Contact Us: Texas Department of Insurance, Division of Workers' Compensation (DWC)
IF YOU ARE an Injured Worker or an Injured Worker’s Representative needing assistance with a workers’ compensation claim Phone: 800.252.7031 (Injured Worker Hotline; the call is routed to the DWC field office closest to you) For the Austin Field Office, call: 512.933.1899
IF YOU ARE a Doctor or Health Care Provider needing assistance with:
Application information relating to the Approved Doctor List (ADL), the Designated Doctor List (DDL), or the Maximum Medical Improvement / Impairment Rating Certification List (MMI/IR), including case by case exceptions
Training sources and schedule information relating to the Approved Doctor List or Impairment Rating training
Rules governing training, registration, or financial disclosure requirements for doctors
If you need assistance with workers’ compensation coverage verification (DWC Insurance Section) Phone: 512.804.4345Email:
insurance.coverage@tdi.state.tx.us
If you need assistance with TXCOMP (technical questions or TXCOMP access issues) Phone: 888.489.2667Fax: 512.804.4919Email:
txcomp.help@tdi.state.tx.us
If you want to submit comments regarding the features or functionality of the TXCOMP Web Application Email:
txcomp.@tdi.state.tx.us
If you need general workers’ compensation assistance or information DWC Central Claims Management & Customer Services Phone: 512.804.4636 Fax: 512.804.4101 Email:
workerscompcustomerservices@tdi.state.tx.us
Division of Workers’ Compensation Central Office (Austin, Texas)
Texas Department of Insurance, Division of Workers' Compensation
7551 Metro Center Drive Suite 100
Austin, Texas 78744-1609
Main DWC Phone: 512.804.4000
Texas Department of Insurance (Austin, Texas) Main TDI Phone: 512.463.6169, 800.578.4677
