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Hilton London Metropole
225 Edgware Road, Westminster, W2 1JU London (Show map) Score from 262 reviews
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— Rosalie (Haverfordwest, GB), August 23, 2009
Just 10 minutes walk from Oxford Street and 10 minutes' tube ride from Westfield Shopping Centre, this 4-star prestigious London hotel offers luxury rooms, a health club and swimming pool.
Hotel Rooms: 1054. Hotel Chain: Hilton Hotels.
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Based on
262
reviews
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
Nidhi
Solo traveller
NEW DELHI,
India
October 5, 2009
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only the lobby The rooms are pretty outdated. The laundry and linen service at the hotel is poor, the conceirge forgot to bring the luggage into my room for good 1 hour..only after I went down to recheck did they remember to send it upstairs. Poor lighting too in roooms and bathroom. |
3 |
Anonymous
With friends
Ireland
October 5, 2009
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For such a busy, large hotel service was quick & efficent. We had a lovely room, possilby an upgrade I think....Train right outside the door which was ideal. Staff that we met were friendly and helpful. I would definitely recommend this hotel. Unfortuntunately my booking got lost somewhere in the system, which I discovered when I rang up in advance to check all was in order. This was rectified after a little difficulty, however I was still charged for a no-show on the orignal booking so it obviously materialised! This is hopefully being credited back to me today. Other than that, all very pleasant |
9 |
Anonymous
Family with older children
United Kingdom
October 3, 2009
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A wonderful hotel with every facility you could wish for in an excellent location Our only complaint was the bed was extremely uncomfortable for a 5 star hotel |
8.5 |
Mohammed
Family with young children
Yanbu Industrial City,
Saudi Arabia
October 3, 2009
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I do like the service, Location, and nice atmospher. Towels were over used, and should be changed. |
7.5 |
Ali
Family with older children
kuwait,
Kuwait
September 30, 2009
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the only thing is the tax was add to the price which i greed with you on. |
7.5 |
Bilkis
Group
Nuneaton,
United Kingdom
September 30, 2009
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Size of the rooms was good. Location is good. We had problems with the noise during the night and staff were very unhelpful. |
6.5 |
Pooja
Family with young children
dubai,
United Arab Emirates
September 25, 2009
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Nothing..very disappointed...they sent me a bill more than was required to pay |
2.5 |
George
Mature couple
Metulla,
Israel
September 24, 2009
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After complaining twice about the nature of our room, the Reception Manager attended to our needs. She was extremely courteous, helpful and efficient and managed to asuage our complaint. |
4 |
Joseph
Family with older children
dublin,
Ireland
September 24, 2009
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location and breakfast was excellant restraunt on 24 th floor aslo something to enjoy room lovely as well very enjoyable stay leisure centre bit small |
10 |
Michal
Mature couple
Tel-Aviv,
Israel
September 24, 2009
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nice and big room, 4 tube-lines just across the street, nice indian restaurant 10 min. away (ask at the reception) |
10 |
Angela
With friends
Ledbury,
United Kingdom
September 24, 2009
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Getting a taxi as easy from hotel as constant flow outside. no room service menu in room they hadn't got enough apparantly and had to read off the list to us. |
7 |
Lorna
Young couple
Bridge of Earn, Perth,
United Kingdom
September 24, 2009
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The room was very clean and the reception staff were faultless. When checking in the only room they had available was a disabled room, therefore no bath. We were also put on the 'west wing' which was right outside a building site was work commencing at 7:30-8am! The lift at peak times, i.e. breakfast & checkout was so busy we waited 20 mins to get an available lift. There were no stairs visable that we could take! |
6 |
Anonymous
With friends
United Kingdom
September 23, 2009
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Breakfast superb especially the chef making personal omelettes sunday morning. |
9 |
Anonymous
Young couple
Ireland
September 23, 2009
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Location was good. It was quite expensive for our stay, and breakfast was not even included. |
7 |
Joe
Solo traveller
Egham,
United Kingdom
September 22, 2009
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Reynold was a great waiter and the dinner menu was excellent. The location was good. The temperature control is the room was +- 5 degrees even after a repair. The bed was mediocre and the desk chair was substandard.. The room was unacceptable and so beneath a Marriott, Westin, or Hyatt. |
3.8 |
Anonymous
Family with young children
Denmark
September 21, 2009
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Very good english breakfast buffet, freindly staff and nice pool and gym. Good value for monney. |
8.5 |
Gerry
Solo traveller
Clonlara,
Ireland
September 21, 2009
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I liked the comfort, cleanliness and the general buzz plus good service. |
8 |
Sheila
Family with older children
manchester,
United Kingdom
September 18, 2009
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I enjoyed the Health Club. The breakfast were first class. The Hotel is very well situated. |
8 |
Matz
With friends
Hultsfred,
Sweden
September 16, 2009
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Good location for my purpose of the stay I think the rooms had a pretty low standard comparing to the other Hilton hotels i've stayed at in other countries |
7 |
Mike
Mature couple
Wilsonville,
United States of America
September 16, 2009
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centrally located. |
7.5 |
Riikka
Family with young children
Ylöjärvi,
Finland
September 10, 2009
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Clean and nice. Safety.Location. Excellent breakfast. They had a swimming pool. |
10 |
Eliot
Mature couple
Nashua,
United States of America
September 9, 2009
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comfortable and clean |
10 |
Victoria
Young couple
Rochester,
United States of America
September 8, 2009
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We liked that the price was reasonable for the London area. Also, the location to two Underground lines was invaluable. The bed was uncomfortable. There was no safe in the room, which was a disappointment, and the ice machine on our floor was broken for the four nights that we stayed there. Also, the prices in the sports bar/restaurant were overpriced for the quality of food. |
6.5 |
Andrea
Young couple
london,
United Kingdom
September 4, 2009
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the room was very very small,claustrophobic, and the window was facing a wall.the hotel furniture very low standard.And there was astrange vinegar smell in the breakfast room...I stayed there only cause it was convenient for me but I would not go back there again. |
4 |
Jacqueline
With friends
Llanelli,
United Kingdom
September 3, 2009
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Good deal on line therefore good value for money. Breakfast excellent. Room quiet. Not enough towels for amount of guests staying also not enough toiletries and tea/coffee etc. Rectified by staff when asked. Costa coffee in foyer very expensive would not recommend. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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