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The United States has the highest pricing for broadband access in the world. It also has the most confusing set of mobile broadband plans found anywhere. Don't let carriers confuse consumers with extra charges and small print. Simplify contracts with plain language and simplify plans with plain terms. Serve the consumer, not the carrier.
SImply this: do NOT hand the future of a healthy internet to private telecommunications companies to run as they see fit. They have already proven themselves to be only concerned with profit maximization, pure and simple. They want to stifle growth and competition, and have already tried to do so. Lobby money is no way to administer the largest global communication network ever.
I live a mere 10 miles from San Jose CA, heart of Silicon Valley, in Morgan Hill, and I am a mere 2 miles up a road from the main street in town, and I CANNOT get broadband. There is NO cable out here, NO dsl (apparently I am 50 feet too far away from the central switching station) and I have been relegated to dial-up for ten years. This is absurd, inconvenient and shows one not need be in rural Kentucky to be missing out on boradband. It happens in the cities as well, affordability is one key, availability is another. The government needs to apply its legal power to defining the next generation of broadband in the interests of its PEOPLE, and not the corporate lobbyists who are only looking for more money. The Internet is far too important for this.
I suppose this is a rant and not a new idea and as such I apologize. I am adamant the Net Neutrality law must be passed, enforced and written with the entire population in mind, rather than business and reelection money concerns. Thank you.
I recommend that we move from measuring broadband performance (download and upload speeds) from "advertised" performance an ISP provides an end-user to "actual" performance at PEAK times that an ISP provides an end-user. While the end-users' true performance will vary based on a number of other issues (back-end connections, devices, etc) there are methods today to accurately track and measure the "actual" performance, and the marketplace will come up with new variations to meet demand.
Broadband access can play a much larger role in ameliorating profligate energy waste through reducing the need for daily physical office worker commuting. Yet many municipalities don't take into account telecommuting and remote presence when trying to plan for greener urban-suburban land use and transit. The paradigm of physically moving masses of office workers back and forth every day is clearly coming to an end, but that does not mean people must be concentrated into close living hives in order to achieve resource use efficiencies - significant numbers can telecommute. Unfortunately, we seldom see telecommuting promoted among the green planning alternatives. Increased broadband access, telecommuting, and remote presence should be promoted as a resource efficient alternative to physical commuting and hyper dense urbanizing.
For the past six years my wife and I have lived in a rural area and worked out of our home. We've survived (barely) with satellite broadband, and are now paying $100 a month for service from HughesNet. It claims to be about 1.5m down / 300k up, but often fails to perform to that spec. There are times when we have to drive almost 30 minutes to a coffee shop where we can get a WiFi connection when the satellite connection is inadequate. I would say two things about deploying broadband to unserved and underserved areas through the national broadband plan.

1. Due to its latency, a satellite connection is not true broadband and should not receive funding. Some applications like telephony and VPNs don't work at all (so much for telecommuting), and others like video streaming work so-so at best and often provide a degraded picture in this supposed age of HD TV. Moreover, HughesNet imposes a ridiculously low traffic limit on its users, although it refuses to disclose exactly what it is.

2. The notion that 768k down / 200k up should be considered as acceptable broadband speed as we move into the second decade of the 21st century is ludicrous. It would be a colossal waste of government money to fund projects which deliver such a low level of service. I already get that speed from Hughes and it's totally inadequate as a broadband standard moving forward. In an area where broadband is available from cable or telcos, no vendor could sell a 768/200 service to anyone. At a bare minimum, any federally-funded project should require 5m/1m, and even that is pathetic compared to the service offerings now widely available, and even more so in light of the new higher-speed services now being rolled out by cable.

The FCC needs to look forward. Satellite broadband and 768/200 service should be relegated to exhibits on old technology in the Smithsonian.
Make illegal localized cable/internet monopolies to allow a truly free market.
Korea spent billions of dollars bolstering their broadband infrastructure and it shows. Their internet culture is ubiquitous. People watch TV shows & streaming news on their mobile devices on the subway! We need to catch up.
At a minimum, communities must be allowed to invest in their own networks. No community should be hamstrung by federal or state laws that prevent it from building a network when the community decides existing options are inferior and harming their vitality. Forcing some communities to beg for connectivity is degrading and un-American. If a community wants to build it themselves, they should have that right.
It is almost impossible to determine what the real cost of mobile broadband service (or for that matter cell phone service).

All the companies seem to want to bundle phones/PDAs/Computers/NewWidgets with their service. Why can't they just sell service. Then, companies that sell devices can just sell devices. And the best services will survive and the best devices will survive.

All that survives now is the best advertising hype... which is worthless noise.
Want to know why high speed Internet service is so expensive in the US compared to the rest of the world? Or why many ISPs must throttle, ration, and/or cap bandwidth usage to avoid being unprofitable? Many, if not most, American citizens do not realize that it's because the wholesale costs which providers themselves must pay are needlessly high. Because the FCC has not yet acted on the issue of "special access" pricing, incumbents who control the "middle mile" have been able to foreclose competition, collect monopoly rents, increase what nearly everyone pays for broadband (especially in rural areas), and slow deployment by making it economically difficult or even infeasible.

This is something which the FCC could do today, even before the Broadband Plan is released; in fact, it could report positive progress to Congress as part of the Plan if it did so. (It has had a docket open on the issue since 2005.) The FCC should act now within its current authority, and -- in the plan -- ask Congress to extend its authority in this crucial area. It's necessary to serve consumers.
This site, broadband.ideascale.com, is an official link from the FCC's broadband.gov site and has been announced as an official FCC website. However, it does not have any link to a privacy policy. Moreover, it is asking commenters and topic starters to include an email address or open an account. If the user supplies this personal information, it is not displayed on the main page, but part or all of it is accessible by RSS (in the case of comments) and it appears also to be availabe through the API. There is no warning that this will occur, which should be part of the privacy policy.
It would be great if there were true competition in the broadband market. I live in Phoenix Arizona and you have the option of Cox Communications as your internet and television provider or switching to poor quality satellite internet and television. Essentially Cox is the ONLY choice here in Phoenix if you have any sort of speed requirements to your internet connection (such as live chat, streaming any sort of content, online games, video conferences, VoIP, etc.)

I connect my cell phone to my computer and use that as a modem instead of using Cox. My cell phone provides faster internet connection and is drastically cheaper (about 20 bucks cheaper). Unfortunately, my cell phone's connection is not always stable. It's efficient for most use, but any sort of live content typically results in my connection being lost and having to reconnect and reload the content. There is no reason that my cell phone should be cheaper and faster than a broadband WIRED connection - regulations need to be put in so that Internet Service Providers stop restricting the amount of data transferred for users. If there is available bandwidth, the paying customers should be allowed access to as much as they need. If this results in a drastic slow-down for other customers, then the Internet Service Provider should take this as an indication that their service is not sufficient for the needs of its clients and it should add more cables to handle the additional requirements. Then perhaps the industry will invest in cheaper and higher-capacity data transfer designs to accommodate the higher demands while still turning a profit.
Universal broadband access is imperative for us to become the equal-opportunity country we envision ourselves. Imagine the most remote hamlet in a rural corner of the country, with students taking German or Chinese language courses, advanced mathematics, and reading rare books published online. This would harness the brilliance of our best students and bring our struggling students untold opportunities.

Prioritize education. It should be one of the biggest selling points for this initiative. Get rid of the political bickering. We need universal broadband access now.
At minimum the public should receive three weeks advanced notice on any FCC public hearing. This is the least the FCC can do to fulfill its commitment to transparency and public participation in creating the National Broadband Plan.
The FCC's development of a national broadband plan represents a unique opportunity to assure that the nation's investment in a broadband infrastructure is accessible to all Americans. The Plan is intended to guide the nation's effort to create new jobs and stimulate economic growth and opportunity by accelerating the use and impact of broadband technology. This investment is predicated on the transformative power of broadband as a robust anywhere, anytime communications and service network for commerce, culture and community.

The Commission has expressly stated that this significant leap forward in broadband capacity and services must address the needs of our must vulnerable, under-served and unserved fellow citizens. That definition must include people with disabilities. Technology can offer people with disabilities new opportunities for education and employment and the potential for greater autonomy and independence. However, unless properly designed and implemented, the same technology can present pervasive and potentially insuperable barriers to people with disabilities. Therefore this Plan must address the interfaces of applications and content that end users will be expected to use, operate and employ successfully. An approach that only focuses on and measures price, availability, and bitrate will not guarantee successful adoption and use by any segment of the population, especially citizens with disabilities.
Support a broadband initative that allows internet users the unrestricted ability to access any legal content through any protocol desired
Utilities and non-utility providers of energy management services and devices should be barred from selling individual or aggregated consumer electricity usage data to third parties.
Carriers need to provide IP connectivity and then get out of the way.
Net neutrality is critical. If the carrier gets to decide what content is appropriate or control the content I receive, then we will have eliminated one of the most significant aspects of the Internet - the ability to connect with any resource, anywhere on the Internet. Broadband must deliver the fastest pipes to the most people, not deliver the people to the carriers.
Broadband must be truly two way fast. Upload and download. In order for the technology to grow the bar must be set high. And companies must be forced to stop making claims that are false when it comes to speeds. For example the term "up to" claims should be actual and tied to peak usage numbers. Also two way high speed is needed, companies that offer a high download speed but and extremely low upload speed do their customers a disservice by claiming to be "high speed internet" Certain things like "downloading" music work fine on the current model, but other applications like online gaming or HD video steaming suffer because of low upload bandwith. Broadband should mean fast up and down it should be at a rate fast enough both ways to support the most intensive transfers of information. If we set the bar low we will not grow, if we set the bar high the innovation and new services that will come from a truly fast network are unlimited!
It frustrates me that there are different medical centers that have my medical information and they don't talk. My information is in different places and it's hard for them to get it to one another. It's like they have to reinvent the wheel every time I come in for a doctor's appointment. They ask me my family history, prior injuries, etc. Google and Amazon.com probably know more of this basic information than my new doctor does. We should have as much information as possible to help doctors make more informed decisions.
Most people like purchasing cheaper, subsidized cell phones. Carriers are able to do this because they will regain some of the lost cost of buying a phone over time with a contract. However, once a contract is up one should no longer be forced be locked in with the same carrier on a cell phone we bought. The FCC should encourage wireless companies to allow phones to unlock the phone's sim card slot so it can work with other networks after the contract has ended. Since the consumer fulfilled the contract and owns their phone, one should be allow to it on any network he/she wants.
- Make sure that all broadband applications and services are accessible to users and to administrators; those good sysadmin jobs should be open to candidates with disabilities.

- Make sure that the business processes are accessible, too. Things like signing up for an account, getting and paying bills, and technical support need to be easy to use for everyone.

- Outreach and adoption activities should target consumers with disabilities, who have among the lowest adoption rates of all demographic categories. Information should explicitly cover the advantages of broadband for people with disabilities.

- Include detailed disability information in all surveys and market research activities so that we can better understand their needs, preferences, and consumer behavior.

- Some applications and services, like videotelephony and wideband audio, have specific technical requirements regarding bandwidth and quality of service (QoS). Build these into the requirements for government support. Develop and disseminate materials that average consumers can use to configure their residential networks accordingly.
Revise the Voting scheme on this site. Anonymous, cookie-based voting is so easily game-able and therefore unreliable. User accounts are a better way to prevent multiple voting.
If I bought a computer, I would expect to be able to utilize all the functionality of that computer. Why are phones different?

Many phones have GPS receivers built in. Many of these are disabled by the carriers. You may re-enable the receivers by paying a monthly fee to the carrier. That is wrong.

The same is true for applications. Many carriers only allow applications that have been signed by them to be installed on my phone. This practice allows the carrier to charge the application developer a signing fee.

Both of these practices put the brakes on innovation in the US Mobile market.
The National Broadband Plan should direct federal policymakers to open underutilized spectrum currently reserved for both public and private use for a new generation of wireless devices that will provide robust broadband service over great distances and rough terrain without interference to existing licensed uses.
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