Report a Street Light Issue

Information
Lubbock Power and Light (LP&L) maintains the City of Lubbock Street Lighting System. There are 2 types of service requests for Street Lighting: Emergency and Maintenance.

Emergency Requests
The following situations could be extremely dangerous. Please call in the location immediately and if possible warn others to keep a 100’ distance from the issue. Report immediately 24 hours a day to LP&L Operations 806-775-2555.

Wires are down and/or could come into contact with something or someone
Light pole down

Emergency reports are usually confirmed by public safety officials and LP&L responds accordingly.

Maintenance Requests
When submitting a request, please be sure to specify the address or intersection where the issue is located. Maintenance requests will be addressed as soon as possible.

Broken lens or glass.
Light does not turn on at night.
Light flickers on and off.
Light stays on during the day – Most street lights are on timers and some are on sensors. These cannot be remotely operated, so weather conditions or service work may affect the light being on during the day.
Damaged light pole – The pole will be inspected and determination will be made to replace the pole immediately or at a future date.

LINKS:

Department: Lubbock Power & Light Website

Contact Information

ADDRESS
1301 Broadway
Lubbock, Texas 79401

NUMBERS
Phone Number: (806) 775-2509

Fax: (806) 741-1069