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Ask a Librarian provides answers, research help, Web sources, and information about the Library's collection, databases, services, online catalog, and your Library account. To renew materials, or place a hold, use our online catalog. |
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 | Email your question | Send your question or comment via email to the Library. We will forward questions about Austin and Travis County to the Austin History Center. |
 | Phone us! | Telephone Reference (512) 974-7400 is ready to answer your questions Monday - Thursday 10 -9, Friday and Saturday 10 - 6, and Sunday 12-6. If you have a question about your PIN, account , fines, or holds, please call Customer Service at (512) 974-7475. |
 | Chat with a Librarian | Click on the link to chat with a librarian online.
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 | Research Tools | Find information using the Library's databases, research guides, selected Web sites, and Catalog FAQs. |
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| The Austin Public Library is committed to the protection of all Library customers’ rights to privacy in the use of Library resources and discloses customer information to the customer only. Records of customer transactions are kept only as long as is required to collect administrative statistics and then are erased. Library records will only be disclosed under court order, subpoena, or warrant as outlined in the state statute, Texas Government Code, Section 552.124 and the surveillance provisions included in The USA PATRIOT ACT (Public Law 107-56).
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