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Alarm Monitoring

Alarm Monitoring through SWRCC

Since 1999, the Southwest Regional Communications Center (SWRCC) has been operating continuously, 24 hours a day, 365 days a year, providing 9-1-1 emergency services in your community.

SWRCC also has an alarm monitoring program. This "city service" is offered as a fee-based service, available to every household and business only in their service area, more specifically Cedar Hill, DeSoto, and Duncanville.

Imagine how much time could be saved if your alarm was attached DIRECTLY to your 9-1-1, Police, Fire and EMS dispatch center.

SWRCC has the following Mission Statement;

To facilitate the delivery of emergency services with professionalism and integrity,
through the efficient, reliable collection and dissemination
of critical information to the citizens and agencies we serve

In the traditional alarm monitoring model, when your alarm is triggered, the alarm panel in your home uses the public telephone system to call a commercial monitoring center, which must then call the local 9-1-1 center serving your area. With SWRCC Alarm Monitoring, your alarm panel reports directly to the SWRCC.

After obtaining an alarm permit, contact a licensed service provider of your choice or one of our preferred providers to re-program your alarm panel. The alarm service provider will contact the SWRCC with the appropriate information necessary to activate your account. The service fee is $25.00 per month ($30 per month for a commercial fire alarm). You can be billed monthly, quarterly, or annually. Just indicate your preference on your contract.

Preferred Local Service Providers

Bonds Multimedia Solutions
Cell: 469.867.4390
E-mail: bonds-multimedia@sbcglobal.net

EDA Security Systems
Office: 972.223.9583
Cell: 469.233.6766
E-mail: eda4598@sbcglobal.net

K & S Security
Office: 972.293.0308

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