FCSM Center Help
Welcome to the FCSM Center. Use this site to request any services that you need from the Facilities Construction and Space Management division of the TFC, from Exclusions to Construction of new facilities.
Certain request types will require you to have an account to enter the request. If you are prompted to log in and you do not have a user name and password, contact your Agency's purchasing department to find out who your agency Super User is for the TFC Web Applications Portal and ask them to create an account for you.
On the FCSM Center Home Page you have several links to choose from:
- Submit a New Request for Service: Click here to make your request. You will be routed to the FCSM Center Request Information page and can enter your request. For help, see the "Submitting a Request" guidelines below.
- View Your Requests: Click here to see a list of requests you have submitted previously. You may sort your list by clicking on the appropriate column heading and can view a request by clicking on the request number or title. To email the person handling your request, click on their name under the "Assigned To" heading. If you have more that one page of requests, you can click the "Next" and "Previous" buttons at the bottom of the list to move between pages.
- Go to request number: If you already know your request number, you may enter it here to go directly to that request. When you arrive at your request, you are prevented from changing any of the existing information, but you may add notes in the 'Enter Additional Notes' box. All additional notes become a permanent part of the request. Notice that near the top of the page you have an e-mail link to the person this request is assigned to.
- Click here to log off: Click if you wish to log off the system
Submitting a Request
Use the following guidelines to fill out the form:
- Name: If blank, enter your name here.
- E-Mail: If blank, enter your full e-mail address here. Please double check it for accuracy.
- Phone: If blank, enter your area code and phone number here.
- Agency: If blank, enter your three digit agency code here.
- Request Category: Select the Category that best describes your request from the pull down menu. If you aren't sure what category to use, just choose the one that sounds the closest and we'll make sure it gets routed to the appropriate person.
- What is the subject of your request?: Enter a brief, descriptive title for your request
- Location of Work: Enter the street address of the location where the work will be completed followed by specifics such as room number, cube location, North end, left side, third door, etc, that best identifies the referenced area. If this is a new building request, give the best description of the proposed location as possible. If there is no location of work, as in the case of an exclusion request, simply enter your mailing address.
- Brief Description of Request: Provide a detailed description of your request here followed with any additional comments or considerations such as cost factors, time frames, etc.
General Navigation
At the bottom of every page are some useful links. "Submit Request" and "View All" are the same as "Submit a New Request for Service" and "View Your Requests" found on the FCSM Center Home Page and have been discussed above. "Home" returns you to the FCSM Center Home Page. "Help" takes you to help. "TFC Home Page" takes you to the TFC Home Page and "TFC Web Portal" takes you to the Web Application Portal home page.
Contact Us If you have additional questions or difficulties using the site, please contact us at facilitiesportal@tfc.state.tx.us
Please click the Back button to return to the previous page.