State Park Telephone Reservations

(512) 389-8900

Reservations Agents - are on duty between 9 a.m. and 6 p.m. Monday through Friday, closed Saturday, Sunday, and most major holidays.
The number to call for state park reservations and cancellations is 512/ 389-8900 (Austin). The best days to call are Wednesday and Thursday when the volume is lighter. Monday, Tuesday, and the week before any major holiday are the busiest days. The busiest times are 9 a.m. - 11 a.m. and 5 p.m. - 6 p.m. The Central Reservation Center (CRC) is staffed from 9 a.m. - 6 p.m., Monday - Friday. The CRC is closed Saturday, Sunday and major holidays.
A short, quick menu routes calls directly to a specialized customer service agent to help you with your particular need.
When all agents are talking with customers, you'll know how long you have to wait to talk to someone.
If your wait becomes excessive, you will have an option to leave a message to receive a call back by the end of the next business day.
Touch Tone Services - 24 hours a day, 7 days a week Call (512)389-8900, select 1 and then 4. You can now check the payment status and details or cancel existing reservations. You must have your reservation number(s) and your customer ID number to make use of touch tone services. A successful cancellation is acknowledged when completed. If a problem is encountered, you will be transferred to a customer service agent during business hours or be given an opportunity to leave a message.

If you have any questions or comments, please contact Customer Service at the Texas Parks and Wildlife Central Reservation Center at 512/389-8900; or send us an email at customer.service@tpwd.state.tx.us.