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Mission
Financial Services and Banking Benchmarking Association™ is
dedicated to the analysis and improvement of business processes
in the brokerage, investment banking, insurance, commercial
banking
industry and related industries. Through the exchange of data
gathered in benchmarking surveys, members will be able to benefit
from the experience of many companies in the industry. Membership
is open to individuals employed as permanent employees of companies
in the brokerage, investment banking, insurance, commercial
banking
industry and related industries.
Purpose
To identify "Best in Class" business
processes, which, when implemented, will lead member companies
to exceptional performance as perceived by their customers.
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Objectives
- To conduct benchmarking studies of important
business processes.
- To create a cooperative environment where
full understanding of the performance and enablers of "best
in class" business processes can be obtained and shared
at reasonable cost.
- To use the efficiency of the consortium to
obtain process performance data and related best practices from
inside the financial services and banking industry.
- To support the use of benchmarking to facilitate
process improvement and the achievement of total quality.
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Membership
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The scope of FSBBA™ membership
is open to individuals employed as permanent employees of
companies
in the banking, credit card, brokerage or investment management
industries.
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Company membership will be considered
with respect to compliance with FSBBA™ mission, goals
and operating guidelines, as well as, qualification of the
organization
within the scope of membership.
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Participation in specific efforts
will be optional and open only to members with costs shared
by the participants. Members pay only if they join a specific
study. Currently, membership in FSBBA™ is free.
We reserve the right to review membership applications
and to make the final decision whether or not to accept any application.
Consulting firms are ineligible for membership.
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Benefits
of Membership
Studies:
FSBBA™ will identify and present to members
opportunities to participate in Benchmarking studies on various
topics addressing issues of importance to financial services,
banking and related industries.
There are two types of Benchmarking
studies provided:
- Consortium studies are offered to the membership
as a whole with costs divided.
- Single company sponsored studies addressing
the interest of one member company can be offered to other selected
members for no fee.
The
association will also support financial services, banking and related
industries' benchmarking efforts:
- Research - Access public and private databases.
- Identify study participants - Top companies
in financial services, banking and related industries.
- Collect data - Manage response collection with
the participants as a third party.
- Lead site visits - Structured with best participants.
Interest group roundtables will be organized
throughout the year. Members will pay a nominal fee to join
real and virtual
roundtable discussions that address specific processes for financial
services, banking and related industries.
Cost:
Currently, membership in FSBBA™
is FREE! Costs of studies are shared by the participants.
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Current Members Include:
AAL Capital Management
Corporation
ABC Companies
ABN Amro Bank
Acer Display Technology
Acumation
Advanced Technology Services
AFS Financial Services
AgriBank, FCB
AIB (American Institute of Banking)
All Data Systems
Alle Zwarte Pieten
Allegiant Bank
Alliance Data Systems
Allied Irish Banks
Allstate Insurance
Allstates Trust Bank Plc
America Online-TimeWarner
American Bankers Association
American Century
American Express Financial Services
American Express India Private Ltd.,
American General Financial Group
Ameritrade
AMP Financial Services
ANZ New Zealand Banking Group
APG Enterprises
Arrondisementsrechtbank
Artesia Banking Corporation
Atlantic Bank of the Americas
Australia and New Zealand Banking Group Limited
Australian Central Credit Union
Axa-Equitable
BC Hydro
Banamex
Banca Nazionale del Lavoro SA
Banca Popolare di Novara
Banco Banex
Banco Boavista InterAtlantico S/A
Banco de Mexico
Banco del Pichincha C.A.
Banco do Brasil S.A.
Banco G&T
Banco Nacional de Mexico
Banco Popular North America
Bank for International Settlements
Bank of America
Bank of America Mortgage
Bank of Asia
Bank of Canada
Bank of China
Bank of Hawaii
Bank of Ireland
Bank of Mauritius
Bank of Montreal
Bank of New York
Bank of Nova Scotia
Bank of Scotland
Bank of the Cascades
Bank of Tokyo-Mitsubishi Trust Company
Bank of Western Australia Ltd.
Bank One Corporation
Bank One Mortgage Corp.
Bank One Financial Services
BankAtlantic
Bankers Insurance Group
Bankers Trust
BankFirst
Bankgesellschaft Berlin
Banks Group Pty Ltd
Banque Development of Canada
Banque Nationale de Paris
Barclays Bank PLC
Barclays Global Investors
Bay Area Credit Service
Bay View Capital Corporation
BC Hydro
BCCL
Bear Stearns
Bell ActiMedia
Bennet Coleman and Company Ltd.
Birla Capital International
Bital
BMW Financial Services
BOE Bank
Boston Public Schools
Bowling Inc. Shared Services
Bulbank
Business Systems Advisory, Inc.
Cadence Design Systems
California Public Employees' Retirement System
Canadian Depository for Securities
Canadian Imperial Bank of Commerce
Capital One Financial Services Corporation
Capital Securities
CapitalStream
Cascade Bank
CDSI/ U.S. Citibanking Center
CEFCU
Cendant Mortgage
Centex Home Equity
Central Bank of Malaysia
Centre for Financial Regulation, City University Business
School, London, UK
Centred Logic
Centrica
CGI
CGNU
Charles Schwab & Co.
Chase Manhattan Bank
Chevron Credit Card
Chevy Chase Bank
Children's Hospital Blood Bank
Daimler-Chrysler Corporation
Chrysler Financial Corp.
CIS Insurance Group
Citibank Student Loan Corp.
Citicorp
Citizens Equity Federal Credit Union
Citizens National Bank
City Bourse
Clearstream
CMPM, INC
CNA Insurance
CNH Capital
CNH Global NV
Co-operative Bank
Coast Capital Savings Credit Union
Cognosis
Coldwell Banker
Colorado Springs Utilities
Comerica Bank
Commerce Bank
Commerce Asset Fund Managers
Commercial International Bank (CIB)
Commissioners of Public works
Commonwealth Bank of Australia
Community National Bank
Compass Bank
Compass Brokerage
Council of Europe Development Bank
CreditSuisse First Boston
Crowe, Chizek and Company LLP
Frost National Bank
DailyAccess.Com
Dain Rauscher
Decentralised Banking Solutions
Delphi Automotive Systems
Deluxe Corporation
Denver Public Schools Credit Union
Depository Trust & Clearing Corporation
Deutsche Bank
Digene Corp.
Digital Insight
Discover Financial Services, Inc
Dresdner Bank
Dresdner Kleinwort Wasserstein
E*TRADE Bank
Eagle Star
Eastern and Southern African Trade and Development Bank
Eastern Caribbean Central Bank
Ecobank Ghana Ltd.
Ecopetrol
Edfund
Electronic Data Systems (EDS)
EFG Eurobank, S.A.
Electronic Market Center
Emergin Inc.
Emfisys
Enable Systems
enStage
ErgoBank
Erste Bank
Eufiserv
Eurobank
Euronet kft.
Evergreen Funds
Exigen Group
Exxon-Mobil
Fair Isaac
Fannie Mae
Farm Bureau Bank
Farm Credit Services of America
Federal Deposit and Insurance Corp. (FDIC)
Federal Reserve Bank of San Francisco
Federal Reserve Bank of Atlanta
Federal Reserve Bank of Cleveland
Federal Reserve Bank of Dallas
Federal Reserve Bank of Minneapolis
Federal Reserve Bank of New York
Federal Reserve Bank of NY
Federal Reserve Bank of Philadelphia
Fidelity Investments
Fiduciary Trust Company International
Fifth Third Bancorp
Financial IQ
Financial Services Kiosks, Inc.
Fireman's Fund Insurance Company
First American Corporation
First Heritage Savings Credit Union
First National Bank of Omaha
First Niagra Bank
First Portuguese Group
First Securities Ltd.
First Southwest Bank
First State Bank of Texas
First Tennessee Financial Services
First Union/Wachovia
First USA/Bank One
FirstRand Bank
Fiserv Inc.
Fleet Bank N.A.
Fleet Boston Financial
Fleishman-Hillard International Communications
Ford Motor Credit
ForstÊdernes Bank
Franklin Templeton Investments
GD Universal
GE Capital
GE Capital/ Exxon Card
GE Financial Assurance
GE Forge & Tool
General Motors Acceptance Corp.
General Motors Financial Services
General Revenue Corp.
Gibraltar Mortgage
Global Precision
Global-e Investments Limited
GMAC Insurance
GMAC Mortgage
Goinvest.com
Goldman Sachs & Co.
Graham Technology
Graub¸ndner Kantonalbank
Great Eastern Life Assurance
Greater Bay Bancorp
Greentree Financial Corp.
Guaranty Financial Services
Gulg Organization
Halifax plc
Harborton Financial
Harris Trust and Savings Bank (Harris Bank)
Hartford Life Insurance Company
HealthCare Capital Advisors, Inc.
Hellenic Bank LTD
Heller Financial
Henry Ansbacher & Co. Limited
Homa General Trading
HomeStart Finance
Honda of America
Hongkong Shanghai Banking Corporation
Household International Financial Services
Howe Barnes Investments, Inc
HSBC Bank Canada |
Huntington Bank
HypoVereinsbank London
IBM Corporation
IBM UK Limited
Identrus LLC-Singapore
Inde Associates
Indiana University
Indus Software
INFO IT
Infosys Technologies
InSouth Bank
Insurance & Technology Magazine
International Bank Of Commerce
International Finance Group
International Monetary Fund
International Trading Company
InTuiton
Invesco Funds
Irvine Ventures
Isurus
Ivega
J & J Group Pty Ltd
JP Morgan Chase & Co.
JP Morgan Chase Cardmember Services
J. & W. Seligman & Co. Inc.
J.D. Power and Associates
Jamaica National Building Society
John Hancock Financial Services
Johnson International, Inc.
Keppel Tatlee Bank
Key Bank USA
Kinecta Federal Credit Union
Larsen and Toubro
Lehman Brothers Holdings, Inc.
Leirbag Foundation International
LG Capital Co.
Liberty Capital Companies
Lincoln Financial Group
Lincoln National Life Insurance Company
Local Oklahoma Bank, N.A.
Lund University Sweden
Lutheran Brotherhood
M&T Bank
Mackenzie Financial Corporation
Macomb Schools and Government Credit Union
Madison PVT. Ltd.
Maine Bank & Trust Company
Manulife Financial
Marchmont Packaging Limited
Mariner Investment Group
Marquette Financial Companies
MassMutual Financial Group
Mastercard International
MBNA Financial
MBF Finance
Mellon Financial
Mercantile
Mercer Management Consulting/Marsh & McLennan
Merchant's Bank
Merrill Lynch
Methodus
MetLife
MetroBank, N. A.
Metropolitan Transit Authority-Houston, TX
Midland Financial
Millennia
Ministry of Local Government
Model Financial Corporation Limited
Modelsoft.com Limited
Moody's Investor Service
Morgan Stanley Dean Witter
Motorola Employees Federal Union
MRS Group of Companies
Mutual of Omaha
Mylan Laboratories
National Australia Bank
National Auto Finance Co., Inc.
National Bank of Canada
National City Corporation
National Commercial Bank
National Housing Trust
National Irish Bank
National Revenue Corporation
National Societe General Bank
Nationwide Financial
Nationwide Insurance
Navitas, Ltd
Navy Federal Credit Union
NBS Bank
Nedcor Bank Limited
Network Solutions
New Horizons Independent Living Center
New York City Department of Finance
New York Times
Newsday
Norge Mortgage Solutions
Novartis Pharmaceuticals Inc.
Noven Pharmaceuticals Inc.
OCBC Bank
Ocwen Federal Bank FSB
Ohio Savings Financial Corporation
Old Kent Bank
Old Mutual
Online Resources
Ontario Financing Authority
Ontario Power Generation Inc.
Oppenheimer Funds, Inc.
Optima Management
Orica
OutPurchase.com
P & A Voilis Stock Brokers Company
Pacific Coast Savings Credit Union
Paine Webber
Pan-American Life Insurance Company
Passkey, Inc
Paytrust.com
Pentasoft Technologies Limited
Peoples Bank
PeopleSoft
PFPC Inc.
PFS Financial Services
Philippine National Bank
PIC Wisconsin Bank
Pioneer Bank, FSB
Pireaus Bank
PNC Bank
Polaris Software Lab Ltd.
Portman Building Society
Principal Bank
Project Enterprise
Provident Bank
Provident Bank Of Maryland
Providian Financial Corporation
Prudential Bank and Trust
Prudential Financial Services
Prudential Securities
Pyramid
Rational Software
Redwood Credit Union
ReliaStar Financial
Renaissance Center
Response Insurance
Rhapsody Technologies Pvt. Ltd.
Royal Bank of Canada
R R Donnelly & Sons
Sallie Mae Servicing Corporation
Schoolnet
Scotiabank
Seamico Securities
Sears Roebuck and Co.
Security Benefit Group
SEI Investments
Semantix
Shanghai Commercial Bank
Sherwood Credit Union
Shopaccess
ShoreBank
Singer & Friedlander
SLP Capital
Societe Generale
Solomon-Smith Barney
Solving International
Sonera SmartTrust
SottoMayor Bank Canada
SouthTrust Bank
Southwest Bank of Texas
Southwest Securities
Standard & Poor's
Standard Bank of South Africa
Standard Chartered Bank
State Bank of India
State Street Bank and Trust
Stevens Communications
Stratsite Inc
Student Loan of North Dakota
Suncorp Metway Ltd.
SunTrust Banks
SwissCom
TAL Global Asset Management
Tapmi
Target Corporation
Tatonka Credit Corporation
TCF Financial
Technology Capital Partners
Tekelec, Inc.
Telcor Communications
TeleTech Holdings, Inc.
Telhio Credit Union
Textron Financial Corporation
The Capital Markets Co
The Central Fund
The Development Bank of Singapore
The Hartford Financial Services
The Mortgage and Housing Corporation of Canada
The Mutual Group
The National Commercial Bank
The Oklahoman
The Royal Bank of Trinidad & Tobago Limited
The Saudi British Bank
TISCO Finance Public Company Limited
Toyota Financial Services
Toyota Motor Sales USA, Inc.
Transamerica
Tris
Tudet Inc.
Tullett & Tokyo Liberty (Securities) Ltd
U.S. Bank
U.S. Central Credit Union
U.S. Clearing
U.S. Trust
U.S. Marine Corps
U.S. Coast Guard Finance Center
U.S. Army
U.S. Postal Service
UMB Financial Corp.
Union Bank of California
Union Bank of India
Union Bank of Jamaica Limited
Union Bank of Switzerland
Union Bank of the Phillipines
Union National Bank
United Bank for Africa
United California Bank
United States Mint
USA Group
USAA
USB Homelending/Universal Savings Bank
Uwharrie Capital Corp/With the Bank of Stanly
Varian Semi-Conductor Equipment Assoc.
Verdi & Co
Veri-Source
Vermont Student Assistance Corporation
VISA International
Volkswagen Argentina
Walnut Street Securities, Inc.
Warburg Dillon Read
Warwick Business School
Washington Mutual
Waukegan Savings and Loan
Wealth Management Systems Ltd
Webster Investment Services, Inc.
Wells Fargo and Company
Wendover Financial Services Corp.
West LB Asset Management (UK) Limited
Westpac
Wincor Nixdorf GmbH & Co. KG
Wipro Limited
World Bank
Yadkin Valley Bank & Trust
ZC Sterling
Zurich Financial Services |
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Current Benchmarking Initiatives
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Click topic for more info
To
find out more
information:
Financial
Services & Banking Benchmarking Association
4606 FM 1960 West,
Suite 250
Houston, TX 77069-9949
Call (281) 440-5044
or
click here for email
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