“Your Safety… Our Mission”

Built on an honorable history of service, the Lubbock Fire Department is dedicated to providing unparalleled emergency response and life safety services for our city. Only by striving for excellence, can we succeed in providing our customers the service they expect.


OUR CORE VALUES

To Our Customers:
We owe the residents of Lubbock the highest quality of service possible, characterized by responsiveness, integrity and professionalism. We will continually strive for quality improvement.

To Our Fire Department:
We owe the Lubbock Fire Department our full commitment and dedication. We will always look beyond the traditional scope of our individual positions to promote teamwork and organizational effectiveness.

To Each Other:
We owe each other a working environment characterized by trust and respect for the individual, fostering open and honest communication at all levels.

To Ourselves:
We owe ourselves personal and professional growth. We will seek new knowledge and greater challenges, and strive to remain at the leading edge of our profession.




Special Notices