Shared
Services Benchmarking Association
is
currently a free association of employees of corporations that manage
shared services. SSBA™ conducts benchmarking studies to identify
practices that improves the overall operations of the members.
Performance
Data
Performance
statistics help companies determine where they stand vs. similarly
situated organizations. SSBA™ will gather data in the form
of group studies on behalf of participants.
Back
to Top
Process
Data
Process findings
help companies determine leading edge practices in managing shared
services performance.
Back
to Top
Mission
Shared Services
Benchmarking Association (SSBA™) is forming an association
of shared services managers to compare operating performance and
identify the best business practices
Back
to Top
Membership
Basic membership
in the association is available to employees of corporations that
manage shared services. Basic membership is currently available
at no charge to qualified individuals. Participation in association
activities will be charged separately.
Back
to Top
Benefits
of Membership
Studies:
SSBA™ will identify
and present to members opportunities to participate in Benchmarking
studies on various
topics addressing issues of importance in the shared services
area.
There are two types of Benchmarking studies provided:
- Association studies are offered to the membership
as a whole with costs divided.
- Single company sponsored studies addressing
the interests of one member company can be offered to other
selected members for no fee.
The association will also support customer satisfaction
measurement benchmarking efforts:
- Research - Access public and private databases.
- Identify study participants - Top companies
in and outside the association.
- Collect data - Manage response collection
with the participants as a third party.
- Lead site visits - Structured with best participants.
Roundtables:
Interest group roundtables can be organized
throughout the year. Members will pay a nominal fee to join
real and virtual roundtable discussions that address specific
issues.
|
Feature Site of The Week - 