Bexar County Fire Alarm

The Communications Division of the Fire Marshal's Office is collocated within the Bexar County Public Safety Answering Point.  This division, referred to as Bexar County Fire Alarm, is comprised of five full time employees, and three Volunteer Members who staff the operation 24 hours a day 7 days a week.  The division is an essential service and support unit for the 21 Fire Service Departments serving the Unincorporated areas of Bexar County .

The division is provided the calls for service by call takers, at which time; the Coverage area Department is dispatched to the incident.  The division is also responsible for answering non-emergency calls and related information calls on the Non-emergency number (210) 335-6000.  

All calls for service are maintained within a Computer Aided Dispatch system.  This system assists the dispatcher in managing pending calls for service, monitoring status and location of active individuals.  This information is later analyzed and formulated into analytical data for statistical research.