Securing America Against the Threat of Cyber Attack

Earlier today, I addressed a live web audience to talk about our nation’s shared responsibility for our cybersecurity. President Obama has been speaking regularly on this important issue, and has described the growing number of attacks on our networks as “one of the most serious economic and national security threats our nation faces.”

My remarks today were a chance to speak clearly and candidly about what cybersecurity really means for our nation, and to expand on the shared responsibility we all have for online security. You can view the remarks below.

Viewing this video requires the Flash 9 plugin.

The full transcript is also available.

As I mention in my remarks, you can read more about our Department’s cyber efforts, and find cyber security job opportunities at DHS.Gov/Cyber. We plan to host more online events like this in the future, and will in the coming days post answers to many of the excellent questions that viewers submitted during the address.

Yours very truly,
Janet Napolitano

Building a Ready and Resilient Nation

Over the past few months I have been laying out the five main areas of responsibility of the Department.

In July, I outlined our approach to our first priority – countering the threat of a terrorist attack. In August, I spoke about the new approach we’re taking to border security.

Today, in remarks at the American Red Cross, I’m speaking about another important mission: readiness and resilience.

Our nation may be better prepared than we were before 9/11. But there is much more we can – and should – do. And to get there, we must treat our nation’s preparedness as a shared responsibility, one where everyone has a role to play.

Civilians are usually the first to arrive in a crisis, and history shows that they are critical in those important first minutes. And these citizen responders can be an even more potent force by:

• Taking CPR training from the Red Cross
• Training with a Community Emergency Response Team (CERT)
• Knowing when to take shelter or evacuate
• Pre-planning evacuation routes and where to meet after a disaster strikes

If a disaster struck your hometown, that training, those skills, and those plans would free up first responders and emergency personnel to focus on those most in need.

So today, I’m calling on all Americans, across the country, to do two things.

First, take these basic steps:

1. get an emergency kit;
2. make a family reunification plan; and
3. become informed about the types of emergencies your community is most likely to encounter.

Second, I’m asking all of us who are in book clubs, prayer groups, school boards, alumni associations, or other community organizations, simply to raise your hand and ask, “What’s our plan?”

Together, we can build a culture of readiness and resilience, and together we can build a more secure future.

Janet Napolitano

Exciting Changes at USCIS

As the new Director of U.S. Citizenship and Immigration Services, I’d like to take a moment to introduce myself to readers of the Leadership Journal and to share a few thoughts with you about my vision for our agency, some of the principles that will guide our efforts, and some exciting changes underway that will help us better serve the public.

I came to the United States in 1960, having fled Cuba with my parents and my sister. I was later granted citizenship through the beneficence of the United States government. I understand deeply the gravity as well as the nobility of our mission at USCIS: to administer our country’s immigration laws efficiently and with fairness, honesty, and integrity.

I believe there are four principles that should help us define how we work. First, we must be a customer-focused agency, always mindful of the needs and views of those who seek our services. To this end, we must actively solicit input and feedback from stakeholders and the public so that a variety of views inform our decisions. Second, we must be good and careful stewards of taxpayer resources, cutting costs and improving efficiency wherever possible. Third, we must be transparent in our efforts; the public deserves and is entitled to know how we operate and what our successes and our challenges are. And finally, we must strive for consistency in our operations so that the services we provide meet the same high standards regardless of where they are sought.

Today our agency took a major step forward to put these ideas into action. After much hard work, including substantial feedback from the public, we launched a new and vastly improved USCIS.gov website. This new one-stop-shop will provide a range of tools and features for those looking for information, including case status updates. For example:

• The site features a My Case Status tool that allows users to type in a receipt number and find out what processing step their case is in, how that fits into the overall process, and what the local case processing times are.
• A National Dashboard that allows the public to compare national processing volumes and trends and download raw data.
• A better search engine so it is easier to find what a user is looking for.
• New options to receive status updates via email or text alerts.

This new website reflects our commitment at USCIS to continually improve how we do business. It is one of many changes in the works that will help us be a more effective, transparent, and responsive agency. Stay tuned for more to come. In the meantime, I hope you find the new site useful.

Alejandro Mayorkas
Director, U.S. Citizenship and Immigration Services

Fact vs. Fiction: Correcting the AP on Port Infrastructure Funding

The American Recovery and Reinvestment Act (ARRA) provided critical funding to improve security along our borders at our land ports of entry. Customs and Border Protection, part of the Department of Homeland Security, is utilizing $420 million in Recovery Act funding to replace aging infrastructure and enhance safety at 43 ports of entry across the country- through an objective, thorough, and transparent process.

On August 26, the Associated Press ran a misleading story that portrayed this process as biased and secretive. This is absolutely incorrect. The AP was provided information which it chose not to include in its story that clearly demonstrates how our Recovery dollars are being put to work quickly and transparently.

The AP claimed that political considerations helped determine which ports received ARRA funding. In reality, CBP and the General Services Administration used a thorough, objective, and transparent process based on the merits of each project to select the ports of entry that will be modernized with ARRA funds.

This process was long in the making. The assessment to rank the conditions and needs of all 163 U.S. land ports of entry started in 2003. CBP incorporated over 60 factors across four categories, ranging from health and life safety concerns to workload growth and space and site deficiencies. For ARRA funds, which were tied to construction timelines, CBP also identified and analyzed a range of factors that could impact the feasibility of meeting these timelines. This list is public on Recovery.gov.

The AP also alleges that the Department chose to use ARRA funding for small, low-traffic northern border ports rather than for busier ports along the southwest border, such as the port in Laredo, Texas.

But what the AP story doesn’t reflect is how the funding process works and an understanding of how ownership of a port restricts the funding process. The Department received ARRA funding specifically for ports owned by CBP, which includes 39 ports of entry along the northern border and four along the southwest border. None of these CBP owned ports are in Laredo. GSA owns or leases all the Laredo port facilities, part of the 38 southwest border land ports that GSA controls.
Most of the ports CBP owns are small, rural, low-traffic ports along the northern border. Most are four decades old and unequipped to meet the security needs of a modern, post-9/11 world.

Finally, the AP wrote that CBP had a secretive process for determining port funding and refused to provide justifications for its decisions. This is patently false. Prior to the AP’s story, CBP had published the prioritized list of ARRA port projects, along with detailed information describing the review process, on Recovery.gov.

The Department provided the AP with unprecedented access to a wide array of additional information about final project selections, including a nearly three-hour briefing and access to all supporting documents. CBP also provided written, on-the-record justifications for why specific ports were not eligible for ARRA funds due to feasibility and project readiness issues. We also made available to the AP numerous high-level policymakers for interviews on this topic.

In every instance, we provided the AP with information, which – if reported fully and accurately – would have addressed their questions. Americans should have confidence in the objectivity and openness with which ARRA funds have been dedicated to port projects and both CBP and the Department of Homeland Security are committed to upholding this responsibility. To find out more about how ARRA funds are being used in your community and across the country, visit Recovery.gov.

David Aguilar
Acting Deputy Commissioner, U.S. Customs and Border Protection

Saluting the Contribution of Veterans to Our Department

Yesterday I had the honor of addressing more than a thousand of our nation’s veterans at the American Legion Annual Conference in Louisville, Kentucky.

Veterans hold a special place in our country, but they also hold a special place at the Department of Homeland Security. Roughly a quarter of our workforce consists of veterans, including more than 2,100 service-disabled veterans. Every day these men and women, who already have sacrificed so much for our nation, are helping achieve our mission to secure the country.

I told veterans gathered at the conference that we are firmly committed to increasing their ranks at DHS. Indeed, we have set a goal of employing 50,000 veterans at the Department by 2012. We are well on our way to achieve that goal – hiring 3,000 veterans since January of this year.

But our efforts aren’t just about numbers. We are also expanding partnerships and outreach to veterans across the United States. For example, we are creating greater opportunities for Veteran Owned Small Businesses and Service Disabled Veteran Owned Small Businesses to do business with the Department. Last year, veteran-owned small businesses won more than $931 million in prime contracts from DHS.

And our first-ever job fair for veterans drew more than 750 participants this summer.

Through U.S. Citizenship and Immigration Services, we’ve also continued to grant citizenship to tens of thousands of our men and women in uniform who have become American citizens while at the same time serving in our Armed Forces. We will continue to do even more this year and in the future.

In Louisville, I thanked the American Legion, as well as the American Legion Auxiliary, for their strong support for programs like Citizen Corps, which is creating more prepared communities through service and citizen engagement.

I also called on the Legion to continue to support these and other efforts to help build a culture of preparedness and resiliency in America. That includes taking action to boost personal preparedness and spread the word about important resources like Ready.gov. This is especially important as we prepare for the possibility of an H1N1 outbreak this fall.

We must bring a sense of shared responsibility to this effort. Veterans are in a unique position to help us meet this challenge, as they’ve done throughout our nation’s history. We are proud to have them as members of the Department and critical partners in our nation’s homeland security mission.

Janet Napolitano