Let’s setup your new email system.

It’s simple as 1-2-3

After the changeover, click on this link to login and enter your email address and password: http://americansamoa.gov/webmail  When your browser opens you will be asked for a user name and password.  Enter your complete email address in the username field like this: emailname@americansamoa.gov. 

1. Enter your email address and temporary password.  Your password will be sent by email prior to the changeover.  You can use Copy and Paste if you wish.
2. Change your password by clicking on the “Change Password” link at the lower left of the webmail entry page.  Changing your password insures that only you will be able to see your email.
3. Click on any of the three webmail clients and look around.  We recommend RoundCube webmail client. Now you are ready to use your webmail system.  You don’t need to go any further with this document.

Click here for more detailed instructions.

Setup Outlook or Outlook Express (optional but recommended)
It is highly recommended that you use Outlook for managing your email.  Once you have Outlook or Outlook Express setup, you will never need to go out to the web to find your email.  Outlook will do all the work for you.  Another advantage will be that you will have all of your email resident on your computer, not out there in space. 

We are going to make setup very simple by showing two short video presentations.  Select the one that is right for you.  In these demonstrations replace “demo” with your email address and “demo-domain” with americansamoa.gov.
Setting up Outlook Express
Setting up Outlook 2007

Below are images of the actual Outlook setup pages.  Replace “user” with your email address and enter your password.  Then click on “More Settions” , then “Advanced” and change 25 to 26.  That’s all.

More detailed instructions to be added to the first setup section above.

Login Instructions:

Note:
If the login fails, you will be given another chance.  Check carefully to be sure you entered your complete email address like this (emailname@americansamoa.gov).  Check to be sure you have entered your password correctly.  Remember you must use the correct case (upper or lower case).  If you used copy/paste be sure you did not include any blank spaces before or after the text.

Change password
Click on “Change Password” in the webmail entry page and enter a password you can remember but one that is strong enough to keep your email private.  You can use the “Generate Password” feature to help achieve a strong password. 

Select a Webmail Client
We recommend RoundCube for simplicity with full features.  Here is a video that shows the basics of viewing an email in RoundCube.  Other videos are available, just ask. 

If you cannot complete these tasks, email me with a complete description of the problem.