond between our normal business hours of 9 am - 6:30 pm Eastern time (6 am - 3:30 pm Pacific), Monday - Friday (excluding holidays).

Addresses

  • Mailing: P.O. Box 1870, Fort Worth, TX 76101
  • Physical: 400 W. Seventh St., Fort Worth, TX 76102
  • Northeast office: 3201 Airport Freeway, Suite 108, Bedford, TX 76021
  • Printing Plant: 685 John B Sias Parkway, Fort Worth, TX 76134

How to reach us

  • Subscription and delivery service: 800-776-7827 (STAR) or click here
  • Vacation stop/starts: 800-776-7827 (STAR) or click here
  • Purchase back issues: 817-390-7901
  • Web site feedback: Email
  • Fort Worth office: 817-390-7761
  • Northeast office: 817-685-3800
  • Newspapers in Education: 817-215-2230 or click here
  • News tips: 817-390-7411 or Email
  • Sports: 817-390-7760 or Email
  • Business: Email
  • Life and Arts: 817-390-7828

Advertising sales

  • Online: 817-390-7811 or Email
  • Retail: 817-390-7863 or Email
  • Help with Classified Online problems or questions: 817-390-7917 or Email Debi Morris
  • Classified Advertising
  • Private Party (sell your car, house, general merchandise, etc.): 817-332-3333 or Email Carla Crow
  • Real Estate (brokers or builders): 817-390-7363 or Email Janet Quinn
  • Recruitment (help wanted) 817-390-7363 or Email Janet Quinn
  • Automotive (auto, boat, motorcycle and RV dealers) 817-390-7590 or Email Justin Mourning
  • Outside of Tarrant County: 800-222-3978

Executive staff

  • President/Publisher: Gary Wortel 817-390-7454 or Email
  • Senior VP/Executive Editor: Jim Witt 817-390-7704 or Email
  • Senior VP/Operations: Chet Wakefield 817-390-7399 or Email
  • Senior VP/Advertising: Mike Winter 817-390-7768 or Email
  • VP/Circulation and Distribution: Dolan Stidom 817-215-2204 or Email
  • VP/Online: Craig Diebel 817-390-7877 or Email
  • VP/Online, Deputy Executive Editor: Ellen Alfano 817-390-7093, Email
  • VP/Chief Financial Officer: Roger Provost 817-390-7185, Email
  • VP/Human Resources: Darla Ruiz 817-390-7887 or Email

Newsroom editors

  • Managing Editor/News: Lois Norder 817-390-7209 or Email
  • Managing Editor/Sports and Features: Celeste Williams 817-390-7697 or Email
  • Deputy Managing Editor/Multimedia: Kathy Vetter 817-390-7380 or Email
  • Editorial Director Jill "J.R." Labbe 817-390-7599 or Email
  • Assistant Managing Editor/Innovation and Product Development: Cody Bailey 817-390-7001 or Email
  • Assistant Managing Editor/Politics and Government: John Gravois 817-390-7734 or Email
  • Assistant Managing Editor/News: Steve Kaskovich 817-390-7773 or Email
  • Assistant Managing Editor/Online: Tom Leferink 817-390-7843 or Email
  • Assistant Managing Editor/DFW.com: Rick Press 817-390-7701 or Email
  • Metro Editor: Lee Williams 817-390-7840 or Email
  • Night Metro Editor: Ann Thompson 817-390-7690 or Email
  • Breaking News Editor: Lance Murray 817-390-7541 or Email
  • Business Editor: Jim Fuquay 817-390-7552 or Email
  • Assistant Managing Editor/Features: Catherine Mallette 817-390-7828 or Email
  • Assistant Features Editor: Stephanie Allmon 817-390-7852 or Email
  • Assistant Features Editor: Pete Alfano 817-390-7985 or Email
  • Sports Editor: Joe Garza 817-390-7241 or Email
  • Deputy Sports Editor: David Humphrey 817-390-7162 or Email
  • Deputy Sports Editor: Tom Johanningmeier 817-390-7383 or Email

Remember newsprint? Get it here


Subscribe to the Star-Telegram

Welcome to the Star-Telegram's home delivery and customer service web pages.

The following pages are hosted on our secure web server and will allow you to start a new subscription, renew or make payments on your existing subscription, and request a vacation stop and re-start. You can also submit comments or questions about your home delivery subscription to our customer service department.

If you would like to speak to a customer service representative, please call 817-DELIVER (335-4837).

Advertising in Fort Worth couldn't be easier

Reach the Dallas-Fort Worth community with advertising in the Fort Worth Star-Telegram.
The Star-Telegram is part of McClatchy Company, the second largest newspaper company in the U.S. To learn more about Star-Telegram Media Services and our DFW Online Network (in partnership with Yahoo!) please our Media Kit.
To place a Classified Ad, please call us at (817) 332-3333 or visit our self service page.

Buy advertising

Advertise in print

Place a classified ad

Key contacts

  • Display, Retail Ads: Don Burk 817-390-7863 or Email
  • National Ads, Travel: Gary Cruse 817-390-7150 or Email
  • Inserts, Coupons, Database/Direct Marketing: Don Burk 817-390-7863 or Email
  • Help Wanted, Recruitment: Kathy Cramb 817-390-7168 or Email
  • Real Estate, Listings, Apartments: Janet Quinn 817-390-7363 or Email
  • Automotive Ads - From Dealers: Justin Mourning 817-390-7590 or Email
  • Problems with a classified ad: Richard Elizondo 817-390-7534 or Email
Buy advertising

Advertise online with DFW Online Network

For more information or rates for online advertising call your Star-Telegram account executive or call 817-390-7811, or email us with questions.

Key contacts

  • Online Manager: Sheree Brockway 817-390-7811 or Email

Online Ad questions

For all your Online Ad questions, please call 1-877-223-7355 or send us an e-mail.

If you need assistance with a classified ad you placed online, we'll respond between our normal business hours of 9 am - 6:30 pm Eastern time (6 am - 3:30 pm Pacific), Monday - Friday (excluding holidays).

NOTICE: The Fort Worth Star-Telegram editorial content (images, text, sound and video) is copyright protected whether in print or on the website. We offer no gratis copyright permission to use our content in other print publications, on other websites or for use in other media.

Because of the large volume of requests, we do not take phone calls at this time.

 Licensing:
Submit your request online via our online licensing form.

Questions about licensing policies and procedures?
Visit out Licensing FAQ

Keepsake prints for your home or office:
Order photo reprints or purchase full-color page prints here.

Contact us via mail or email at:
The Fort Worth Star-Telegram
Attention Editorial Permissions
P.O. Box 1870
Fort Worth, TX 76101
Email: licensing@star-telegram.com