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The Kensington Hotel
109-113 Queen's Gate, South Kensington,, Kensington and Chelsea, SW7 5LR London (Show map) Score from 43 reviews
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— Johannes (Den Haag, NL), April 9, 2009
Reopened in April 2009 after a total renovation, this stylish 5-star hotel offers free Wi-Fi, a well-equipped gym and luxury air-conditioned rooms, close to Hyde Park and Earl's Court.
Hotel Rooms: 150. Hotel Chain: The Doyle Collection.
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Based on
43
reviews
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
Carole
Mature couple
Havant,
United Kingdom
October 7, 2009
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The staff were outstanding and very well trained. The public rooms were well appointed and comfortable and the airconditioning very efficient. The restaurant was relaxing and the food OK (not gourmet), it was nicely presented and very reasonably priced. The cooked breakfast on Sunday was super. Lovely hotel in a great location for the museums. The rooms was awful, so cramped that there was just enough room to walk around the 4'6" bed. The bathroom needed a repair on the shower door and a jolly good scrub. There were several items missing that one would expect from a hotel of this quality, namely: ironing board and iron (not that one had room to set it up but it was in the brochure), laundry bag, room service and restaurant menu, mini-bar price list and items such as cotton wool and cotton buds in the bathroom. One could telephone for these things but one shouldn't need to. Also the bed was still unmade at 15:45. |
5.5 |
Anonymous
Young couple
Finland
October 7, 2009
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Kensington hotel was a positive surprise - did not expect a lot from central London hotel with reasonable price. Breakfast was superb, though not included in room price but well worth the 15 pounds. Location very good, 5 min walk to South Kengsinton metro, 10 min walk to Science and Natural History museums. Bathroom quite small, the bathroom door didn't close properly. Our room was a bit dark, though was because of the location (so majority of rooms probably lighter.) |
9 |
Richard
With friends
Port Washington,
United States of America
October 6, 2009
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The hotel is newly renovated. It's in a good location, upscale and right in downtown. Surprisingly the best service I got was from the bell boys. Rooms are small unless you book a very expensive one. |
7 |
Anonymous
Solo traveller
Ireland
October 5, 2009
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The hotel employees are excellent. The room was in a nice, quiet location, as requested. You could not improve on the location - especially if travelling from Heathrow Airport. I enjoyed my stay. |
8 |
Seamus
Young couple
Bandon,
Ireland
October 5, 2009
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great location for city centre shopping with an obvious opulence |
9.5 |
Jonathan
Family with young children
Beijing,
China
September 28, 2009
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Staff was friendly and accommodating. The foyer of the hotel was luxurious. The location excellent. House keeping was rather inconsistent. There's always something not replenished through out our stay. |
7.5 |
Lori
Solo traveller
Winter Park,
United States of America
September 22, 2009
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The room was quite small and for 2 people, it would have been very cramped. Getting around the bed was tight. That being said, the bed was very comfortable, the bathroom was great and the food was excellent! The staff was very helpful, the location was wonderful and the amenities were very very good. |
8 |
Anonymous
Young couple
Lebanon
September 20, 2009
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Excellent value for money. |
9 |
Anonymous
Solo traveller
Australia
September 14, 2009
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Location is great, close to hyde park and south kensington tube station, as well as nice restaurants and bars. Free internet use also! that's the way it should be! |
9 |
Lauro
Group
GENOVA,
Italy
September 14, 2009
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The location: it was close to the tube station and bus stops. Also, the professionality of the concierge and the elegance of the premisis. The room I was assigned to was very small, and was lacking of some fondamental details like lamposts near the bed. Moreover, the bathroom -very pretty- was not functional as it didn't have a lower shower. |
6.5 |
Luigi
Family with young children
Napoli,
Italy
September 10, 2009
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Staff, comfort one room (333) too small. Pls verify |
8 |
Anonymous
Mature couple
Latvia
August 20, 2009
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Excellent Hotel for reasonable price! |
9.5 |
Brett
Solo traveller
hartlepool,
United Kingdom
August 19, 2009
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Nice to finally find a decent (and good value) hotel in London. Could not fault the hotel at all. |
10 |
Anonymous
Mature couple
Ireland
August 6, 2009
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The bed was amazing and the shower was very relaxing. The area was lovely and close to underground. perfect for a couple looking to relax for a weekend The towels were not cleaned properly and had black marks on them each day. |
8.5 |
Michael
Young couple
Seville,
Spain
July 29, 2009
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Top level of service. Rooms were recently renovated, look great. Spacious, especially for London standards. Great decor in the lounge. Great location. |
10 |
Jun
Mature couple
Dusseldorf,
Germany
July 23, 2009
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The location for sightseeing, the facilities and the staff of the hotel were excellent. The costs to stay were also very reasonable. I reccomend this hotel to stay. |
9.5 |
Anonymous
With friends
Switzerland
July 22, 2009
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very nice design hotel, comfy lobby & rooms showergel / shampoo weren't filled up after user |
9 |
Anonymous
Mature couple
United States of America
July 15, 2009
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Everything. Our stay was great, as was the room. Would definitely stay there again. |
9.5 |
Anonymous
Young couple
Germany
July 10, 2009
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The hotel staff was excellent. (暑い日だったので、チェックイン時に冷たいおしぼりを出してくれた) It's very convenient location to the city center by tube, Knightsbridge (Harrods) and Chelsea area on foot, and there are many restaurants and cafes around the hotel ( ショッピング&食事ともに困ることがなく、ロケーションが良い) In general, it is a very good hotel (総合的に見て、非常に良いホテルです). The double room is quite small for 2 people (ダブルの部屋が2人用にしては狭い). It's just 5-minutes-walk from South Kensington Tube station though It's a bit far from the tube station if you carry heavy luggage (大きな荷物を持っていたり、雨降りの日だと最寄駅から歩くのが少し遠く感じる). |
8 |
Sean
Mature couple
Oxford,
United Kingdom
July 8, 2009
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loacation close to wimbledon room was supposed to be superior but tiny |
5.5 |
Peter
Solo traveller
Moira,
United Kingdom
July 1, 2009
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The new Kensington is a very nice hotel, in a great location, and managed by a team of people anxious to make your stay a very enjoyable experience. |
9 |
Anonymous
Solo traveller
United States of America
May 28, 2009
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The hotel is in an outstanding location and the facilities are definitely on the level of a 5-star hotel. |
10 |
Catherine
Family with older children
Toronto,
Canada
May 7, 2009
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Loved hotel, staff and excellent location. Just need some hooks in the bathroom please. Hanging space is needed. |
9.5 |
Anonymous
Young couple
Greece
April 22, 2009
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Aesthetics of the reception and lounge rooms, decoration of rooms. Staff was kind and helpful. Double rooms on offer (reservation we made) should not be considered double! not enough space and very small bed..Also since rennovation on top floors obviously took place while hosting guests, no work should be performed during rest hours. |
6.5 |
Stella
Family with older children
Egerton Bolton,
United Kingdom
April 21, 2009
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The cleanliness of the hotel and the room and the staff were very attentive. I think the bedrooms need a few more things doing to make the stay more comfortable i.e. bedside lights. somewhere to hang the towels in the bathroom!!!. shower screen not long enough - water went over the floor. No drawers in the bedroom - only 6 hangers between 2 people. More light in bedroom. No questionnaire in bedroom to voice our views. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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