It is the mission of the
Public Works Department to strive to
continuously improve the quality of life for
City residents through responsive,
efficient, safe, and effective delivery of
services to every neighborhood and by
reflecting a can do attitude with our
customers.
The Public Works Department
is one of the most important aspects of any
community and yet often one of the least
recognized. It could be said that the only
way most people would realize the necessity
of the work done by Public Works would be if
the work were not done at all. So long as
the streets are maintained without potholes,
parks are kept up in good condition, gas,
water, and sewer are not a problem at your
house, and garbage or debris is not
littering the neighborhood, most citizens
have little reason to care who does the work
or how it gets done. Public Works employees
realize this and gladly accept the fact that
as long as the job is well done they may
quietly go about their business making their
community a better place to live, work, and
play.
The Public Works Department
is responsible for the maintenance and
operation of the City’s public
infrastructure which includes;
STOP Signs - will be replaced within
2 hours during normal working hours (7
a.m. – 4:45 p.m., Monday-Friday) after
hours they will be replaced by the
employee on call, as soon as possible.
To report a stop sign down, call Public
Works, during working hours
(281)290-1400, after hours, call the
Police Department (281)351-5451.
STREET Signs - report all street sign
repair to the Public Works Department
during working hours (281)290-1400.
POTHOLE Repair - report all potholes to
the Public Works Department
(281)290-1400.
RIGHT-OF-WAY
Maintenance - report any problems of
mowing, and pruning of limbs overhanging
the street to the Public Works
Department (281)290-1400.
DRAINAGE -
report any problems to the Public Works
Department (281)290-1400
Who do I call if I have questions
about my City utility (water, sewer, gas
and garbage) bill?
Please call the City of Tomball
Utility billing at (281) 290-1400.
Does the City of Tomball have a place
to dispose of household hazardous waste?
No. The City of Tomball does not
have a facility for disposal of
hazardous waste.
Once a year the City of Tomball does
hold a Recyclable Waste & E-Waste
Collection Event, this is a chance
to get rid of items like tires,
latex paint, batteries, computer
monitors, etc. For more information
please call (281)351-5484. Nearest
landfill is at 6415 Eldridge, phone
number 713-849-3896. (LINK)
How do I report a streetlight that is
out or never turns off?
City of Tomball will report it to
Centerpoint for you. Please have the
pole number, and nearest address
available.
How do I report a pothole?
Please call (281)290-1400. Please
provide your name, address and
daytime telephone number.
When is my street swept?
Please call (281)290-1400. Please
provide your name, address and
daytime telephone number.
How do I report a raised sidewalk,
curb, etc.?
Please call (281)290-1400. Please
provide the address, nearest cross
street, your name and daytime
telephone number.
How do I report a traffic signal
problem/issue?
The City of Tomball does not
repair/maintain traffic signals. The
Texas Department of Transportation
processes all repair requests on
traffic signals. Please call
(281)290-1400 and the City of
Tomball will report the issue for
you.
How do I request tree
trimming/pruning, report a fallen tree
or limb, or report a leaning tree?
Please call (281)290-1400. You
will need to provide the address,
nearest cross street, your name and
daytime telephone number. This
service is only provided if the tree
is not on private property.
There is a dead animal in the road,
who do I call?
If the dead animal is on private
property, it is the landowner’s
responsibility.
If the dead animal
is on public property, call
(281)290-1400. When calling after
regular business hours, you need to
call the Police Department at
(281)351-5451 so that a technician
can be dispatched to your location.
Can I reserve a City Park for a
party?
Yes. Please call (281)290-1400.
Scheduling of the park pavilions is
done on a “first come first served
basis”. Please call to check for
availability. The City of Tomball
does not own/maintain Spring Creek
Park, Burroughs Park or Samuel
Mathews Park. If you need
information about the county park
please contact Harris County
directly. For information about City
Parks and facilities
I would like to have a sample of my
water tested for impurities, how do I go
about doing that?
The Public Works Department
provides free sample bottles for
testing. Please call (281)290-1400
for more details.
Does the City of Tomball provide
fluoridated water?
Yes, the City does provide
fluoridated water.
How do I get information on water
quality?
The current Water Quality Report
is available on our web site or at
the Public Works office. LINK
My water pressure is low/fluctuating.
How do I get it checked?
Please call (281)290-1400 for
service. Please provide your name,
address and daytime telephone
number.
I need to have my water shut off to
make repairs. Who do I call?
Please call (281)290-1400. Please
provide your name, address and
daytime telephone number. When
calling after regular business
hours, you need to call the Police
Department at (281)351-5451 so that
a technician can be dispatched to
your location.
I will be doing some digging. How can
I avoid hitting utility lines?
When digging in the City
right-of-way you must call
1-800-DIG-TESS (1-800-344-8377) It
is the state law to call before you
dig.
How do I go about scheduling to have
an event banner placed over Main Street?
Please call (281)290-1400.
If I have a Tomball address does that
mean that I live within the city limits
of Tomball?
No. If you pay a utility bill to
the City of Tomball then you live
within the city limits and are
considered a City of Tomball
resident.
Public
Works Mission Statement:
